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Hotel Sunway Pyramid Tower East

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia 47500 (Show on map)

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Formerly : Sunway Pyramid Hotel @ Sunway Resort
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Area: Bandar Sunway Number of Rooms: 549
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
3552 reviews

Value for Money
7.5
Location
8.6
Staff Performance
8.0
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.1
Food/Dining
7.6
All reviews (3552)
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Rasheed A. Business travelers Malaysia, October 15, 2014
Great location

Location, shopping
6.7
Will return
Wen T. Couples Malaysia, October 14, 2014
Rooms are good. Hotel not so.

locations is good. in top shopping area and nearby one utama. rooms are good too. luxurious and comfortable.
6.7
Henry L. Groups Indonesia, October 14, 2014
fantastic

location, clean, comfort
9
Pleasant
Bonifasius V. Business travelers Indonesia, October 14, 2014
nice, clean and comfort hotel

nice, clean and comfort hotel
8
everything was nice...
Chew H. Couples Singapore, October 13, 2014
Everything is ok except tap water in toilet

location, room cleanliness and staff
6.3
One thing that need to look into is tap water in the toilet. the water is yellowish running out from shower & basin. Even let the water running for more than 1/2 hour, still dirty as waste water from toilet bowl.. do you dare to use ???
Phan C. Business travelers Singapore, October 12, 2014
Comfortable stay with clean room

Best hotel with best location
8.3
Basically the stay was comfortable. The room was quite clean. However, the sound insulation was not really good as we can heard the sounds from other room and also from the corridor. We hope the management could improve on this.
Kheng Z. Couples Malaysia, October 12, 2014
WORST 4 STARS hotel I had ever stayed!.
3
On 12th October 2014 morning 8am, We woke up early and supposed to enjoy the breakfast, however, there wasn't cold water supplied in the toilet. I was told that the water supply system broke down, 10am, the water resumed with poor quality, the water looked dark brown colour and smell badly! we couldn't get clean water for brushing teeth and shower and thus missed the breakfast. Called the service centre to ask for compensate the breakfast and end up the receptionist said they will extend 15mins for the breakfast and when we went down, the breakfast serving was closed and the staff told us that they weren't informed that they need to extend 15mins. what a poor service , worst hotel that i had ever stay!!4 stars hotel?
Supanee N. Business travelers Thailand, October 12, 2014
Nice Hotel nice location. Poor staff survice

Location and Room
7.3
Always the long wait on the line at reception. Been there 3 times already. Had to use the service at this hotel. I had no choice. Those 3 times, service is still slow. nothing has changed!!! Love the room though.. and like the fact that its next to the water park!
Ee G. Families with young children Malaysia, October 11, 2014
Average OK

Conveniently located as it is linked to the Sunway Pyramid & Sunway Lagoon
6.3
The whole floor was smelly and the room was in heavy smoking smell although it mentioned that it is non smoking room. Other than this, the rest are acceptable.
Michelle K. Families with young children Australia, October 10, 2014
good for what we needed

close to sunway lagoon and plaza
6.7
Good, however check in was not smooth, room very smokey and not overall comfortable. Moved rooms and much better.

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Customer Reviews - Hotel Sunway Pyramid Tower East, Kuala Lumpur

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