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Hotel Sunway Pyramid Tower East

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia 47500 (Show on map)

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Formerly : Sunway Pyramid Hotel @ Sunway Resort
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Area: Bandar Sunway Number of Rooms: 549
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
3751 reviews

Value for Money
7.5
Location
8.6
Staff Performance
8.0
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.1
Food/Dining
7.6
All reviews (3751)
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Susan S. Couples Singapore, December 29, 2014
Haunt for the young & old

Location is good but traffic can be vexing. Practically One Stop for the shopaholics and also fun place for the kids (adults as well I'm sure). Lots of eateries within the mall.
8
Very enjoyable. Room was clean n glad to see the staff made up my room rather promptly. Breakfast was bit of letdown as spread was mediocre n as usual, rather chaotic due to the crowds. Hotel was very attentive to my requests (my wife write them of our anniversary n they obliged with a lovely choc cake n a rose!! So thoughtful!). Furthermore our request for late checkout was granted without any fuss. Oh, hopefully they could have more sports channels on tv.
Darawatta A. Families with young children Australia, December 29, 2014
Not clean

next to water theme park and shopping centre
5.3
ok
Su Y. Families with young children Singapore, December 28, 2014
Hotel is run down

1) the location is good.
5.3
The condition of the hotel is pretty bad. In the lobby, there was not much seatings. There is a musty smell in the room before I requested to change. The carpet in the room was dirty. Overall, the hotel needs a major renovation.
Chiu L. Families with young children Singapore, December 28, 2014
Sunway Pyramid Hotel

Good location, just next to shopping mall
6.7
Good location and service but the breakfast is a disappointment. The breakfast room is rather big, but the kitchen is unable to replenish the food in time. Furthermore, plates and cutlery are insufficient too, end up lots of waiting time spent.
Laykuan S. Families with young children Singapore, December 28, 2014
room is unclean

location, near shopping mall
5
Carpet was dirty. Room still has food wrappers from previous guests. Breakfast area was very crowded and stuffy. Lots of guests in breakfast area.
Aznizam A. Families with young children Malaysia, December 28, 2014
Good location

LOCATION
8
LOCATION - everything under one roof. From entertainment, F&B, shopping and many more.
Nora S. Families with young children Singapore, December 28, 2014
good

food, entertaintment, shopping
7.7
Pleasant
Ching L. Couples Australia, December 28, 2014
Overpriced and badly maintained

Location, shopping, Sunway lagoon
6
We booked the hotel for its close proximity to a wedding dinner. For almost RM500/night, I find the maintenance and up-keeping of the hotel very poor. The carpet looked tired and soiled. So do the cushions on the bench and chair. The bathroom's door panel shows sign of water damage. I've stayed in budget hotels that are better kept and maintained.
Wong K. Families with older children Malaysia, December 28, 2014
excellent own class resort hotel

beautiful scenery, strategic location & excellent service !
9.3
Memorable family holiday with aged mum and all grown up children! Praise th LORD. Tqsm to AGODA & SUNWAY!
Mariah S. Couples Malaysia, December 28, 2014
Great Place for shooping retreat!!

Cleanliness, Efficiency, Comfort
8
Great place for shopping and weekend getaway!!

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Customer Reviews - Hotel Sunway Pyramid Tower East, Kuala Lumpur

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