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Hotel Sunway Pyramid Tower East

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia 47500 (Show on map)

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Formerly : Sunway Pyramid Hotel @ Sunway Resort
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Area: Bandar Sunway Number of Rooms: 549
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

from 4261 reviews

Value for Money
7.4
Location
8.6
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.0
Food/Dining
7.6
All reviews (4261)
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Firas A. Families with young children Kuwait, July 29, 2015
Wonderful hotel

Location services and staff
10
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Tan B. Families with older children Malaysia, July 24, 2015
Little security on access to floors via lifts

bed, amenities, friendly staff
8
Was good BUT observed that no security to floors i.e any guest can access to rooms without use of ving cards unlike other budget hotels in town. The budget hotel even has such security! Food waste - most guests took more than they can consume and leftovers are on the tables after guests departed. Should implement guest to pay for wastage by weighing the leftovers un-consumed. So sad to see food being wasted by some guests. It really upset us.
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Ding K. Families with young children Malaysia, July 23, 2015
Clean Hotel

Clean Comfortable and Good Location
7.7
It Was a comfortable stay
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Raymond H. Business travelers Singapore, July 23, 2015
convenient location

next to sunway lagoon, in a mall and walking distance to eateries
7.3
average because the pillows lack neck support. would have given higher score if sleep quality is better.
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Yit S. Families with older children United Kingdom, July 23, 2015
Old room and overrated hotel

shopping centre. Sunway lagoon
6.7
Very old room and smelly carpets. Noisy neighbours
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Sukdeb S. Business travelers India, July 22, 2015
Poor experience against EXPECTATION @ Hotel Sunway

Location, Location, Location
5
I was shocked to see the corner room allocated to me where there was a huge drain leakage and not rectified for sometime. The area was moist and could be infectious. The room looked old and not fresh. The food was too poor and @ MYR 88/- I received Byriani which is far away from standard. The staff could have mentioned and guided the food would be bought in from outside restaurant and help me choosing an alternate. Sorry!! not a good experience, this time.
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Raymond H. Business travelers Singapore, July 22, 2015
next to sunway lagoon

near sunway lagoon, in a mall and 24hrs 7-11 & kfc opposite hotel.
6.7
pity the pillows did not give good support on the neck.
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Wong C. Families with young children Malaysia, July 21, 2015
Hotel is only worth 3*, but the location is 5*.

Location, fast lifts and fast receptionist.
6.3
I felt the hotel is overprice and rated. It's cleanliness needs lots of improvement. Rooms are outdated and toilets needs to be refurbished urgently. Breakfast was plenty but very simple. Staffs were mixed, some well train while others do not even now what to do. Having said that , I would rate it at 3* only but it's location is 5*.
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Ko W. Business travelers Singapore, July 20, 2015
An unpleasant experience

The old good thing about the hotel is that of the service.
5.3
Unocmfortable and the carpet is old and not clean. Bathroom have a hole next to the shower and the room is slightly dark.
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Haidi H. Families with young children Indonesia, July 19, 2015
Nice Hotel with their Sunway Mall and Lagoon

Location, Lagoon and Mall
8
It was fun with our 2 child as their have experience to playing wet in Sunway Lagoon and having great food in this hotel.
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Customer Reviews - Hotel Sunway Pyramid Tower East, Kuala Lumpur

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