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Hotel Surya

S 20/51, A-5, The Mall Road Varuna Bridge, Cantonment, Varanasi, India (Show on map)

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Area: Cantonment Number of Rooms: 65

Recent customer reviews

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Good

7.3

from 151 reviews

Value for Money
7.4
Location
6.9
Staff Performance
7.4
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.1
Food/Dining
7.8
All reviews (151)
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Ramneep S. Groups India, July 3, 2015
Outstanding stay

Ambiance staff cooperate with guest nice food and all upon location was great in 3 star property was owesome
10
Relaxing and comfort
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Pradipt V. Couples India, March 7, 2015
Bad Days at Hotel Surya

Location/Garden
4.7
Very Uncomfortable. Rooms were small compared/cramped to what was shown by you over Internet.No Place to keep Luggage/No proper cupboard/no place to move around in room. Staff are Untrained and the Owner Runs the Hotel with no professionalism. Since The Hotel gets lot of Foreign Customers due to Internet booking he feels the right to Serve them But gives no service to fellow. We were Treated like as If had No Business to come to His Hotel.Huge delay in getting stuff ordered so much that at on 1st Day we walked out of Restaurant and ate outside. On Holi Day The Hotel served Beer free to Foreign Guests. In all Very Poor Treatment Given to Customers who were staying at the Hotel.
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Dwight P. Solo travelers United States of America, March 6, 2015
A relaxing stay at an historic hotel

Historical hotel, staff, rooms with balconies
8.7
Hotel Surya was fantastic. The main building is apparently 200 years old. There is an air of British Raj to this historic hotel in this holy city. If you are bothered by the wear around the edges of this venerable hotel, then you might like the Holiday Inns at every Interstate off ramp in America.
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Milind H. Business travelers India, March 3, 2015
Value for Money

Food/Room Ambiance/Location
7.7
Good & Comfortable.
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David H. Solo travelers New Zealand, February 15, 2015
Great Restaurant

Restaurant
5.7
The room I stayed in at this hotel has definitely seen better days. Tired & in much need of some repairs & maintenance. The al-a-carte restaurant served delicious food at reasonable prices. WIFI was chargeable & intermittent.
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Ted O. Business travelers United States of America, February 13, 2015
Looks can deceive

Friendly, helpful front desk; value for what you pay;
6.7
Room was disappointing - somewhat shabby, tiny TV, very old, worn out bathroom. Restaurant food disappointing.
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Raghavendra N. Business travelers India, January 15, 2015
its clean good location value for money

dining area
10
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Luis H. Families with older children Mexico, January 8, 2015
Good value for money

Food and overall service
7.3
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Luis H. Couples Mexico, January 4, 2015
None

Dinning food
7
None
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Ray E. Couples Australia, December 23, 2014
T & N

The restaurant, the spa and the coffee shop
9
We experienced very professional and delightful staff who seemed truly concerned that we have a good stay. Worth paying the money to stay.
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