Good 6.5
Based on 115 reviews

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About Hotel Tilamas

Description

Situated in Waru, Hotel Tilamas is the perfect place to experience Surabaya and its surroundings. The hotel lies 12 km from the city center and provides accessibility to important town facilities. This modern hotel is in the vicinity of popular city attractions such as Juanda International Airport, Surabaya Carnival Night Market, CITO Shopping Mall.

At Hotel Tilamas, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. The hotel provides 24-hour front desk, 24-hour room service, Wi-Fi in public areas, valet parking, car park to ensure our guests the greatest comfort.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The complete list of recreational facilities is available at the hotel, including children's playground, garden. Hotel Tilamas is your one-stop destination for quality hotel accommodations in Surabaya.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Valet parking
  • Car park
  • Shuttle service
  • Bicycle rental

For kids

  • Playground

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop

Pets

  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Concierge

On-site facilities

  • Family room
  • Garden
  • Smoking area

Health and security

  • front desk [24-hour]
  • Lockers
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 30000 IDR
Breakfast Charge (when not included in room rate): 25000 IDR
Check-In From: 09:00AM
Check-Out Until: 12:00AM
Distance from City Center: 12 km
Distance to Airport: 3 km
Number of Floors: 3
Number of Restaurants: 1
Number of Rooms : 42
Reception Open Until: 00:00AM
Room Voltage: 220
Time to Airport (Minutes): 5
Year Hotel Built: 2010
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 6.6
  • Facilities 4.0
  • Location 7.5
  • Room Comfort/Standard 6.8
  • Service 6.8
  • Value for Money 6.5
  • Food/Dining 5.2

kenneth M. from Botswana
Solo travelers
Stayed 6 nights in July 2015
Great Value for Money
Close to Airport, Nice room, friendly staff
Very pleasant. I will definitely stay again.
Reviewed July 23, 2015

Muhamad S. from Malaysia
Solo travelers
Stayed one night in December 2012
Not a nice hotel but value for money
I may not want to stay at this kind of hotel again during my next visit
Reviewed July 19, 2015

Alexander P. from Indonesia
Business travelers
Stayed one night in March 2015
room cleanliness not too good , others is average
location near airport, staff hospitality is good, outer building appearance is good enough
Still can sleep well, only the cleanliness, especially in the shower room a little bit poor, also room air conditioner squeaking if we increase the fan speed. The staff hospitality is good. Other facility is standard for 2 star hotel.
Reviewed March 16, 2015

Naufal A. from Indonesia
Couples
Stayed one night in February 2015
Worth the money
Location, clean, quite
The location of the hotel is very near to the juanda airport, quick check'in and check'out. Friendly staff.
Reviewed February 15, 2015

france C. from France
Solo travelers
Stayed one night in September 2014
Location ok
Room was good size
Nothing special, just ok to stay for a stopover might
Reviewed October 03, 2014

Mitya F. from Indonesia
Solo travelers
Stayed one night in April 2014
Wanna stay here? Think again :)
Near airport, Near airport, Near airport
Quite bad. Hehe. I stayed alone. 1 nite stay. Got power loss for 2 times..scary so bad. Room nice but too old. Floor was not clean enough, feel sticky..
Reviewed April 30, 2014

KUEK M. from Malaysia
Business travelers
Stayed one night in February 2014
good hotel
good hotel. clear room, near airport
good hotel. clear room, near airport, staff friendsfly
Reviewed February 20, 2014

ERWIN R. from Indonesia
Families with young children
Stayed one night in December 2013
hotel transit
closed to airport, friendly staff, clean room
we stay for 2days at Tilamas hotel for transit from Bangkok, staff very nice and friendly, they have service for delevery to the airport with price 30.000 per room(two person).
Reviewed January 08, 2014

Azhani A. from Singapore
Families with young children
Stayed one night in October 2013
A supposed to be 3 star hotel.
Near to airport, very fast check-in and check-out, very friendly staffs
It was a good hotel, although my son has lots of mosquito spots when he woke up from his sleep. Near to a shopping mall and airport too! For a transfer hotel, it was very good service.
Reviewed October 23, 2013

Kathleen T. from United States
Solo travelers
Stayed one night in October 2013
Good for in-transit, budget minded travelers
1) Friendly attractive, front desk staff 2) Nice, clean, modern lobby with nice large dining area. 3) Friendly and on-time staff drove me to the airport in the morning.
Queen size bed was ok and bed sheets were clean but older. Bathroom floor mat was absolutely filthy. Hose in bathroom leaked water on floor behind toilet. Some hairballs were on the floor by the bed-obviously the cleaners had missed these. No bottled water was in the room but was provided quickly by friendly staff when I asked. Buffet breakfast was disappointing. Only two selections were available and were local dishes, of which I tried and liked one white rice with unidentifiable meat or tofu. But no cereal, no congee, no western foods were available. Coffee was good. Management should improve the food selection to offer more selections, such as nasi goreng, congee, babur ayam and dry cereals.
Reviewed October 11, 2013



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