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Hotel Tunjungan

Jl. Tunjungan, 102 - 104, Surabaya Center, Surabaya, Indonesia 60011 (Show on map)

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Area: Surabaya Center Number of Rooms: 273

Recent customer reviews

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Good

7.0

based on
519 reviews

Value for Money
6.6
Location
8.7
Staff Performance
6.8
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
6.9
Food/Dining
6.2
All reviews (519)
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Suriati A. Families with older children Indonesia, April 6, 2013
Great location hotel with friendly staff

Great location, friendly staff, comfortable room
6.7
Process check in very fast. They upgrade my room from standart to deluxe coz when i check in all standart room was full without additional charge Room is clean but bed sheet and towel i think need change coz not white anymore. Breakfast standart. The best thing of this hotel is location.
Niyi A. Couples Australia, April 6, 2013
Excellent location and superb staff

Location, free wi if and staff service
8.3
The hotel is easily accessible. Although its best days are behind it, it still has great charm. Check in service was excellent and room was clean. Breakfast was good and staff service was superb. My room faces an empty pool, a reminder of the hotel's past glory
Ketut A. Families with young children Indonesia, April 5, 2013
good

location, location, location
5.7
very rude receptionist lady. apart from that this hotel is nice and location is just next to a shopping mall
Bruce M. Couples Australia, April 5, 2013
OK but could do better

Location, shopping, internet
6
Hotel OK but looking a bit dated. Pool was empty and staff said it was under renovation but no activity noticed. This was very disappointing as the advertising shows this great pool area which influenced our decision to stay there. Staff were not helpful at reception with our questions.
Andry D. Business travelers Indonesia, March 26, 2013
near from shopping center

near shopping center, at city center
5
Henry D. Business travelers Indonesia, March 23, 2013
great location

cheap , great location, friendly staff
8
Marcel S. Business travelers Indonesia, March 22, 2013
average hotel, need refurbish

location access, near shopping mall, value for money
6.7
this hotel location is great, shopping mall is just 5 minutes walk, but looks old and need refurbish. quite cheap via agoda
Wui L. Business travelers Indonesia, March 21, 2013
very comfort

near by to where I want to go,
7.3
Ayoob A. Solo travelers Singapore, March 19, 2013
Fair and comfortable

location,easy access to shopping and friendly staff
5.3
Tjhin R. Business travelers Indonesia, March 16, 2013
Close w/ Tunjungan P, Need to increase the service

side by side with Tunjunga Plaza, Big Room and Good housekeeping
5.3
Oke, but compare with another 4 star hotels, they need to increase they are level of service

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Customer Reviews - Hotel Tunjungan, Surabaya

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