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Hotel Tunjungan

Jl. Tunjungan, 102 - 104, Surabaya Center, Surabaya, Indonesia 60011 (Show on map)

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Area: Surabaya Center Number of Rooms: 273

Recent customer reviews

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Good

7.0

based on
558 reviews

Value for Money
6.6
Location
8.7
Staff Performance
6.8
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
7.0
Food/Dining
6.2
All reviews (558)
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Sucipto A. Couples Indonesia, April 15, 2013
Good Hotel close to Tunjungan Plaza

Close to Tunjungan Plaza, Close to Food Stalls, Easy to get public transport
8
Lye Y. Couples Singapore, April 14, 2013
Not impressed

Big room, quiet and near to shopping.
5.3
The room is quite old. Staff is not pro-active and not customer oriented.
Mika S. Business travelers Japan, April 14, 2013
Located in the very city center, good access hotel

Location, breakfast and good service
6.3
Actually I selected this hotel because the location is very good. Directly connected to big shopping mall in the very city center.
Nugroho D. Business travelers Indonesia, April 11, 2013
Easy to go anywere from the hotel

Clean, staff hospitality, and good food.
7
Corry T. Couples Indonesia, April 8, 2013
back to 80's

great location! next to the tunjungan plaza mal, large room and friendly staff
6.7
the hotel is a bit old. i felt like going back to 80-90 era. the lift service is not really good. the room smells very humid. TV is still old version. no hairdryer, you can borrow from housekeeping with deposit 200.000 rupiah. selection of food for breakfast also not so many varieties.
Sucipto A. Couples Indonesia, April 7, 2013
Good Hotel close to Tunjungan Plaza

Close to Tunjungan Plaza, Close to Food Stalls, Easy to get public transport
8
Suriati A. Families with older children Indonesia, April 6, 2013
Great location hotel with friendly staff

Great location, friendly staff, comfortable room
6.7
Process check in very fast. They upgrade my room from standart to deluxe coz when i check in all standart room was full without additional charge Room is clean but bed sheet and towel i think need change coz not white anymore. Breakfast standart. The best thing of this hotel is location.
Niyi A. Couples Australia, April 6, 2013
Excellent location and superb staff

Location, free wi if and staff service
8.3
The hotel is easily accessible. Although its best days are behind it, it still has great charm. Check in service was excellent and room was clean. Breakfast was good and staff service was superb. My room faces an empty pool, a reminder of the hotel's past glory
Ketut A. Families with young children Indonesia, April 5, 2013
good

location, location, location
5.7
very rude receptionist lady. apart from that this hotel is nice and location is just next to a shopping mall
Bruce M. Couples Australia, April 5, 2013
OK but could do better

Location, shopping, internet
6
Hotel OK but looking a bit dated. Pool was empty and staff said it was under renovation but no activity noticed. This was very disappointing as the advertising shows this great pool area which influenced our decision to stay there. Staff were not helpful at reception with our questions.

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Customer Reviews - Hotel Tunjungan, Surabaya

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