Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Hotel Tunjungan

Jl. Tunjungan, 102 - 104, Surabaya Center, Surabaya, Indonesia 60011

Recent customer reviews

Filter by Traveler Type

 

Very good

7.0

based on
667 reviews

347 reviews in English

Value for Money
6.6
Location
8.7
Staff Performance
6.9
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
6.9
Food/Dining
6.2
All reviews (667)
Sort by:
Theo M. Business travelers Indonesia, April 17, 2013
Need to be renovated

location couldn't better
6.7
An old hotel and need be renovated soon. The bed sheet has already torn because its already too old, white color bed sheet already become yellowish. The white towel also already so thin and become yellowish. Old and full of dust cupboard. The room is too dark, not convinient to work in the room.
Report this review
Sucipto A. Couples Indonesia, April 15, 2013
Good Hotel close to Tunjungan Plaza

Close to Tunjungan Plaza, Close to Food Stalls, Easy to get public transport
8
Report this review
Lye Y. Couples Singapore, April 14, 2013
Not impressed

Big room, quiet and near to shopping.
5.3
The room is quite old. Staff is not pro-active and not customer oriented.
Report this review
Mika S. Business travelers Japan, April 14, 2013
Located in the very city center, good access hotel

Location, breakfast and good service
6.3
Actually I selected this hotel because the location is very good. Directly connected to big shopping mall in the very city center.
Report this review
Nugroho D. Business travelers Indonesia, April 11, 2013
Easy to go anywere from the hotel

Clean, staff hospitality, and good food.
7
Report this review
Corry T. Couples Indonesia, April 8, 2013
back to 80's

great location! next to the tunjungan plaza mal, large room and friendly staff
6.7
the hotel is a bit old. i felt like going back to 80-90 era. the lift service is not really good. the room smells very humid. TV is still old version. no hairdryer, you can borrow from housekeeping with deposit 200.000 rupiah. selection of food for breakfast also not so many varieties.
Report this review
Sucipto A. Couples Indonesia, April 7, 2013
Good Hotel close to Tunjungan Plaza

Close to Tunjungan Plaza, Close to Food Stalls, Easy to get public transport
8
Report this review
Suriati A. Families with older children Indonesia, April 6, 2013
Great location hotel with friendly staff

Great location, friendly staff, comfortable room
6.7
Process check in very fast. They upgrade my room from standart to deluxe coz when i check in all standart room was full without additional charge Room is clean but bed sheet and towel i think need change coz not white anymore. Breakfast standart. The best thing of this hotel is location.
Report this review
Niyi A. Couples Australia, April 6, 2013
Excellent location and superb staff

Location, free wi if and staff service
8.3
The hotel is easily accessible. Although its best days are behind it, it still has great charm. Check in service was excellent and room was clean. Breakfast was good and staff service was superb. My room faces an empty pool, a reminder of the hotel's past glory
Report this review
Ketut A. Families with young children Indonesia, April 5, 2013
good

location, location, location
5.7
very rude receptionist lady. apart from that this hotel is nice and location is just next to a shopping mall
Report this review
Previous page 151 - 160 of 347 reviews Next page
Hotel Tunjungan SurabayaHotel Tunjungan Surabaya - RestaurantHotel Tunjungan Surabaya - SpaHotel Tunjungan Surabaya - Pub/LoungeHotel Tunjungan Surabaya - Meeting RoomHotel Tunjungan Surabaya - SaunaHotel Tunjungan Surabaya - BanquetHotel Tunjungan Surabaya - Fitness RoomHotel Tunjungan Surabaya - Guest RoomHotel Tunjungan Surabaya - InteriorHotel Tunjungan Surabaya - Pub/LoungeHotel Tunjungan Surabaya - RestaurantHotel Tunjungan Surabaya - Guest RoomHotel Tunjungan Surabaya - Guest RoomHotel Tunjungan Surabaya - Guest RoomHotel Tunjungan Surabaya - Guest RoomHotel Tunjungan Surabaya - DeluxeHotel Tunjungan Surabaya - Guest RoomHotel Tunjungan Surabaya - Guest RoomHotel Tunjungan Surabaya - Suite RoomHotel Tunjungan Surabaya - Balcony/TerraceHotel Tunjungan Surabaya - InteriorHotel Tunjungan Surabaya - InteriorHotel Tunjungan Surabaya - Balcony/TerraceHotel Tunjungan Surabaya - Interior


Agoda.com is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3A05