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Hotel Tunjungan

Jl. Tunjungan, 102 - 104, Surabaya Center, Surabaya, Indonesia 60011 (Show on map)

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Area: Surabaya Center Number of Rooms: 273

Recent customer reviews

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Good

7.0

based on
508 reviews

Value for Money
6.6
Location
8.7
Staff Performance
6.7
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
6.9
Food/Dining
6.2
All reviews (508)
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Sany S. Business travelers Indonesia, November 18, 2012
great location in center of city

great location, one complex with the famous Tunjungan Plaza
7.3
the staffs are nice. This hotel is good for ladies who like to shop, just go down and you are in Tunjungan Plaza.
Trisyanto T. Families with young children Indonesia, November 18, 2012
great location, easy access

very closed to the famous shopping center tunjungan plasa, easy transportation
9
Great hotel, great service, large room highly recomended for family trip and business also
Ong C. Business travelers Indonesia, November 13, 2012
nice stay

nice location
6
nice location and also nice stay. will be back for the next trip
Andre S. Business travelers Indonesia, November 12, 2012
Nice located hotel !

nice located, shopping mall
5.7
This hotel is just an ordinary old hotel, but the location is great, we can walk around to shop, in the shopping mall, and the mall is the biggest and best in surabaya. they got 6 building of mall if im not mistaken, and will continue to build another one. this hotel could be the best options if you are on a shopping vacation. but of course still at number 2 after sheraton hotel surabaya. but price of tunjungan is cheap
Mei Y. Solo travelers Malaysia, November 11, 2012
Great location beside biggest shopping mall

Location
6
In city centre, great place to stay. However, customer service is not good. Tv is room is old.
Josea N. Solo travelers Indonesia, November 11, 2012
Great Location, but The Room Need To Be Renovated

The location was close by to the mall
7
i was requested for a non-smoking room,it turned out the room was smelled such an old place, very humid and odor. the room need to be renovated to fit into the guest's comfort night of staying.
Wasono H. Business travelers Indonesia, November 10, 2012
comfort hotel on the center of town

best price, the location is on the center of town
9.3
The room is clean, neat and comfort. But the breakfast is not special, too standard. I think the hotel should offer some local food to attract guest to try local food. The hotel service is good. The parking guard or security is disappointed. They didn't not at their place when I drive out my car from hotel.
Nuning H. Solo travelers Netherlands, November 9, 2012
Good location but poor maintenance

Location. its about 500 meters from Tunjungan Plaza
6.3
The only reason I stay here is the location. For a short stay in Surabaya is this a good choice. The price doesnt match with teh quality. The interior is old and needs refurbishing immediately.
Nicole L. Business travelers Singapore, November 8, 2012
Best hotel in Surabaya

Size
7.3
Very clean hotel, large rooms. Shower head a bit rusty, wifi too weak. SHould install lan cables for residents. Location is fantastic, just 2 min walk away from the largest mall in Surabaya (Tunjungan Mall) and has all the good food there. Business center is deplorable though.
Raymond S. Business travelers Indonesia, November 8, 2012
Quite an old hotel

Near to a really big shopping center
6
The hotel is quite old. The staff are very friendly and helpful. The room is very big, but the atmosphere is not that cozy. There is a bar by the basement. The breakfast food is not that good though. There is also a Chinese restaurant which also has a live music performance. Quite a complete hotel.
Shopping Tip: Go take a quick round the Tunjungan Plaza before you decide to buy something. Because the place is very big.

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Customer Reviews - Hotel Tunjungan, Surabaya

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