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Hotel Tunjungan

Jl. Tunjungan, 102 - 104, Surabaya Center, Surabaya, Indonesia 60011 (Show on map)

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Area: Surabaya Center Number of Rooms: 273

Recent customer reviews

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Good

7.0

based on
559 reviews

Value for Money
6.6
Location
8.7
Staff Performance
6.8
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
7.0
Food/Dining
6.2
All reviews (559)
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Bambang S. Business travelers Indonesia, December 24, 2013
great location but no wifi in the room

location, room size, facilities
6.7
This was my first stay at Tunjungan Hotel. I stayed only one night but have bad experience, especially that there was no wifi nor internet connection in the room. You must go to the hotel lobby to get internet connection.
David R. Solo travelers Australia, December 17, 2013
An older hotel centrally located

location, value, large spaces
7.7
This is a big, older hotel that is showing its age. It is meant to be impressive but now it has lost out to newer hotels for the upscale travellers, it is less well maintained. The hot water wasnt hot on the 10th floor, perhaps mildly warm. The handle fell off the wardrobe when I went to open it. Its age is shown by the lack of electric contacts, apparently only one in the whole room, making it difficult to work with more than one device. Cdnt charge mobile And work on the laptop though I wanted to do both. I think its mainly used by public servants, so the breakfast was lavish. It has wide open spaces in the lobby, they seem unsure what to use them for. The room was big and comfortable, so I found it fine more my needs, but wdnt race to stay there again. Great location next door to Plaza.
Peerachet C. Business travelers Thailand, December 14, 2013
Close to shopping mall.

Centrally located
6.7
Zaily Z. Business travelers Malaysia, December 6, 2013
Nice stay and comfort

It is near shopping mall, near location to change your money and lot of choice of food inthe mall
8.7
Very good place to stay with family and to have meeting or business here. Lot of bank, shopping mall and future building in progress near by the hotel. If you want to used iron, you have to call laundry to do so. They will not provide the iron in room. They will charge for iron service.
Rusdi I. Couples Malaysia, December 2, 2013
We enjoy our stay.

Staff friendliness, good location and cleanliness.
5.7
Lot of mosquito in my room . There is necessity to have insect repellent in the room.
Maggie W. Business travelers Singapore, December 1, 2013
so so only

convenient to shopping area.
3.7
Wasnt happy. 1)The bedsheets, pillow cases, towels are so black n dirty, I have to go to nearby shopping centre to buy towels. 2) The food in restaurant is lousy. 3) The staff should train to speak English.
Tri W. Solo travelers Indonesia, November 13, 2013
Hotel Tunjungan
7.7
This customer has only rated this hotel and has not submitted any comments.
Lianita P. Business travelers Indonesia, November 13, 2013
The Location is nice

locate near shoping mall
6.3
The location is nice because near with huge shoping mall, but the service when check out need to wait for 10 minutes, the lift is not working well
Marino S. Business travelers Indonesia, November 11, 2013
centralised location

room,location,value
8.3
great location,good value and large room. it is great location as nested at Tunjungan plaza,friendly staff,good size of room. room cleanliness need to be improved.
Chineng L. Couples Taiwan, November 9, 2013
uncomfortable room

location,location,location
5.3
Room is old style and bad smell. I think I won't come to this hotel again. The only adventure of choosing this hotel is neat Tunjungan Plaza. There are other better hotel in Surabaya.

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Customer Reviews - Hotel Tunjungan, Surabaya

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