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Hotel Tunjungan

Jl. Tunjungan, 102 - 104, Surabaya Center, Surabaya, Indonesia 60011 (Show on map)

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Area: Surabaya Center Number of Rooms: 273

Recent customer reviews

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Good

7.0

based on
543 reviews

Value for Money
6.6
Location
8.7
Staff Performance
6.8
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
7.0
Food/Dining
6.2
All reviews (543)
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Ellis K. Families with young children Indonesia, August 9, 2013
Good

Comfortable room, close to shopping complex and easy access for traffic
7
Hudiaratama H. Couples Indonesia, August 6, 2013
thanks thanks thanks thanks

thanks thanks thanks thanks
10
thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks
Felix N. Families with older children Indonesia, July 28, 2013
nice hotel, next to tunjungan plaza

next to shopping mall, center of the city , easy to go o other mall
7.7
My family is happy because it is next to shopping mall, the most famous mall in the center of surabaya
Neville R. Business travelers Australia, July 26, 2013
Great location with shopping mall next door.

Location only. Staff poor, maintenance of room poor.
6
Having booked the best room in the hotel "the suite" I was extremely disappointed in quite a few things. 1. No internet in the room which they said there was. 2. Shower did not work and needed 3 requests before they got it fixed. 3.Hair dryer supplied and being a suite there is a dressing table with a power socket for the hair dryer. The hair dryer plug kept popping out of the power socket and could not be used. 4. Staff were absolutely useless. I stay in hotels all around the Asian region and this would have to be the worst suite I have ever booked. 5. I requested 2 plates and 2 forks for eating some fruit I bought and the housekeeping said they would have to charge me for that...I couldn't believe it!!
Khong H. Business travelers Malaysia, July 15, 2013
central location, safe hotel and good shopping

central location, safe location and good shopping
8
central location and next to big shopping mall.near to many restaurant for dining. rooms are big, clean and safe. good tv reception and internet access may be some traffic to airport since it is not direct access to highway. hotel staff friendly and helpful
Trace M. Business travelers Indonesia, July 14, 2013
Nice

Food bed book
10
Good and would love to say hi hi hi hi hi hi to friends outside to visit here hi hi hi and very nice things to see ser
Muniruddin M. Business travelers Indonesia, July 4, 2013
verry good

shopping mall, city hotel & clean
10
excellent
Lidya H. Business travelers Indonesia, July 2, 2013
Good location

Next to a shopping mall
7
Pleasant
Suryani J. Business travelers Malaysia, June 30, 2013
Old and creepy

Decent wifi connection in room and restaurant
2.7
The hotel is old and the furnishings outdated. The bathroom flooded when we were there, didn't bother asking to switch room as we came back quite late and it was only for one night. Nothing interesting within walking distance.
Taufiq A. Families with young children Switzerland, June 30, 2013
Medium. In a called 4 stars hotel, there was no ba

location, staff (except reception), security
5
How is it possible that there is no baby bed in a 4 stars hotel?!?!

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Customer Reviews - Hotel Tunjungan, Surabaya

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