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Hotel Tunjungan

Jl. Tunjungan, 102 - 104, Surabaya Center, Surabaya, Indonesia 60011 (Show on map)

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Area: Surabaya Center Number of Rooms: 273

Recent customer reviews

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Pleasant

6.9

based on
79 reviews

Value for Money
6.5
Location
8.6
Staff Performance
6.7
Hotel Condition/Cleanliness
6.5
Room Comfort/Standard
6.9
Food/Dining
6.0
Solo travelers (79)
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Supaporn L. Solo travelers Thailand, June 2, 2014
comfortable bed clean room

good location good price comfortable bed
7
The hotel has good location. I chose to stay this hotel as it is just near the Tunjungan Plaza. it is just few minutes walk from hotel to shopping mall. I stayed in superior room and got the double bed. the room is clean & comfortable bed. the breakfast is okay as to the price we paid. the hotel staffs are nice & friendly. however the lights in room is dull & TV is old. it takes 45 mins. from hotel to airport.
You S. Solo travelers China, May 21, 2014
good nice friendly

room service and clean friendly
7.7
it is a good hotel with a big mall nearby. staff are very friendly and easy to check-in and check-out. the room is clean and tidy. also there is a swimming pool.
David R. Solo travelers Australia, May 16, 2014
aging hotel in great location

location, value, room
6.3
The HT was once a big hotel - vast lobby and big rooms - but it seems to be from an earlier time ... hardly any electric powerpoints, so difficult to use and charge equipment. Wifi also patchy. Hot water intermittent. Great city location next to major plaza but the hotel seems to be waiting while they decide on a rebuild or a major renovation. With promo rates it's good value for a room, but it is very oldfashioned while looking modern.
Shirley T. Solo travelers Indonesia, May 4, 2014
Great Location, OK Room, Below Par Breakfast

Great Location, OK Room, Below Par Breakfast
6.3
We expected shabby rooms because the poor reviews that we read on the net, plus the hotel is now quite old. Surprisingly, the room that was assigned to us was ok, perhaps it was recently renovated. It was quite spacious (although some more cleaning would be appreciated) and the bathroom had bathtub. The window faced the swimming pool. The water was green, which did not look good. Tunjungan Plaza (next door shopping centre, although it has the same name as the hotel, it belongs to different owner) was having some construction work and it affected the hotel. Constant noise, debris etc. However, if you plan to be outside all day long, the disturbance would not matter much. The best thing about this hotel is the location. So easy to access shopping centres, public transport is available, taxi were lining in front of the building, easy to find food. The worst thing about Tunjungan Hotel is the breakfast and hotel bakery. Just enough to stop you from getting gastric attack, but we did not recommend them for pleasure.
Stephanie B. Solo travelers United States of America, April 26, 2014
Great location, average hotel

The location, free breakfast, comfortable room
7.3
I stayed flr one night and found the hotel to be average. The location is good as it is located at a mall. The staff weren't as helpful as they could have been. Breakfast was Indonesian and was okay.
Noor R. Solo travelers Malaysia, February 3, 2014
Average

location, supporting staff, entertainment
7.3
Basically good hotel....This hotel is under renovation...hopefully, this hotel can be considered for future travel to surabaya. Parking area quite limited it is easy to use cab instead of private car..bank and money changes is very close to the bank...
Jupti E. Solo travelers Indonesia, February 2, 2014
Strategic Location

Strategic, Nice interior, good service
7.7
Overall, it is close to the shopping center. It is on the protocol road, which is easy access
Zaman C. Solo travelers United Kingdom, January 2, 2014
it was okay

adjacent to mall, friendly staff, freshly cooked eggs in breakfast
6
The hotel seriously need to upgrade itself. They still having TVs instead of LCD in rooms. The view from the window was pool under maintenance. They have a run down pub in the basement. The best thing is the proximity to the Tunjungan Plaza, the shopping and eating place...
Juwy L. Solo travelers Singapore, January 1, 2014
room is okay but compulsory Gala Dinner was bad

close to shopping mall
7
There was a compulsory gala dinner in the package. However the food was bad and the performance was awful too. Not like a real gala dinner at all. Feel cheated with the gala dinner. Wifi was not able to be connected from room.
David R. Solo travelers Australia, December 17, 2013
An older hotel centrally located

location, value, large spaces
7.7
This is a big, older hotel that is showing its age. It is meant to be impressive but now it has lost out to newer hotels for the upscale travellers, it is less well maintained. The hot water wasnt hot on the 10th floor, perhaps mildly warm. The handle fell off the wardrobe when I went to open it. Its age is shown by the lack of electric contacts, apparently only one in the whole room, making it difficult to work with more than one device. Cdnt charge mobile And work on the laptop though I wanted to do both. I think its mainly used by public servants, so the breakfast was lavish. It has wide open spaces in the lobby, they seem unsure what to use them for. The room was big and comfortable, so I found it fine more my needs, but wdnt race to stay there again. Great location next door to Plaza.

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Customer Reviews - Hotel Tunjungan, Surabaya

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