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Hotel Uno

C.M. Recto St (Beside Lawaan Theatre), Poblacion, Davao City, Philippines 8000 (Show on map)

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Area: Poblacion Number of Rooms: 152

Recent customer reviews

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Very good

7.1

based on
4 reviews

56 reviews in English

Value for Money
7.0
Location
7.5
Staff Performance
7.5
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.0
Food/Dining
5.5
Families with older children (4)
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Richard D. Families with older children Australia, October 27, 2015
Hotel Uno whete the customer.is irrelevant

domestic staff were great
3.3
The sign outside promises hot showers and making you number one. My wife had an asthma attack and i tried to get her a hot shower. There was just cold water. Extremely long story cut short: first I was told the problem would be fixed. Then I was told it was not the responsibility of the hotel to provide advertised services as we had booked on line. After many complaints some pitchers of hot water were promised but were never ordered. Almost an hour later I was fobbed off with excuses such as it takes time to boil water. Confronted with the fact no order had been given it was immediately handed over to me to take up. We were told that water would be fixed the following day. It never was, Management later explained at first that warm water was not available in the morning or evening as most guests did not shower then!. when confronted it was admitted that the hotel has gone solar and has no real capacity to offer warm water. Domestic staff were great and cook good meals. Counter staff and management extremely arrogant. Solution? After three days we moved to a hotel down the road, cheaper, warm water, great management,
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Maria C. Families with older children Philippines, August 23, 2015
Centrally located...very affordable

good location, very affordable
7.7
Enjoyed our stay at the hotel. Conveniently located and very affordable. Thank you.
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Todd L. Families with older children United States of America, March 25, 2014
Excellent: The staff was very friendly

Service, Friendliness,very happy
9.3
I would stay again really liked the staff, The room was clean and very nice . The restaurant was nice as well maybe a little pricey.
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Ruby P. Families with older children Philippines, March 13, 2013
Clean and very accessible hotel

Location, it's very accessible. Staff are very friendly and accommodating. Clean and affordable.
8
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