2015
Excellent 8.1
Based on 170 reviews

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About Hotel Urban St Leonards

Description

Hotel Urban St Leonards is an intimate boutique hotel located on the abundantly leafy North Shore area of Sydney. Guests can walk to St. Leonards Railway Station in about nine minutes, and Sydney Airport is 12.4km away. Boasting gorgeous and comfortable guestrooms, each is individually designed to help clients unwind and relax whether they are on a business trip or vacation. A special place that offers relaxed and modern comfort, the property caters to your needs and offers the ultimate in interior designs and innovative facilities that help you unwind. Apart from that, the property also features a welcoming lobby and alluring Sure Café, professional putting green for golfing enthusiasts, and beautiful conference facilities. A superb boutique hotel, Hotel Urban St Leonards is bound to provide a wonderful stay.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Car park
  • Airport transfer
  • Rental car

Fitness & recreation

  • Fitness center

Land sports

  • Golf course (within 3 km)

Food & beverage

  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Garden
  • Elevator
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes
  • Check-in [24-hour]

Languages spoken

  • English
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Policies

Please note that a complimentary rollaway bed is available for children where existing bedding cannot be used.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 18 km
Distance to Airport: 10 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 100
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 1972
Year Hotel Last Renovated: 2007
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.6
  • Location 7.6
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for Money 7.8
  • Food/Dining 7.5

Sally F.
Australia
August 23, 2016
Greenwich O/night . Great beds, pillows but noisy sheets!
Cafe on ground floor had a good menu for breakfast. We were in town for a party in Greenwich & this was ideal. We would definitely stay again if we needed to be on the North Shore. The rooms face onto the Pacific Highway but weren't that noisy. Rooms are a good size with comfy beds.

Carlos P.
Macau
August 16, 2016
Tiny room, Clean Hotel
Noisy at night, windows cant block the sound

Jiunyi H.
Singapore
July 26, 2016
Hotel Urban St Leonards
Too far from the train station and restaurant

Clare F.
Australia
June 06, 2016
Was expecting more
Maybe I was unlucky but my room was pretty average, tiny bathroom, thin Windows therefore cold and noisy, terrible TV reception and loudly slamming door. The hallway outside smelt very strong of something unpleasant I couldn't put my finger on (level 2). On the plus, the bed was really comfy and the staff were all very nice. Sadly I was expending more from a 4 star hotel, and I have to say the hotel urban in Melbourne was exactly the same.

Susan D.
Australia
May 23, 2016
Better than expected
This hotel is great value - friendly, clean, modern, sleek, all the conveniences, great sized room, beautiful quality linen to sleep in. Despite having a room located on the Pacific Highway side of the hotel it was not noticeable and didn't interfere with sleep. It is located a manageable walking distance from St Leonard's train station even for those who are not super fit and feels safe even after dark.

Marjorie M.
Australia
May 10, 2016
Issues with the Cafe
There were issues with the cafe- meals sent to table still raw, items on the menu which were not available but which they didn't advise until I had sat and waited some time - apparently they were attempting to source the product - at 7:30pm. The room while very clean smelt stale and musty. Also although I had a Agoda receipt pre paying my room I was required to provide photo identification. I am an Australian traveling within Australua therefore do not require a passport, I was using taxis so did not need my drivers license but luckily I was carrying it as I was informed by the receptionist that without photo ID she could not check me into the hotel. After receiving fish uncooked twice I was wishing I didn't have photo ID.

Andrew H.
Australia
February 09, 2016
It was okay!
I was expecting more ... its a dated building that they have updated. The AC in my room was not up to standard ... the TV was dated.

Clare P.
Australia
January 27, 2016
Just what I needed
I really enjoyed my stay at the Hotel Urban. It was convenient, clean and super comfortable, and the staff were very friendly and helpful. The mini bar was well stocked with a good variety of drinks and snacks. Bonus points for the curtains having excellent window coverage (they really closed properly and there were no chinks to let in the early morning sun) and for windows that open (I love my fresh air). I didn't use the restaurant (partly because of reading some not-so-good reviews), so I can't comment on that. I was allocated Hotel Urban through a mystery deal, and I was very happy with the result and would come back again in the future.

Stephen P.
Australia
January 04, 2016
Nice place
Staff. room, cafe

Claudia T.
New Zealand
November 09, 2015
Really good Hotel
Clean, confortable and good restaurant
Really good hotel, very clean, confortable and nice room, great shower. The downside is that the hotel is next to the Pacific Highway, which makes it noisy.



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