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Hotel Utami

Raya Juanda Selatan, Juanda International Airport, Surabaya, Indonesia (Show on map)

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Area: Juanda International Airport Number of Rooms: 137

Recent customer reviews

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Pleasant

6.6

based on
246 reviews

Value for Money
6.6
Location
7.1
Staff Performance
6.6
Hotel Condition/Cleanliness
6.5
Room Comfort/Standard
6.6
Food/Dining
6.0
All reviews (246)
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Mahendran K. Business travelers Malaysia, December 10, 2014
Value for money

Near to Airport, Airport transfer & located near to business district
6
Value for money to avoid traffic & very near to International Airport
Azmi A. Solo travelers Malaysia, November 12, 2014
hotel exterior nice, inside average

no.mosquito breeding at dining table.
7
Stay average. No international tv channel.big hotel but too quite.
Chan A. Groups Malaysia, November 8, 2014
Quiet Old Hotel

Near to airport - taxi fare 50k
4.7
Hestanto P. Business travelers Indonesia, November 4, 2014
Near airport

very near to the airport
4
Ting-I W. Solo travelers Taiwan, October 19, 2014
Very close to the airport.

Reasonable price and good service
10
Reni R. Groups Indonesia, September 14, 2014
Room not clean

Location, Food / Dining
6
Will be back again if room can clean. when I spend the night at this hotel, the smell of cigarette smoke was overpowering all so uncomfortable, no towels, and also glass.
Yuyun L. Groups Indonesia, August 26, 2014
Convenience location

Fast check in process, nice breakfast, near airport
6.7
Need upgrade on bathroom condition, already old, some area looks dirt
Mohamed A. Couples Singapore, August 14, 2014
Transit hotel..

Nothing great about this hotel..
4
Just for a night stay for transit..
Inneke K. Couples Indonesia, July 29, 2014
Lousy Hotel

location
3
It's Lousy hotel with worst service. The hotel staff needs to go some service training. I booked for Junior Suites, however the room very different from the photos at web, so please don't believe the photos. No wifi at the room, Wifi only available at the lobby. The bathroom so dirty, looks never clean, stain everywhere. no omelette at Breakfast service. if you want to book hotel near Juanda Airport, please don't book this hotel. There are many hotels nearby n new hotels.
Mark B. Families with young children United States of America, July 4, 2014
Very close to airport

close to airport, big room, comfortable bed
7.3

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