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Hotel Utami

Raya Juanda Selatan, Surabaya Airport, Surabaya, Indonesia (Show on map)

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Area: Surabaya Airport Number of Rooms: 137

Recent customer reviews

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Good

7.4

based on
13 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.7
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
6.9
Food/Dining
7.1
Families with older children (13)
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Burhan B. Families with older children Indonesia, June 6, 2012
nice hotel but lack of information

nothing
5
Receptionist did not give any information about hot water for shower. and they did not have a hair dryer aswell. poor customer service, did not give any solution to make customer happy.
Travel tip: near airport
Missripah S. Families with older children Malaysia, November 4, 2011
Nice hotel and friendly staff

Near To The Airport
7.7
A nice pleasant hotel. The room is spacious. Should we want to make any changes to the booking, the front desk is ready to assist. The hotel crew are friendly and helpful. However, it will better if the hotel can add tea/coffee making facilities to the room facilities provided.
Loo L. Families with older children Malaysia, December 17, 2010
convenient location to airport

The room and the bed is superb
8
Definitely a good bargain.Room is spacious and I love the bed ! Breakfast - may be bread toaster takes a little bit longer time to toast,luckily not so many are taking bread for BF otherwise need to wait and queue.
Hotel Feature Tip: Good service
Hasnah Y. Families with older children Malaysia, November 19, 2012
akses mudah ke surabaya

bersih,selesa dan layanan mesra
9
lokasi hotel berhampiran dengan lapangan terbang.ketibaan kami di sambut dengan layanan baik oleh staf bertugas.bilik sudah teredia dan check in lebih mudah dan pantas.bilik sangat bersih dsn selesa.bilik mandi bersih dan semua pertanyaan dan permintaan kami dilayan dengan baik oleh petugas hotel.
Corine G. Families with older children Indonesia, January 24, 2014
Nyaman.

Pelayanan, Ramah.
7.3
Agustian B. Families with older children Indonesia, January 6, 2013
Hotel dan layanan yang bagus disertai senyuman

Semuanya saya suka.lobby,kamar dll
10
Saya senang dengan pelayanan hotel yang ramah,sopan dan tipe hotel asri dgn ruangan dan halamannya juga
Irma L. Families with older children Indonesia, December 2, 2012
Hotel dengan pelayanan bagus

Design interior
8.3
Hotel nyaman sekali, makanan dan breakfast enak , mantaf dan oatut dicoba
Roy G. Families with older children Indonesia, August 24, 2012
Hotel dengan pelayanan bagus

kamar yang luas dan menu resto yang murah dan enak
7.3
kami menginap satu malam saja karena pagi sekali harus ke bandar udara Juanda. Kesan pertama masuk lobby hotel kok agak remang-remang karena kami check in sore hari, kesannya pencahayaan kurang. Tapi kami agak senang ketika masuk kamar yang ternyata luas serta kamar mandi yang bersih. Tetapi sekali lagi pencahayaan kamar juga kurang. Kami memesan room service untuk makan malam, ternyata cukup enak dan relatif murah untuk ukuran hotel bintang tiga. Tapi kami agak kecewa ketika tidur kami terganggu oleh suara motor trek / balap liar yang sangat berisik pada pukul 3 dini hari.
Hotel Feature Tip: Hotel berbentuk klasik dengan convention hall
Wika M. Families with older children Indonesia, June 29, 2012
Lokasi dekat dengan Bandara Juanda

Standar
7
hoetelnya standar saja. lokasi jauh ke kemana-mana. cocok untuk yang transit ke juanda.
Hotel Feature Tip: Hotel dengan lokasi dekat dengan Bandara. Sehingga jika pesawat pagi tidak terburu-buru.
Ekarini S. Families with older children Indonesia, June 19, 2012
Hotel lebih bagus dari perkiraan

Desain interior yang menakjubka. Hotel Bintang Tiga dengan desain yang wah
9.3
Ketika menginjakkan kaki ke depan hotel sudah terasa ada suasana yang berbeda dengan hotel yang lain. Kami disambut ramah dan langsung melihat interior hotel yang menakyubkan sehingga saya harus bertanya-tanya apa benar ini hotel bintang tiga sepertinya lebih dari itu.
Hotel Feature Tip: Hotel Utami merupakan hotel terindah sepanjang jalan menuju Bandara Juanda Surabaya.

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