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Hotel Villa Fontaine Shinsaibashi

3-5-24 Minamisenba, Chuo-ku, Namba, Osaka, Japan (Show on map)

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Area: Namba Number of Rooms: 90
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

from 703 reviews

Value for Money
8.2
Location
9.2
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.0
Food/Dining
6.6
All reviews (703)
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Roisin G. Couples Ireland, August 22, 2015
Backpacker style accomadation in a good location

Location, price, free breakfast
5.7
Hotel is in a really great location but thats about all they have to offer. very small room which wasnt very clean, very dusty around the bed, headboard and locker. floor needed hovered. bathroom was clean. Breakfast was good as you got eggs and toast and tea. no cereal or fruit, only japaense style meatballs and noodles etc. on our 2nd day we arrived for breakfast at 9.05am. it finished at 9.30am. The person infront of me took the last slice of bread for toast. I asked the lady working inthe breakfast room for bread. She had no english and I had no janepse but it wasnt hard to understand that point at the empty bread meant I wanted more, she shook her head so I thought she had went to get more. After standing ten mins waiting and two more attempts of asking for bread I went to reception and asked them for bread only to be told that they were sold out, they couldnt even help me to direct me to a nearby shop. So I had to run around the streets looking for a bakery to get bread to get back to the hotel and toast it before she unplugged the toaster at 9.30am sharp as she had done the previous day. I wouldnt mind if we were late for breakfast but we weren't.To make the situation worse at 9.35 she comes out with a basket full of bread and sits it on our table beside the loaf I just bought saying bread bread bread to me. On our final morning we went down for breakfast and then went up to pack, checkout was at 11. we tried to get a late checkout as our flight to Ireland was at 12 that night but they were fully booked which was fair enough, but the receptionist knew this as we asked him about the late check out. The phone in our room banging ringing at 11.05am, 5 mins after the checkout time, he called the phone on 5 occasions before coming knocking on our door at 11.20am to tell us to leave. The staff in this hotel are rude, unhelpful, unprofessional and would put travellers off staying.
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Alesandra D. Couples Philippines, July 4, 2015
Nice location

Location was central. But room was not comfortable
4.3
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Samson T. Couples Philippines, June 27, 2015
worth it for budget travelers

near shopping area , so lively at night and free breakfast
6
ok not comfortable
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Shun Y. Couples Hong Kong, June 18, 2015
The hotel location is excellent.

location,clean and tidy
9.7
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Katherine S. Families with older children Philippines, June 14, 2015
Great location & very clean rooms

Location, clean rooms and right by Shinsaibashi
9.3
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Lythrum M. Solo travelers Hong Kong, June 7, 2015
helpful staff and clean room

location is perfect
9
staff is helpful and room is clean, tidy
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Chung M. Solo travelers China, May 30, 2015
cheaper trip

location,clean,security.
5.3
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Jeremiah H. Couples United States of America, May 15, 2015
Love to eat for a great price? Stay here in Osaka!

Close to shopping, literally around the corner. Same with a Starbucks! 15 minutes walking to dotonburi and about 25 minutes from the fish market
9.3
The room is small, but it's all you need. Breakfast is ok, but enough to get some food in you if you get up early, as most places won't open until 9 am. Staff is very friendly. Also close to the subway station. Will come back to Osaka and stay here!
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Carol H. Couples Canada, May 2, 2015
Just off the beaten track

Location, free breakfast, leg massager in room!
6
We were only there one night, so the tiny room was tolerable.
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Ric G. Families with young children Philippines, April 19, 2015
good location

clean, helpfull hotel staff, very good location.
8
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Customer Reviews - Hotel Villa Fontaine Shinsaibashi, Osaka

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