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Excellent 8.3
Based on 1231 reviews

Recent customer comments

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based on 1231 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.5
  • Location 8.7
  • Room Comfort/Standard 8.5
  • Service 8.2
  • Value for Money 8.3
  • Food/Dining 7.0

Pimonmart W.
July 24, 2016
Good location, room not clean
Have to change room on arrival because the bathroom is not clean. The new room is better though. The rest is ok. Complimentary breakfast choice is a bit limited.

Edison S.
July 20, 2016
Good hotel
I shal return to the hotel next year

christiane P.
United States
July 18, 2016
Good location & good value
Room is pleasantly bigger than expected, good varieties for breakfast (although fresh fruits are limited to orange and grapefruit daily). Great bath amenities (Shisheido shampoo & conditioner), walking distance to Ginza shopping district

Christina T.
July 15, 2016
basic accomodation
basic but clean. room was tiny. don't get the smoking rooms if u don't smoke. smells really terrible.

Kathrin S.
July 14, 2016
This hotel for high class only
Never come to this hotel early since they're not allow you to make an early check-in except you pay 2,200 yen per hour! And the check-in time is... 3pm!!!

Shenny G.
July 13, 2016
Nice room and service, friendly staff, delicious breakfast and comfortable

Shenny G.
July 13, 2016
Spacious room, friendly staff, and delicious breakfast

Jerome K.
United States
July 13, 2016
Well located and well priced
This hotel is what the Japanese call a 'business' hotel, which means it lacks some of the amenities, such as a concierge, bellmen, etc., that higher-end hotels offer. However, the rooms we had (one room with a queen-size bed, and one room with two double beds) were decently sized. It's directly adjacent to one train/metro station, and a short walk to Shinbashi station, which is a major stop for several lines. The Ginza, one of Tokyo's main shopping areas, is less than a mile away. I'd stay in the hotel again.

Aldo W.
July 11, 2016
Awesome Hotel
Recommended to stay n will come back again

Glenn M.
South Africa
July 10, 2016
Needs upgrading, awfull breakfast presentation!
I did not enjoy my stay at all and guess I will not return. Reception staff are unfriendly. Rooms needs refurb. Awful bed. Breakfast is just awful and badly offered.