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Hotel Villa Fontaine Tokyo-Shiodome

1-9-2 Higashi-Shinbashi, Minato-ku, Ginza, Tokyo, Japan 105-0021 (Show on map)

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Area: Ginza Number of Rooms: 497
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
894 reviews

Value for Money
8.3
Location
8.8
Staff Performance
8.1
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
7.0
All reviews (894)
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Alice Y. Solo travelers Canada, April 21, 2015
No frills stay.

Location. Cleanliness. Location.
6.7
First time staying at the property. I have to say right off I work in the industry so I am a little more picky my expectations. Be forewarned. Location is great, just a few blocks from the Ginza strip and oodles of shopping and restaurants (the hotel is right beside the Odeo line - Shiodome). My friend and I booked the same room type (Superior), she got upgraded but I wasn't as lucky. My bathroom was the size of the toilet stall in Haneda Airport. The shower stall had curtains that were around two inches beyond the lip of the tub so whenever you shower half the effort was on batting the curtain away from you. The moment the housekeeping staff found out I was the only occupant in the room they gave me one set of the towels and amenities. The bed was super hard and I ended up folding my duvet in half and sleeping on top of it. Breakfast was limited with 3 distinctive rotations of eggs and meat selection in addition to cabbage salad, pastries, miso soup, rice, natto, Japanese-style western soup (curry and meatball soup, anyone?) with coffee, tea, milk and OJ. The meal experience was unique to say the least, set up at one side of the lobby; eating there was similar to animals going to the trough or at best school cafeteria with the compartmentalised lunch tray (sans lunch ladies). I survived on cabbage salad and rice and miso all week. Don't expect help with luggage - the staff will politely invite you to use on of the luggage trolleys to help yourself bring the bags down. To be honest if you are looking for a relatively inexpensive place to stay, not requiring too much service, this is a great place to stay. But to say it is a four-star accommodation is stretching it. Working in the hotel business I expect more of a four-star hotel. I will stay in another property next time I go to Tokyo.
Evadne L. Groups Singapore, April 13, 2015
Huge room for Japanese standards

size of room, cleanliness, location
8.7
The hotel is located a 10-minute walk from Shinbashi station (Ginza line, Asakusa line). It is well connected with an underground passage which is really useful on rainy days. The twin room which we stayed in was much bigger than expected given the usual size of Japanese hotel rooms. We had ample space for our luggages, and the beds were so comfortable we didn't wake up in time for breakfast the next day. The Shiseido amenities in the shower room were really nice as well. The hotel also gave a small snack as a token in the room which we felt was a really sweet gesture. Overall a great experience and we would definitely stay here again next time.
Calvin Y. Couples Hong Kong, April 2, 2015
Good

Good
8
Good
Yan K. Couples China, March 30, 2015
Good hotel

Big room, good location and nice staff, but not too many restaurants near
7.3
Grace W. Solo travelers Hong Kong, March 17, 2015
definitely will consider again

1) good location 2) modern, sizable room 3) good breakfast
9
room is a bit hot, better than expected.
Roy S. Families with young children Indonesia, March 11, 2015
Good hotel in business district

Location cleanliness
9
I brought my 4 mo old son and had a pleasent night here. Room is a bit tight but very clean and prof staff. Location is very close to subway station and 15min walk to ginza area.
Pui L. Families with young children China, February 26, 2015
good for family tourist

large room, good location, good breakfast
9.7
Ruocheng G. Families with older children Australia, February 26, 2015
located in a business building

great staff, location, value for money
9.3
Man W. Couples Hong Kong, February 25, 2015
Comfortable

Quite, clean, near the station
9
Hsueh T. Couples Taiwan, February 3, 2015
Location, Bad service mind

Location Location Location
6.3
The worst experience during my vacation in Japan this time. We went there 3 adults so I booked 2 rooms, one for 1 adult and the other for 2 adults, at the same time. But my voucher from agoda shows both for 1 adult only. I didn't think so serious because the voucher shows not include breakfast and the price per day do different. so I think maybe only little problem on their system. BUT when I was checking in there. the hotel want to charge me additional 2000yen/night*2 night without trying to contact with agoda for us and the desk manager just show us very UNSATISFIED face. I feel not acceptable so called agoda to recheck, at first time agoda staff also say the same like hotel. Very bad experience and destroyed my good mood already. So I paid 4000yen. 10mins later when I was typing email to agoda again, agoda call me back to solve the problem with hotel already, it's good but I hope system of agoda will not happened this kind of thing again. Just want to remind other travellers please recheck your hotel voucher and won't meet this kind of bad experience like me, Cheers.

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