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Hotel Waterfall Penang

No. 160, Jalan Utama, Georgetown, Penang, Malaysia 10450 (Show on map)

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Area: Georgetown Number of Rooms: 41

Recent customer reviews

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Above average

6.0

based on
82 reviews

Value for Money
5.9
Location
6.4
Staff Performance
6.2
Hotel Condition/Cleanliness
6.3
Room Comfort/Standard
6.1
Food/Dining
5.2
All reviews (82)
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Nadia H. Groups Indonesia, June 19, 2014
Nice

Nice city
5.3
Nice hotel, clean and easy way to the central of the city
Shannmugam A. Families with older children Singapore, May 12, 2014
Out of vicinity

unpolite staffs less car parking lots very quite at night
3.3
I drove from Singapore to Penang,and was a first visit there. as I was early to check in, so I asked front desk staffs whom they really not bothered my presence there standing for direction to visit places around, Just pass a map and told see map places of interest and drive my self. That's was a pleasant answered I needed that most of time and does not make a fuss about it and manage myself. 1) As request asked for double bed got 2 single instead. 2) was asked to transfer next day as present room will be occupy by other booking person. I told clearly my booking was 3 days and 2 nights and been paid for it and now pushing around its not appropriated. 3) Asking me transferring around how am I to a have a pleasant holiday ? Not to make matter an issue, morning packed all my things and put all in my car boot and carry on wit my holiday mood till I come back in the evening they gave me a other room key. 4)I have been traveling with agoda for a long time but never did came across in this situations. 5)Car park hope can give a priority in future than parking away from hotel premises. 6) Hope we can given a straight stays on same room and to have a comfort hospitality by desk staffs in future.
Ho S. Groups Malaysia, May 12, 2014
Good tidy and nice

Air,condition , location and food
6
Good location and easy to find transport to my destination
Andrew G. Solo travelers United Kingdom, May 7, 2014
Clean, comfortable and relaxing

Near Thai Embassy, modern, good restaurant next door.
7
I booked a room because it was within walking distance of the Thai Embassy. The hotel its elf was very nice but taxis are required to go anywhere. Local nightlife is low key but to get to beaches and more exciting nightlife means a taxi journey of about 45-50 MYR. Hotel staff will gladly phone for you.
Rajagopalan P. Solo travelers Malaysia, May 5, 2014
CONVENIENT HOTLE FOR A HINDU TEMPLE VISIT

NEAR TO FAMOUS HINDU TEMPLE
5.3
Law V. Business travelers Malaysia, April 23, 2014
disappointing

nothing is good here.very old stuff..all old stuffs
2
Disappointing!!! Nothing like the pictures shown.its that bad.forget about this hotel!!doesnt even deserve one star!!!
Yuen C. Business travelers Malaysia, March 23, 2014
Terrible

Best Wifi connection and friendly staff
3.7
Old, looks like a haunted house!
Khai L. Families with young children Malaysia, December 29, 2013
noise pollution

location
5
Kenneth K. Solo travelers Malaysia, December 15, 2013
pleasant and hassle free

location, nice size rooms and fast room service
7.3
pleasant stay. nice size bedrooms and clean toilet. although i asked for a queen sized single bed i was given double beds, that was quite disappointing.
Chan P. Business travelers Malaysia, December 15, 2013
nice

clean
6

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