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Recent customer comments

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based on 1192 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.8
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 8.1
  • Food/Dining 7.5
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Stephen H.
United States
October 22, 2012
Great location Great Staff
Location, Shopping, Sightseeing
This hotel is in a great location. Walking distance to shopping, sightseeing, and restaurants.

sandeep S.
October 22, 2012
great location
very close to the walking street and the bund
We stayed in Howard Johnson for 4 mights. It was truly an enjoyable experience. The room was great and the staff very helpful . Had a little problem with the room air conditioning which was attended by a person who spoke and understood only chinese so there was a great confusion. The location is great . The big Bus stop is right outside the hotel

Weifeng C.
October 21, 2012
Lovely hotel
Good location, good service
I stayed one night. The swimming pool and sauna are very good. The room is very clean

Alice C.
October 19, 2012
Great location for shopping
Room service is fantastic.
This is my second time to stay in this hotel, still very clean and great service. The breakfast buffet is yummy! I like to order room service (steak) after we back to hotel from 4hours shopping.

kowi E.
October 17, 2012
Reasonable Price & Good Location for Shopping
Good location for Shopping
First time staying here. Not too impressed with the check in and out for a 5* hotel. Overall service and the facilities of this hotel is above average. This hotel is next to the main nanjing shopping street and a few blocks from the bund. Happy with the wifi in the room.

jean W.
United Kingdom
October 13, 2012
Wonderfully hotel
Loved hotel, friendly staff, good location
who was the young western gent at reception who just stood there and smiled ??? did no work.

Jeff C.
October 12, 2012
Love It
Superb Location, Nice Rooms, Flexible to Allow Early Check-Ins, Room Upgrade
Wow my hubby and I totally love staying in this hotel. The locaton is superb, centralized. You can go anywhere from here. The room is spacious and we get a free room upgrade to business room due to availability. They even allowed us early check-in at 11a.m. The hotel staff are professional and very helpful. The hotel lobby has a nice fragrance when you enter.

Anthony H.
October 10, 2012
An excellent choice in Shanghai
Location was excellent, the service was impeccable and the standard of the room was excellent
We were very impressed with the service and the facilities of this Hotel. Prior to our arrival we had asked that a car be arranged to pick us up from the Airport and this worked a treat. The driver met us in the arrivals hall and whisked us off to the Hotel. Reception staff were welcoming and offered us a complimentary upgrade and even wished us a Happy Anniversary! (we must have mentioned this when booking? The room was excellent and the facilities available were first class. We were very impreesed and had a beautiful stay. We would certainly stay here again.

Kuan N.
October 09, 2012
Great location but room renovation is old
Good location, resonable room size, good service
Cockroaches were found in the hotel room. Overall the hotel service was good and prompt. Staff were helpful.

Hana H.
Brunei Darussalam
October 07, 2012
Nice hotel
Excellent location
I had a two day stay at the hotel, which I enjoyed. The only comment i can make is that when i first came in the room it smelled like someone just had a smoke in it when i specifically requested for a non-smoking room.