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Recent customer comments

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based on 1191 reviews
  • Cleanliness 8.5
  • Facilities 7.8
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for money 8.1
  • Food/Dining 7.5

Alice C.
July 17, 2012
Great location.
Food is good.
This hotel is located at Nanjin rd shopping spot which is very convenient. But they shuold fix their bathroom as shower has broken down.

Wai H.
July 17, 2012
Great Hotel Great Services Great Location
The location of the hotel is the best...
Was surprise that I was able to check in early because my flight arrival is at 7.00am. The staffs are friendly and helpful. The room service was fast and attentive as well. There is free WIFI available in the hotel too. I had a wonderful stay in the hotel throughout my 5 days to attend an expo. The hotel definitely has a good location because the public transport is easily accessible.

Victor S.
United States
July 16, 2012
Very nice Hotel with international Standards
Location, 100% bilingual reception staff, very nice rooms
Excellent service at this very nice Hotel that is located a few meters off Nanjing Road. The rooms are very nice spacious and have 5 star level. Concierge's desk is efficient and helpful. 2 metro stations are very close so that the city can be discovered easily from the hotel.

Boon L.
July 15, 2012
Great location with nice comfortable rooms.
Near to the Bund.
Comfortable and peaceful stay. Very convenient for business traveler.

azmat S.
July 14, 2012
great location
great location right at the heart of the shopping district. friendly staff ,

Michael F.
July 09, 2012
Great location - basic hotel for price

Wai M.
Hong Kong
July 03, 2012
“Old hotel but in good location”
central location
Its location is very centre, right next to West Nanjing Rd, close to many shops, restaurants. Just this hotel is quite old (nearly 10yrs) and the hotel in-room facilities are dated, bed is very hard, carpets stained a lot, and toilet leaking a bit. The hotel management said they are due to refurbish the hotel in 2013, so hopefully this will give all the room a face-lift.

Roland M.
July 03, 2012
good value
the room was outstanding
I bought an upgrade which included breakfast and a superior room (suite). It was indeed a very nice room and the upgrade was well worth it.

Chee L.
July 03, 2012
Centralized location
Besides Nanjing shopping street, free wifi
Hotel has a centralised location and easy to get around. It is located besides Nanjing shopping street. Subways are within walking distance. There is a Starbucks at the lobby for guests who need a quick bite or coffee rush

Ken M.
June 26, 2012
great location
well-known hotel around town. great location and convenient to all shopping street of nanjing road. good hotel staffs.