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Customers like this hotel for:
    Nearest transport:
  • Le Duan Railway Station (0.5 Km / 6 min walk)
    Area recommended for:
  • shopping
  • culture
  • sightseeing
    Distance to airport:
  • Gia Lam Airport (4.4 Km)
  • Noi Bai International Airport (21.1 Km)
    Customer comments:
  • "Centrally located", "Friendly & helpful staff", "Nice hotel"
    Top nearby attractions:
  • Bia Hoi 68 Hang Quat (0.4 Km / 5 min walk)
  • Hanoi Cathedral (0.5 Km / 6 min walk)
  • Hanoi Flag Tower (0.5 Km / 6 min walk)
  • Viet Nam Military History Museum (0.5 Km / 6 min walk)

Note: Distances are measured as a straight line.

Hanoi Serenity Hotel 2

17 Nguyen Van To Street, Old Quarter, Hanoi, Vietnam (Show on map)

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"1. Staffs are very nice 2. Room is new and clean 3...."

Tanaphon, Thailand 25 rujna 2015

Features of Hanoi Serenity Hotel 2

Hotel Facilities

  • 24-hour front desk
  • 24-hour security
  • airport transfer
  • babysitting
  • bicycle rental
  • car hire
  • concierge
  • currency exchange
  • daily housekeeping
  • elevator
  • family room
  • fax machine
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • shuttle service
  • tours


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Vietnamese

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Hotel Description
Whether you're a tourist or traveling on business, Hanoi Serenity Hotel 2 is a great choice for acco...see more Whether you're a tourist or traveling on business, Hanoi Serenity Hotel 2 is a great choice for accommodation when visiting Hanoi. With its location just 0.1 Km from the city center and 35.0 Km from the airport, this 3-star hotel attracts numerous travelers each year. Visitors to the hotel can take pleasure in touring the city's top attractions: Nha Tho, Southern Gate, Viet Nam Military History Museum.

At Hanoi Serenity Hotel 2, the excellent service and superior facilities make for an unforgettable stay. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fax machine, 24-hour front desk can be enjoyed at the hotel.

Guests can choose from 25 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Hanoi, the Hanoi Serenity Hotel 2 is the perfect venue for an exhilarating and exciting break away.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (630)

Business travelers (69)

Couples (273)

Solo travelers (177)

Families with young children (16)

Families with older children (19)

Groups (76)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (630)
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Tanaphon T. Groups
Thailand, 26 rujna 2015
Good hotel with Nice staff

1. Staffs are very nice 2. Room is new and clean 3. Location
Good Hotel!!! Strength 1. Staffs are very nice. They take care us very well during living there. 2. Room is new and clean. Size (deluxe) of room is quite large (larger than our expectation) 3. Location is good. It is in middle of traveling place. You can walk to ho chi minh mausoleum/museum (15 mins) and Hoan Kiem Lake (10 mins). 4. There is free wifi with good quality. 5. Breakfast is good! Weak 1. There is no free water in the room. (Every drink in room has additional charge)
Chiu A. Solo travelers
Singapore, 25 rujna 2015
Comfortable & clean room, wonderful service

Staff are hospitable, room is clean and comfortable.
I love the cleanliness and comfort which this hotel provided. The bed was nicely decorated with flower petals and there is a pleasant scent in the room. I also love how well received I was when I checked into this hotel. The staff explained the usage of the room items very clearly. They were all very friendly anytime throughout the day. The dining area where I had breakfast was bright and clean. I really like this hotel a lot. Amazing!
Hanum A. Solo travelers
Indonesia, 28 rujna 2015
Good place

1. Location, 2. staff and 3. food
Robin Y. Solo travelers
Malaysia, 02 listopada 2015
Commendable staffs!

Staff, location, value
I would like to commend the staffs! They were attentive and had all my transfers (to and fro the airport and sapa) kindly arranged accordingly. Upon my arrival at the hotel, I was warmly welcomed, served with drinks while being briefed on the recommended places of interest with a map. Thereafter, they were kind enough to grant me an early check in upon room availability. On my day back from Sapa which was very early in the morning by train, I returned to the same hotel and glad I did so! I was there at around 7AM and they were exceptionally kind enough offer me an early check in upon room availability at their sister hotel - Serenity Villa! Imagining reaching this early feeling weary, an early check in with a good shower and a good rest certainly made the rest of my day! Location wise, it's tucked in a quiet alley which is to my preference. That said, it is still in close proximity to the sights and central area - Hoan Kiem lake. Room was spacious, clean and comfortable. All in all, i had a wonderful stay with them, being touched by their kindness.
Siew A. Groups
Malaysia, 21 rujna 2015
Helpful & Friendly Staff, Hotel a bit old

Helpful & Friendly Staff, Comfort Room, Value for Money
Yair S. Solo travelers
United States of America, 17 rujna 2015
Great value for money, superb service

Cleanliness, staff attitude and servic was great.
Maoz Y. Couples
Israel, 18 rujna 2015
Good value for money

The staff were very helpful
The hotel is nice for the price you pay.. But I won't say it's a 3 star hotel. Location is good, few minutes walk from the lake and old quarter. The staff were amazing and very helpful. The room was quite small.. All in all we had nice time.
Ondrej M. Couples
Czech Republic, 14 rujna 2015
Everithing perfect. Nice people

Bed. Food. People
Thailand, 15 rujna 2015
Annoying receptionist

Normal room,
yong Y. Solo travelers
Malaysia, 06 rujna 2015
Taxi don't even want to get into this hotel

Simple room
Not convenience for someone with big luggage

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