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od 2411recenzija
  • Hotelski uvjeti/čistoća: 9,2
  • Objekti 9,1
  • Lokacija 8,5
  • Udobnost/standard sobe: 8,9
  • Uslužnost osoblja: 8,9
  • Vrijednost za novac: 8,0
  • Hrana/objedi: 7,9

6,7 Siu M.
Hong Kong
05 kolovoza 2015
service centre is not professional enough
Hotel Okura Macau, Macau, Macau
the internal communication is not enough. when we ask to provide baby amenities, one the staff provide wrong information and mislead us. also, when ask about room simple information, cant answer

8,3 Mei W.
Malaysia
28 srpnja 2015
Ms
Room is comfortable
Long quene for waiting check in

8,7 Tsz I.
Hong Kong
26 srpnja 2015
excellent stay
room, staff and location
Great

9 Kan C.
Hong Kong
12 kolovoza 2015
A lovely family hotel
Comfortable and spacious room with attractive hotel facilities
It’s must be a very popular hotel as we lined up for quite some time for check-in and our room was not available at the time of our arrival. However, we enjoyed our stay in Hotel Akura Macau especially our kids as they could use the Galaxy facilities including the wave swimming pool. The room was very spacious and cleans as well as the washroom. It was very comfortable room. A good choice of food was available within the hotel areas and hotel shuttle bus could bring you to many popular areas in Macau. In general, the hotel is very well managed hotel and it’s a nice hotel for family stay; we would like to stay in this hotel again in our future visit to Macau.

7,3 Ralph S.
China
24 srpnja 2015
The overall service is good
The facility is new and rich. The service is good.

9,7 Law Y.
Hong Kong
06 kolovoza 2015
Excellent choice for summer holiday
Nice Japanese restaurants, indoor heated pool, direct access to wave pool

8,7 Falgat W.
France
23 srpnja 2015
Need to improve check in timing & thier toilets!!
Room big enough good literies massage room
Ok, but compare with others Okura, need to improve some points, no laggage boys outside, everybody needs to take thier belongs when you arrive. Need to review thier toilets system , cleaning more well and completely. Their staffs were polite and attention. I think that they didn't have enough staffs on duty during the check in time, wait too long to have our room after check in. For all over, they try to do tge best to satifec the clients. Good pool indoor & out door. Good service for the sport.

9,3 IP Y.
Hong Kong
09 listopada 2015
Great hotel
Clean,nice staff,big room
Great hotel with good facilaties! love the new swimming area

6,7 CHIU H.
China
20 srpnja 2015
Over rated hotel
TidY
Over rated or I over expected

8,7 ho D.
China
24 srpnja 2015
Hotel Okura Macau
My daughter loves your bed very much as she said it was very comfortable.