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od 2581recenzija
  • Hotelski uvjeti/čistoća: 8,7
  • Lokacija 8,2
  • Udobnost/standard sobe: 8,7
  • Uslužnost osoblja: 8,7
  • Vrijednost za novac: 8,7
  • Hrana/objedi: 7,8

9,7 Liao M.
United States of America
15 siječnja 2013
Friendly and helpful hotel
Great staff and location
We absolutely loved everything about the hotel. The service was incredible, the Internet was fast, the breakfast was good, and the location is great. The only complaint that we had was the hot water in the shower was absolutely too hot! There is no ability to control the water to get less than scalding hot so the water is only ever ridiculously hot or unsatisfyingly lukewarm.

6 RATNA N.
Indonesia
15 siječnja 2013
Nice Hotel
tv
This hotel is suitable for honeymoon couple. it has many small n nice rooms. the hotel was very clean and comfortable. the room was clean n hommy. and it's sorrounded by nice environment, near to the market to shop, or just walk along to see the city. i will stay in this hotel again when i visit vietnam.

5,3 YOON C.
Malaysia
08 siječnja 2013
Service is good but felt shortchanged afterall
Most of the staff can understand English
I have a Deluxe City View but I didn't get what I paid for because there is no window in the room they allocated to me

9 Frazer H.
Australia
06 siječnja 2013
Friendly hotel on the edge of the Old Quarter
Clean Rooms, very friendly and helpful staff, good breakfast
We got off to a bad start, having arrived late and been allocated 2 rooms on the (top) eighth floor of the hotel. Avoid these top rooms as they are directly beneath the air conditioning and tank equipment and next to the roof bar-very noisy. However, the staff were very apologetic and happily located us in rooms on a lower floor. Everything else about the hotel is very good-very friendly and helpful staff, outstanding breakfast (good buffet and eggs + pho to order-try the omelette, even 2 of them). Fairly close to the railway so late night train horns, but issues there. We would be happy to stay there again.

8,3 Jill L.
Australia
17 siječnja 2013
Small room but centrally to area, clean
Location
Too many staff, all providing smiling service, and continually offering help or asking if everything was ok. Excellent in helping arrange airport transfers and ensuring our halong bay tour was all in order.

7,3 Claire W.
United Kingdom
17 siječnja 2013
Nice hotel but noisy room
Good Spa
We were located at the back of the hotel on the 4th floor and we had quite a bit of noise disruption from the water pipe outside our window to thin walls (next room chatting on the phone). Not bad location, clean rooms and nice staff. Good spa.

7 Amy T.
Malaysia
10 siječnja 2013
Good value
Very central but located on quiet street
Centrally located, with very small but clean rooms. Hotel staff were friendly but gave standard fobbing off answers when they couldn't deal with a query adequately.

7,7 benjamin G.
United Kingdom
10 siječnja 2013
Clean rooms
Clean rooms, helpful staff
Clean hotel, helpful staff who organised our Halong Bay trip.

8,3 Ivica M.
Croatia
13 siječnja 2013
Great location, no window
Helpfull staff, new hotel, good english
Center of old quartier, nice location in the middle of hanoi life, new building. Our room had no window and you feel a bit like in bunker. Very helpfull staff suggested us a volontary tourist guide, young student who spent a day with us. Nice experience, a way to understand better how the chaotic city and people do function.

9,7 Antoine K.
France
13 siječnja 2013
Great place - highly recommended
Great staff, good breakfast, comfy rooms, good location and value
really nice and pro. they got several hotels in town. for our first night, they were planning to have workers during the night on the last floor (common thing in vietnam) so they told us and moved us to their sister hotel, 2 blocks away. same room, no extra cost, they paid for the cab... really friendly staff. no window in the room, but super comfy and nice, there even was a computer in the room to access the internet. awesome buffet for breakfast. they helped us to organize our tours, pick ups etc. a great place.