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Kellemes 6,5
1171 értékelés alapján

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Kellemes



1171 értékelés alapján
  • Szálláshely állapota/Tisztaság 6,3
  • Szolgáltatások 5,1
  • Elhelyezkedés: 7,6
  • Szoba komfortfokozata 6,7
  • Személyzet teljesítménye 6,5
  • Ár/érték arány 6,1
  • Étel/Étkezés 5,7

phang L. - Malajzia
Csoportos utazók
1 éjszakát töltött itt, ekkor: 2015. december
such a terrible hotel
the best thing is there is room available
The only thing i want to say is the hotel policy really unfair for one day trip customer. I went with my friends for holiday and we booked for one room. As my family wish to go for one day trip, so they follow me to go. At the guard house there, the guard said extra person need to charge RM10 per person to go in. So we paid for that. After i check in my room, my family wished to go n swim in swimming pool. But the hotel staff stopped them from entry, the reason is they are not the hotel guest. Then my brother-in-law and my mum asked them, what's for i paid for the entrance fee. Their answer is the RM10 per person is only for u to come in and have a walk around, all the facilities inside the resort you are not allowed to use. If u want to use, then u need to pay RM100. What's a such hotel policy that customer pay n come in just for a walk and cannot use your facilities. If we want to go to beach for a walk, we can choose public beach, we dont even need to pay any cent for it. We went for fun and wished our children to have a playful memory inside the swimming pool. But then the hotel staff's attitude are really make us disappointed. Ans some more a staff stopped my mum to use their toilet somemore. This really make us feel angry and speechless. If u dont allow people to use your facilities without rent your room, then you should mention it clearly before we pay for it, but not after we paid. I hope that the hotel can revise their policy to make sure every customer can have a good nemory in your resort, but not a mad memory. And please review your hotel staff's attitude. How can i paid for it but i even cannot use your toilet. Speechless!!!
Értékelés dátuma: 06 január 2016

MIN C. - Malajzia
Család fiatal gyerekekkel
2 éjszakát töltött itt, ekkor: 2016. január
Old, down, no maintenance!!
Maintenance really very very poor... Swimming pool water very dirty smelly... Even got moss inside kids swimming pool... Very dangerous. They even charge for my friends who come to visit me during my stay, the reason is, one room maximum 2 person, other then that have to charge for per day usage rate, which is RM10!! So rediculous.... My friends was not stay overnight with me, just come to visit me!! Premium car park lot RM50!! Extra bed RM90!! Only one car allowed per room, other then that RM10 per car per entry in normal parking lot!! Everything charge money... They don't think they have very poor maintenance and very poor service, and don't try to improve themselves first, but to charge everything from those who stay there... This is my second time have very bad experience with this resort... Last time was 1 year ago... and this time is getting worst...Never go back again!!
Értékelés dátuma: 04 január 2016

Sylvester J. - Malajzia
Család fiatal gyerekekkel
1 éjszakát töltött itt, ekkor: 2015. december
Not up to standard of 4 star rating
Big Pool, Nice view, Quiet
The staff are friendly and helpful but not up to the 4 star standard. The towels weren't ready by the time we checked in. Our room has the smell of spilt coffee. The 2 pools (for adult and kids) are big but not properly maintained.
Értékelés dátuma: 04 január 2016

Fu L. - Malajzia
Család fiatal gyerekekkel
1 éjszakát töltött itt, ekkor: 2015. december
Swimming pool poor maintain, water dirty & smelly
Staff quite friendly
Disappointing with the poor maintenance, not worth to go.
Értékelés dátuma: 04 január 2016

Kok L. - Malajzia
Párban utazók
1 éjszakát töltött itt, ekkor: 2015. december
Dirty
No comment
Értékelés dátuma: 04 január 2016

SIAK B. - Malajzia
Család idősebb gyerekekkel
1 éjszakát töltött itt, ekkor: 2015. december
Rundown, Children Fun Pool not opened and dirty.
Locality, quiet and comfort.
Értékelés dátuma: 03 január 2016

SYAFIQAH I. - Malajzia
Csoportos utazók
2 éjszakát töltött itt, ekkor: 2015. december
About Damai Puri Resort & Spa
very near from the beach. love the pool and there are a lot of parking
room condition not good. we could not even sleep. got so many insects in our room. my baby's skin became red effect of the insects. besides, the toilet also not really good. the resort should make another pipe in the toilet, use for wash filth.
Értékelés dátuma: 03 január 2016

Sreedaran C. - Malajzia
Párban utazók
2 éjszakát töltött itt, ekkor: 2015. december
Horrible Stay and service
Inexperienced staff.Made us change rooms halfway thru our holiday citing powrr outage but in the end there were no power outage.Toilets unclean and no towels when checked in.Spa was closed for 3 days but hoetl kept promoting without notifying guests its closed. Would not recommend this hotel to anyone. Its worth 2 stars and not 4 stars. The pool is dirty with sand as guests can wear any attire and swim in the pool. Overall, bad experience and never going to come back again.
Értékelés dátuma: 02 január 2016

zainal S. - Malajzia
Család fiatal gyerekekkel
1 éjszakát töltött itt, ekkor: 2015. december
Not like before
Beach,view,
Just ok
Értékelés dátuma: 02 január 2016

Micheal B. - Malajzia
Család idősebb gyerekekkel
2 éjszakát töltött itt, ekkor: 2015. december
Disappointed at the state of facilities but...
our room was right in front of the pool, the pool have a great view of the sea and the mountains, the beach was clean
The bad- no wifi, a little run down, maintenance was poor, under staff, the spa was pathetic, the lobby literally no lights on at night, our room Aircon was leaking the whole time, there were no bedroom slippers, not pleasant as the room was sticky The good - staff tried their best, weather was nice although raining most of the time (I'm not a sun on the beach guy :). Daughter had a fall, the first aid kit was beyond pathetic,
Értékelés dátuma: 01 január 2016