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Grand Swiss-Belhotel Medan

Jalan S. Parman 217, North Sumatra, Medan Városközpont, Medan, Indonézia 20752 (Térképet mutat)

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Környék: Medan Városközpont Szobák száma: 242
Ingyenes Wi Fi

Az ügyfelek legutóbbi értékelései

Jelölje ki az utazó típust

 

Kiváló

8,2

1928 értékelés alapján

Ár/érték arány
8,1
Elhelyezkedés:
8,6
Személyzet teljesítménye
8,3
Szálláshely állapota/Tisztaság
8,4
Szoba komfortfokozata
8,2
Étel/Étkezés
7,7
Összes értékelés (1928)
Rendezés:
Michael B. Üzleti utazó United States of America, 2014. augusztus 24.
Fine hotel, little character, overpriced services

Room cleanliness, room spaciousness, location
7,3
Hotel is fine, but has little character, and the charge for extra services is a bit ridiculous (scanning one page at the business center took around 10 minutes and cost 10,000 IDR).
Anne E. Csoportos utazó Malaysia, 2014. augusztus 22.
Luxury at a discount

Room size, ambience, service
10
From check in to check out it was an experience to savor and remember. The staff are friendly, helpful and extremely gracious. The Edge is an experience in itself and the food was amazing. If you don't do anything else in Medan, it's worth the time to just relax and indulge.
Tengku I. Egyéni utazó Malaysia, 2014. augusztus 20.
Classy Beautiful Central Located

Classy Beautiful Central Located
10
The best!
Hock B. Üzleti utazó Singapore, 2014. augusztus 15.
Excellent hotel in Medan

Location, friendly staff and the restaurant at top of the hotel
8
Excellent. The rooms was big and clean with amenities provided. The restaurant at the top of the hotel offers a panoramic view of the city. The food was excellent as well though it is a bit on the high side. But I guess it is money well spent, at least experience it for once. The staff are well verse in English, friendly and helpful. Overall, a good experience staying there. I will stay there again when I visit in a few months time.
Dedi R. Egyéni utazó Singapore, 2014. augusztus 14.
Great front line staff but terrible management.

Friendly staff, especially receptionist
5,3
Very dissapointed by the way they handle a feedback / complain. Hotel Manager offered a complimentary stay but its all talk with no proper follow up. Claimed that they sent me the complimentary stay through email but unable to show me the sent email as i didnt received any. For me its not about the free stay but its all back to honesty & integrity of the manager, management which clearly it doesnt show. What so good about this hotel is actually the staff working at the front line, receptionist, housekeeping, etc.
Meinard V. Egyéni utazó Philippines, 2014. augusztus 11.
Pleasant Stay

Ideal Location, Clean Rooms, Great Breakfast
9
Had my reservations as some had lukewarm reviews on this hotel. However, our stay was really pleasant. The proximity of this hotel to nearby malls is amazing. The rooms are clean and well maintained. If there was anything that needs improvement though, it would be the check-in process and the lighting in the room. Checking-in was a bit slow even you already have supporting documents and confirmation (and because probably of limited staff). The lighting in the room for me was also a bit too dark even when all the lights are turned on. Other than these things I think it's one of the nicest hotel to stay in Medan.
Chua H. Üzleti utazó Singapore, 2014. augusztus 8.
great location

convenient location, next to a huge mall, clean room
8,3
Hotel was located right next to a huge mall with lots of shop and food. Room was comfortable and clean as well. Definitely value for money.
Marini M. Üzleti utazó Malaysia, 2014. augusztus 8.
Value For Money

Nice Location and Luxurious Stay
10
Short Pleasant Stay for business. Location is good, very nearby to shopping malls. Staffs are very friendly. The rooms are big and comfortable, with very good view. Breakfast is nice and have a lot of variety. Overall, it's still a great value for money. Will come back for business
Celine V. Család fiatal gyerekekkel Malaysia, 2014. augusztus 7.
Worst Hotel we have ever stayed in Medan

1. Spacious Room 2. Free Wi-Fi 3. Next to Shopping Mall
4,7
Our stay at the Swiss Grand Belhotel was a very bad experience for us three. The Car park and the lifts were very stuffy and smelly. Some of the carpark staff were very rude and only asked for money if you ever summon them; they are reluctant to actually help you. The staff at the lobby were very unreasonable and would charge you 30,000 - 40,000Rp even if you stop at the lobby just for 2 mins, with the driver still in the car. They claim that it's just for VVIPs. The Room was spacious and comfortable but the bathroom was a big problem. The drainage systems in the shower and sink weren't functioning properly. If one person takes a short 5 minute shower, it would overflow out onto the floor and would take about and hour to drain out. With the sink, if you brush your teeth, it would be a matter of minutes before the water goes down. Finally, I comment on the location; The hotel was in the city centre but it was not convenient because if you wanted to drive in, you'd have to make a big round before reaching the hotel.
Erik T. Párban utazó Indonesia, 2014. augusztus 6.
OK

OK
8
OK

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