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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, KLCC, Kuala Lumpur, Malajzia 50200 (Térképet mutat)

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Hotel Istana Kuala Lumpur City Center Kuala Lumpur - A szálloda kívülről Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Szórakozási lehetőségek Hotel Istana Kuala Lumpur City Center Kuala Lumpur - A szálloda kívülről Hotel Istana Kuala Lumpur City Center Kuala Lumpur - A szálloda belülről Hotel Istana Kuala Lumpur City Center Kuala Lumpur - A szálloda belülről Hotel Istana Kuala Lumpur City Center Kuala Lumpur - A szálloda belülről Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Vendégszoba Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Vendégszoba Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Büfé Hotel Istana Kuala Lumpur City Center Kuala Lumpur - A szálloda belülről Hotel Istana Kuala Lumpur City Center Kuala Lumpur - A szálloda belülről Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Spa
Környék: KLCC Szobák száma: 505
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Nagyon jó

8,0

3796 értékelés alapján

Ár/érték arány
7,9
Elhelyezkedés:
8,8
Személyzet teljesítménye
7,9
Szálláshely állapota/Tisztaság
7,9
Szoba komfortfokozata
8,0
Étel/Étkezés
7,7
Összes értékelés (3796)
Rendezés:
Caroline C. Család fiatal gyerekekkel Malaysia, 2014. szeptember 27.
cozy stay

comfortable room, friendly service & good food
9,3
The stay was good, my baby enjoyed it too. The room is very cosy, we all had a good sleep. Especially love the spacious toilet & bath. Location is perfect, easy access to shopping complexes and local street food. breakfast by hotel was great, simply delicious. And we are constantly greeted by the friendly staffs. They are very proactive with their service but need to improve in their command of English. We all had a good time.
Stanley L. Párban utazó Canada, 2014. szeptember 22.
Good location, smiling staff

friendly staff, good location, big rooms
7
I enjoyed my stay here. I knew the history of this property since I passed this place regularly before this note was built there. The staff is very friendly and helpful. But parts of this hotel is getting older, and the wear and tear is kids showing. Leaky showers that needed to be fixed. Ex-picture holes need to be well plugged and hidden. I do recommend this hotel to other travellers.
Mohamed J. Üzleti utazó Singapore, 2014. szeptember 21.
satisfied

location,cosy and nice facilities
7
There was obvious pink colour stained on my bedsheet
Nur A. Család fiatal gyerekekkel Singapore, 2014. szeptember 20.
Awsome

Efficient customer service.
10
Hotel Istana is like my Second Home
Zenty N. Párban utazó Malaysia, 2014. szeptember 18.
rating

the view
9
Good
Syamsul A. Párban utazó Malaysia, 2014. szeptember 14.
Old and Mouldy

Location, friendly staff
6,7
The rooms are overpriced for an interior which has seen an era long gone. Doubt any of the rooms within the hotel are refurbished with a new interior. The only thing which will be considered as new are the moulds growing within the carpet as well as the bathroom. On a good note, the hotel staff are ever friendly to all the guests needs.
Mohd N. Üzleti utazó Malaysia, 2014. szeptember 12.
Great hotel with excellent service!

Location, food & excellent service
10
Love everything about this hotel. From location, food and excellent service rendered by their dedicated staff. The WIFI is super fast which is great for business travelers like myself. The only thing I could suggest is to have CNN news channel (apart from BBC news).
Siew W. Üzleti utazó Singapore, 2014. szeptember 12.
Good but not great.

Location and that is all I can think of.
6,7
It was my first time trying this hotel. As I frequent KL, I do have preferred hotel. If you check my reviews, it is not too difficult to tell which is the hotel I frequently stay. I chosed Isatana Hotel due to its location and it does look grand from the outside. Checking in: Counter staff are friendly and looks efficient. Was directed to sit and wait at the sofa area. I requested smoking room and 2 key cards. Results, I was given non-smoking room. Key cards were alright. I only realised that its a non-smoking room when I asked for an ashtray. Went down again to check but was told that there wasn't any smoking room available. In room: Toiletries were incomplete. For instant, there was no toothbrush, shaver..... Bathroom was equipped with hair dryer. Very dated layout but this also means lots of space. TV was still those bulky box type. Breakfast: A good spread. Very friendly for friends from the middle east too. Finally, the staffs in the lobby were very attentive. I was in the cafe after checked in, but the waiter and waitress weren't very attentive. Lifts need no key card access. Wifi was fast and nice. I checked out n the next day. Comparing with other hotel in KL or other destinations, you may wonder why 4 staffs at the counter serving 3 customers and they are still quite slow..... Well, it could be the system, not the staffs. On the 2nd day, when I was asking for a taxi to KLCC, the staff again were not very attentive. Don't get me wrong, when I approached them and asked them for taxi, they got that settled for me. But it will be better if they can SMILE. Will I return? I guess I will check out other hotels around the same area.
Teo Y. Család fiatal gyerekekkel Singapore, 2014. szeptember 11.
Great stay

Huge rooms. Great food. Friendly staff
8
Location is great. Staff very helpful , buffet breakfast has lots of varieties n its tasty too. I did not believe that greenish water in bath tub was cause by light reflection until housekeeping staff use a glass to scoop up the water n its really white!!
Cheung W. Üzleti utazó Malaysia, 2014. szeptember 11.
Easy and convenience

Convenience, Staff and Shopping
8
Right in the city center and easy for the transportation to any where you like

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