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Novotel Surabaya Hotel

Jl. Ngagel 173-175, Surabaya városközpont, Surabaya, Indonézia 60246 (Térképet mutat)

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Kerület: Surabaya városközpont Szobák száma: 209
Ingyenes Wi Fi

Az ügyfelek legutóbbi értékelései

Jelölje ki az utazó típust

 

7,4

1267 értékelés alapján

Ár/érték arány
7,5
Elhelyezkedés:
7,2
Személyzet teljesítménye
7,5
Szálláshely állapota/Tisztaság
7,5
Szoba komfortfokozata
7,7
Étel/Étkezés
7,2
Összes értékelés (1267)
Rendezés:
Juanita T. Család idősebb gyerekekkel Indonesia, 2015. január 25.
Nice renovated room

buffet, garden, bathroom
8
It was a pleasant stay. I booked few rooms for family wedding and they arrange the room nearby. nice transparent bathroom.
Juanita T. Család idősebb gyerekekkel Indonesia, 2015. január 25.
resort hotel in the middle of city

garden view, bathroom, pool
7,7
It was a pleasant stay at novotel. Service is very good.
Am. F. Család fiatal gyerekekkel Indonesia, 2014. december 30.
Not Bad

Good pool, park amd facility
6
Not too god, but not bad, i booked room family suite with 2 rooms, unfortunately, below my expectation, Hotel gave an apartment unit to me. with 2 level, 1 room at downstairs, and 1 room upstairs, it was a problem for me, whih i expect side to side room, cos i was traveling with young kids (all under 6 years). The room also lack off support facilities such as fork, spoon, plate ,etc. It's hard to find some place for dine from hotel location.
Niyi A. Párban utazó Australia, 2014. december 27.
Nice dinner music, but infrastructure is ageing

Customer service and music
7,7
It was a fairly comfortable stay. My hotel room was in the basement, which was pSt many leaking structures. The hotel is tired and needs a substantial renovation. Dinner was good, especially the mushroom soup and accompanying live music
Ilham S. Család fiatal gyerekekkel Indonesia, 2014. december 27.
Great Location, Beautiful Design but Disorganized

It has very good location, beautiful architecture and superb room conditions & layouts
7,7
It is a pleasant hotel, great facilities but I felt the staffs were a bit disorganized. It was perhaps because the hotel was packed with guests. The breakfast buffet was a nightmare. Lack of authority from the hotel management to take charge on the incoming and outgoing guests. The results: lack of tablewares, not enough glasses, staffs were always unavailable and looked very occupied. Maybe the hotel management needs to add more resources on this department.
Diarna R. Család fiatal gyerekekkel Indonesia, 2014. december 25.
Nice & wonderful hotel

Great swimmingnpool, nice garden and clean
7
It's very nice hotel, but with very expensive rate, because it excludes the breakfast.
Andar S. Üzleti utazó Indonesia, 2014. december 25.
Best Possible Hotel Nearby Airport dan City

Room, Location, Comfort
8,7
Hajjah S. Család fiatal gyerekekkel Singapore, 2014. december 19.
Nice Hotel

Nice Hotel, Great swimming Pool, Widespread of Food
8
The Hotel is nice. Booked 2 rooms and request for connecting room however was told that there's no connecting room. They gave 2 rooms however was far from each other. Swimming Pool was great. The food has a wide range. The dinner buffet was awesome especially from Wed to Fri as they have a BBQ dinner. Overall enjoyed staying the room.
Farzilah R. Csoportos utazó Malaysia, 2014. december 14.
Value for money

Velue for money, clean and great location
7,7
we stay only 1 night at this hotel. Its a clean hotel with a great view of swimming pool. Food a nice and value for money. Room are big with king size bed. Sexy toilet and super clean. Unfortunately the service in this hotel was super slow. I have called restaurant for a cutter to cut fruit no one answer my call. so on the next day I have called again for a same request, this time there is an answer but its take almost 25 minute for the staff to come to my room. Novotel really need to improve their 4 star service.
Yvette C. Család fiatal gyerekekkel Australia, 2014. december 11.
Don't order cocktails ! They can't make them

Pool / bedroom / taxi availability
7,7

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Utolsó szobák – siessen!

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