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Vissza - hotelinfó

2015
Fantasztikus 8,5
5909 értékelés alapján

Legfrissebb értékelések

Utazótípus szerinti szűrés:
Fantasztikus



5909 értékelés alapján
  • Szálláshely állapota/Tisztaság 8,7
  • Szolgáltatások 8,0
  • Elhelyezkedés: 9,0
  • Szoba komfortfokozata 8,5
  • Személyzet teljesítménye 8,6
  • Ár/érték arány 8,5
  • Étel/Étkezés 7,6

Michael H.
Kanada
23 április 2015
Not worth the $$. A/C dead. Censored Net.
Location, Appearance, Staff
(+) Ambience is exceptional; place has the look and feel of a 5 star hotel. Very impressive. Front desk staff, cleaning staff, door guards very courteous. They use a flashlight to check your cab, make sure you didn't forget anything - sharp. (-) My room had ants in it, A/C didn't work properly, no umbrella on balcony, no shade. 'Maintenance' was in 3 times to fix the A/C and didn't fix it, every time they just changed the filters and told me not to use my balcony. They had no temp gauge or tools? Really? Also ver Rude. Post complaint #4 they offered to "downgrade" me to a cheaper room, not as nice, but the A/C worked. However there was no refund of the price difference - not even credit in the restaurant. Very bad customer service. (-) This hotel Nickel and Dimes you for EVERYTHING. Gets very annoying, very quickly. $7 (250 peso) for 1500 bottle of water in room $8 for bacon/eggs. $6 for a glass of orange juice. $17 for Philly Sandwich. A breakfast for 2 can easily run almost $70 if you are not very careful about what you order. Then they add a 10% service charge to everything. Also charged me 70 peso for me to look up a phone number on their computer. 15 peso to make a phone call. Got very annoying, very quickly. Especially when they refused to fix my A/C unit. (-) They filter your WIFI access for 'immoral content'. I've never stayed at a hotel that did that before. And their filter is EXTREMELY SENSITIVE. I couldn't get on Reddit, Medscape Medical News, or even the University of Manitoba "Online Portal for Advanced Learning". Anything to do with obs/gyne, anatomy/physiology, or with a swear word in it = immoral. Very annoying from a 'high end hotel'. The 2nd most expensive hotel in Cebu. For such a pricey hotel they really fall really flat in a lot of areas. Some things they did really well - many things a lot of cheaper hotels do a lot better. OVERALL - I WOULD NOT RECOMMEND. YOU CAN DO MUCH BETTER FOR YOUR MONEY

Mauricio U.
Fülöp-szigetek
23 április 2015
Great location
Location, buffet, staff service
The place is conveniently located with safe parking area. Although the room is not that big, the comfort was ensured.

BONG L.
Dél-Korea
22 április 2015
good quality of service
i like the food that i ate in hotel. and clean room, swimming pool
Good

Edmond L.
Malajzia
21 április 2015
Value For Money
Good value. Great location. Helpful staff

Therese Y.
Fülöp-szigetek
20 április 2015
No early check-in!
Location, value for money & room comfort
I requested for an early check-in, high floors through agoda's special request but sad to say when i arrived at the hotel they informed me that their standard check in is 3pm. I also have to pay an extra charge if i will check-in early. When i check-in around 12noon it took me about 15 minutes to wait in line due to many guests & few check in counters. The room was nice & the hotel is located near ayala mall. Another disappointment I encountered in this hotel is that their hotel key card wasn't working properly. My husband had to went down to the reception area twice.

Robert Y.
Kanada
20 április 2015
The best Hotel in Cebu for the money and convenien
location.....value. .....staff
Amazing

Graeme L.
Ausztrália
19 április 2015
Very Enjoyable Stay
The Staff, The Presentation, and Good Food
Very Enjoyable

David F.
Egyesült Királyság
19 április 2015
Drainage Issue
Smell in the room was unbearable. Hotel is located near to various malls. Breakfast was very poor. There is clearly a drainage problem in the hotel. The smell in our room was unbearable. When we complained they moved us straight away which suggests they already new about the issue. Unbelievable.

Adam T.
Egyesült Királyság
18 április 2015
Simple Hotel at a competitive price
Price, room sizes and location
Quest hotel was new to us and looked OK on the website. We found it to be clean and tidy, but fairly basic. There is a swimming pool but it is quite small and can get fairly crowded. the food was fairly standard hotel buffet type offerings, but plant of other restaurants in walking distance. If you want to sit at a bar and relax, this isn't the place, because the main bar is smack in the middle of the restaurant with no long area making you feel quite out of place. Overall not bad, and you get what you pay for, and for this hotel it wasn't very much.

Divinagracia T.
Fülöp-szigetek
18 április 2015
great stay
value for money great for little kids pool was really nice and shallow. near ayala center 5 min walk
excellent