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Huyen Chau Hotel

28 Yen Phu, Ba Dinh, Tay Ho District - West Lake / Nghi Tam, Hanoi, Vietnam (Show on map)

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Area: Tay Ho District - West Lake / Nghi Tam Number of Rooms: 25
Free Wi-Fi

Recent customer reviews

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Pleasant

6.6

based on
6 reviews

Value for Money
7.3
Location
6.3
Staff Performance
7.3
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.0
Food/Dining
4.3
All reviews (6)
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James D. Families with young children New Zealand, October 13, 2013
Splended stay

clean, friendly, helpful
7.7
Our family picked up a good deal off of Agoda and enjoyed our 5 days here at Huyen Chau. The staff were friendly and helpful the room was clean and cleaned daily. The only thing that would need a little work was the breakfast menu which was quite greasy. Otherwise it was a fantastic hotel, recommends it!
Sarah D. Solo travelers United Kingdom, July 29, 2013
terrible hotel with horrific service

nothing at all was good about it!
2
this was the worse place i have ever stayed in vietnam! the staff were incredibly unfriendly and unhelpful. i explained that on one of the nights a friend would be staying with me and they said this was ok but when we got to the hotel that night they started hassling us and shouting demanding he paid extra money with him the rooms stunk of cigarette smoke and were not clean. do not stay here!!!
William C. Business travelers Australia, June 13, 2013
Staff bent over backwards to help me.

View from the 5th floor. Carpet on the floor between lifts and room doors means you're not disturbed by other guests moving around. Staff took me to my meetings near by on their motorbike.
7.3
It was the second time I've stayed here and the service was excellent. As well as being given a lift to my meetings, the staff fixed my balcony door promptly and kept the kitchen open a bit longer for my first breakfast. The view from the rear rooms looking over West Lake and Truc Bach Lake is great for such an inexpensive hotel.
William C. Business travelers Australia, May 15, 2013
Lakes and restaurants just around the corner.

Access to the airport, view from the breakfast room and proximity to local restaurants on Truc Bach Lake.
7.7
The bed was a little too firm for me, but the rest of the stay was very comfortable. The staff were very helpful. It only took 35 minutes to get to the airport and 15 minutes into the Old Quarter.
Klaus B. Solo travelers Germany, October 26, 2013
Kann ich nur weiter empfehlen

Sauber, Freundlich und schnelles Internet
7.3
Mein Aufenthalt in Huyen Chau Hotel war sehr angenehm. Das Personal war sehr freundlich und hilfsbereit. Jeden Morgen wurde mein Zimmer komplett gereinigt. Ich würde das Hotel bei meinen nexten besuch in Hanoi wieder buchen.
Long N. Families with older children Vietnam, October 8, 2013
Khách sạn gần khu Hồ Tây Giá tốt

Giá Tốt. Vị Trí Thuận Tiện. Nhân Viên Nhiệt Tình
7.3
khách sạn gần khu vực Hồ Tây nhìn ra con dường gốm sứ, nằm ngay cạnh đường Thanh Niên. Giá cả rẻ so với tiện nghi và vị trí của khách sạn. Phòng rộng rãi tương ứng với tiêu chuẩn 3 sao. Tiện nghi trong phòng và các dịch vụ đi kèm (trà,cà phê, nước suối, bình đun nước nóng,... tốt), phòng trang trí đẹp có phong cách. Nhân viên rất thân thiện và nhiệt tình. - Nhược điểm: thang máy nhỏ, thực đơn ăn sáng hơi sơ sài.
 

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