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Excellent 8.9
Based on 231 reviews

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About Hyatt Capital Gate Abu Dhabi Hotel

Description

Well-placed in the famous Capital Gate building, Hyatt Capital Gate Abu Dhabi Hotel provides a most conducive spot for you to take a break from your busy days. With its convenient location in the embassy and government district, the hotel offers easy access to the city's must-see destinations. It is only 20 km from the airport and only a 30-minute drive to Yas Marina Circuit and the Ferrari World. In the guestroom, guests can enjoy panoramic views of the city and thoughtful amenities such as a flat screen TV and an MP3 docking station. Recreational facilities available at the hotel include an outdoor pool, The Rayana Spa, a fitness center, and a whirlpool. To experience the delicate taste, guests can choose from 3 restaurants which offer the authentic taste of Eastern Mediterranean and international cuisine. Whatever your purpose of visit, Hyatt Capital Gate Abu Dhabi Hotel is an excellent choice for your stay.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • spa
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • outdoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • library
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • printer
  • photocopying
  • fax machine
  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Filipino
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Nepali
  • Spanish
  • Tamil
  • Ukrainian
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 150 AED
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 10.0 km
Distance to Airport: 20.0 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 16
Number of Restaurants: 3
Number of Rooms : 189
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.5
  • Facilities 8.6
  • Location 8.3
  • Room Comfort/Standard 9.3
  • Staff Performance 9.1
  • Value for Money 8.9
  • Food/Dining 8.2

7.6 Jung P.
South Korea
June 23, 2016
good to be stay for 1night
so luxurious

10 Donavan R.
Canada
June 19, 2016
Excellent 5 star in the city centre
Wonderful spa, beautifully designed and amazing friendly staff.

8.4 Jona D.
Philippines
June 18, 2016
It was nice...
Customer service phone operator, are very annoying, they are not friendly when you will ask for services/order.. Excellent facilities, bed as well, Breakfast, the food was over cooked.. And tasted old stock.. Overall experience is really ok.

9.2 Obadah S.
Jordan
June 08, 2016
We loved the stay, and staff very friendly
We loved every thing, the staff very welcoming, friendly and helpful. The room size & design was very stylish and comfortable. the view was amazing and location was very easy to access. This is so far one of my favorite hotels. The swimming pool was ok, not large enough and I hope to see a shaded car parking

6.8 rachel S.
Philippines
June 06, 2016
Hotel is nice but the service needs improvement
First time for me to experience that a 5 star hotel will not provide all the necessary toiletries but we have to request and its a hassle in our part coz we dont have time to check upon arrival whats inside the bathroom... and the front desk staff work sooo so slow that when we arrived we were only 4 customers while the other 3 were being entertained and only me being on que but my turn did not come until a bunch of customers are on que like we reached more than 10 waiting... the front desk staff offered us a higher accommodation and saying that we have to pay for the difference, so whats her point then? We already knew long time that such type of accommodation exist and we already booked and paid our room if we want another type then long time we chose that so i find it nonsense that she offered that to us.. the hotel per se is nice and elegant but only the service is not fit for a 5 star hotel

9.6 sangyoung L.
South Korea
June 02, 2016
so nice hotel
every thing is nice

9.2 Christopher R.
United Kingdom
May 15, 2016
Fantastic as always
We used to live in Abu Dhabi and stay here for a treat. Now when we visit it is the only hotel we stay in. Staff are excellent. Normal size rooms are fine but anything a little bigger is excellent. Due to the design views are always great with floor to ceiling windows in every room and the rooms start on the 20th floor. Spa and pool is also good. Room service is very good value, it is probably cheaper to have breakfast a la carte in your room as tea coffee available rather than a buffet downstairs. A great hotel.

9.6 Wayne P.
United Kingdom
May 14, 2016
Great hotel
From the moment you walk in this hotel is class. Staff can not do enough and are really friendly and happy. Pool is fab with a great view and an excellent gym and top spa. All in all great stay would definatly go back.

9.2 Bachar B.
Lebanon
April 28, 2016
Great hotel with nice view
Perfect for attending conferences in ADNEC

8.4 Najla A.
United Arab Emirates
April 08, 2016
Good hotel
location is good room is spacious and clean staff are helpful


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