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Hyatt Regency Grand Cypress Resort

One Grand Cypress Boulevard, Disney Downtown Lake Buena Vista, Orlando (FL), United States 32836

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Features of Hyatt Regency Grand Cypress Resort


Hotel Facilities

  • 24-hour front desk
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • bicycle rental
  • business center
  • car hire
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • pets allowed
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service

Sports and Recreation

  • fishing
  • fitness center
  • garden
  • hot tub
  • indoor pool
  • massage
  • outdoor pool
  • sauna
  • tennis courts
  • water sports (non-motorized)

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • English
  • Spanish

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Resort description
Right on the lake with a pristine pool area and spacious hotel grounds, Hyatt Regency Grand Cypress Resort offers an...see more Right on the lake with a pristine pool area and spacious hotel grounds, Hyatt Regency Grand Cypress Resort offers an impeccable reputation of class and modernity. Whether you're traveling here on business or leisure or bringing the kids along, this hotel offers a breathtaking outdoor environment, gorgeous rooms with a variety of design options and color schemes, brilliant dining opportunities, and Hyatt's signature business amenities. Visit the Chef's Table for a romantic atmosphere and fine dining, or head over to the lounge for atrium views and fresh drinks - whatever you decide, you're not lacking in evening options. Take in the immaculate atmospheres and fine views from the lounge areas or head up to your room and witness the Magic Kingdom's fireworks from the balcony. Whether you take the shuttle into Disney or you spend your day cycling and putting or lounging around in the Jacuzzi's, Hyatt Regency Grand Cypress Resort is a full vacation retreat.
Resort policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (20)

Business travelers (1)

Couples (6)

Solo travelers (3)

Families with young children (4)

Families with older children (5)

Groups (1)

Excellent
8.9
Value for Money
8.7
Location
9.5
Staff Performance
9.2
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
8.9
All reviews (20)
Sort by:
Wei C. Families with older children
China, December 26, 2015
Wonderful Experience

1. Free shuttle to Disney world is convenient & Town car is comfortable, 2. Staffs are all friendly; 3. Lots of activities
9.3
My family had our Christmas holiday in Orlando. Choosing Hyatt Regency Grand Cypress Resort is the great choice.
ROY R. Families with older children
Philippines, December 27, 2015
Great

Staff, Cleanliness and Amenities
9.3
We enjoyed much of your service and accomodation with your great staff...
yifan Z. Groups
China, November 30, 2015
Great experience

Pool, lake and garden
9.3
Ben L. Solo travelers
Australia, November 05, 2015
Just amazing - a needy solo traveller

The concierge Hi, was mind blowingly amazing. Sorted my whole vaction practically. Location is smack bang between Universal and Disney with free shuttles (worth its weight in gold). Polite staff
9.7
I can be very judgemental, i also stayed at the Rosen Centre, this pooped all over it! Staff, location, food, bar, services, all amazing. Very happy i picked this hotel over others, even if it cost a few dollars more. Ignore bad reviews, all staff i encountered went above and beyond. Well done guys
Carolina D. Families with young children
United States of America, October 09, 2015
Would never go back

The view, location, and amenities
3.3
Terrible. I don't mind paying for good services, but it was a horrible experience to pay for this hotel that offers very poor customer service, surprises you with charges that were not disclaimed on the reservation (first time this ever happens to me) and to top it off with the overpriced rates be prepared to not even get a complimentary continental breakfast, over $20 per person each breakfast. The parking lot is extremely far away from the rooms. I won't be going back again.
Irene E. Couples
United States of America, September 15, 2015
would definitely return...

pool staff landscaping
10
Awesome.. Would recommend this hotel to other people
ADIL T. Families with young children
United States of America, August 23, 2015
good for family

swiming pool open 24 hours. free shuttel to parks.late check out free
7.3
Jonah E. Families with young children
United States of America, August 24, 2015
Great vacation

the nature sorrounding the hotel, amenities, staff
9
Awesome!
Dennis P. Families with older children
United States of America, August 16, 2015
Can't go wrong with Hyatt.

The pool is amazing. It's gigantic & deep yet has sections that separate areas of it. Waterfalls, grotto, open 24 hrs with no lifeguards watching you every minute. The hotel & grounds are gorgeous
8
Had a few problems.... got here and only 1 night reservation instead of two even though we had called to straighten out an issue with booking. They were more than just sorry & the 4 of us got free buffet breakfast at Hemmingways and a late checkout. The room was pretty tiny for 4 of us. It came with a queen bed and a full. I thought that kind of strange. Although beautiful the bathroom is it has major functional issues. The glass shower only covers the 1st half of the tub & the door opens out so when you turn on the shower the floor gets wet. THE ODDEST BATHROOM DOOR I have ever seen and I have been a locksmith for 42 years now. It's a slider.....ok ......it has opaque glass on it??? And get this..... THERE IS NO LOCK ON IT and never had one. Sooooooo we had to really concentrate on not opening the door on each other and when someone was changing or showering we averted our eyes from that part or the room. Not only that but there were warning signs on the door "caution when opening" orsomething like that because if someone is looking into their luggage in the designated luggage space and someone slides the bathroom door it slams into their head. Happened twice to me. We also had a key issue but that's no big deal....... happens all the time. Staff was friendly, the grounds are just magnificent. Oh wait.....1 more thing. When you order food poolside it arrives from the kitchen which is inside the hotel quite a distance. I mean it's like 2 blocks away. I asked for a little more onion from my burger and I'm watching him walk and walk and climb stairs. It took about 9 minutes to get onions.The waiter was very good though. Since I was a locksmith in a casino hotel for 20 years I feel qualified to make some....... Suggestions: Put a grill out at the beach. $105 for 4 bugers and 4 drinks, 2 with alcohol.......the bar can afford it. Do something with those bathrooms. I am sure that they've had issues if not lawsuits. Finally.....well you can't make the room big
Yat W. Families with older children
Hong Kong, August 07, 2015
Very good hotel for holiday

Facilities, environment and staff
9.7

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