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Hyatt Regency Hakone Resort & Spa

1320,Gora,Ashigara-Shimo-Gun, Gora / Sengokuhara, Hakone, Japan 250-0408 (Show on map)

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"one of the staff helped me to book baseball game ticket...."

  • Chong, Malaysia
  • July 2, 2015
  • Area: Gora / Sengokuhara
  • Rooms : 80
  • Free Wi-Fi

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Room Types
Twin Half Board-Pre-order required
Twin (Breakfast Included)
Twin Room
Twin With Tatami
Twin With Tatami For 4 Persons
Twin with Tatami Half Board-Pre-order required
Twin withTatami for 4 Half Board-Pre-order required
Twin With Tatami Room
Twin With Tatami Room-For 4 Persons
Twin With Tatami Room
Twin With Tatami Room-For 4 Persons
Twin With Tatami Room (Breakfast Included)
Twin With Tatami Room-For 4 Persons(Breakfast Included)
Deluxe Twin
Deluxe Twin
Deluxe Twin Half Board-Pre-order required
Deluxe Twin Room
Deluxe Twin (Breakfast Included)
Executive Suite (Breakfast Included)
Executive Suite Room
Executive Suite Half Board-Pre-order required
Executive Suite
Executive Suite


When would you like to stay at this hotel?

Features of Hyatt Regency Hakone Resort & Spa

24-hour front desk


car park

coffee shop


currency exchange


facilities for disabled guests

laundry service

meeting facilities



room service

safety deposit boxes


smoking area

Sports and Recreation


hot spring bath




free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken




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Sale ends soon!

Hyatt Regency Hakone Resort & Spa is an onsen resort located in Gora in the central region of Honshu, an area famous for museums, onsens, and the renowned views of Mount Fuji. The resort is easily accessible from major cities in Japan at just one and a half hours' drive west of Tokyo or a two and a half hour bullet train journey east of Osaka. The resort offers a total of 79 spacious Japanese-styled and Western-styled guestrooms and suites, all of which have a private sun terrace or balcony. Experience rich Japanese culture provided by the resort such as tatami mat flooring in some guestrooms, an onsen, and a yukata. Hyatt Regency Hakone Resort & Spa's dining room serves a combination of French and Japanese cuisines and offers an outdoor terrace and a sushi counter. Relax at the living room lounge with a fireplace. The modern and quiet bar offers the finest selection of beverages and quality cigars. Hyatt Regency Hakone Resort & Spa is your one-stop destination for quality hotel accommodations in Hakone. Hyatt Regency Hakone Resort & Spa is an onsen resort located in Gora in the central region of Honshu, an area famous for ... see more
French or sushi dinner is available for guests booking Half Board rooms. Dinner is served at 05:00 PM, 05:30 PM, 08:00 PM and 08:30 PM. Guests are requested to inform the hotel of their preference.

Children and extra beds:
Infant 0-5 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s)
Must use an extra bed

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
03:00 PM

Check-Out Until
12:00 AM

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Year Hotel Built

Year Hotel Last Renovated

Recent customer comments

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from 61 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (61)
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Laura D. Couples Italy, August 14, 2015
Fabulous hotel but a bit far from everything

Onsen guest room shuttle
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Chong J. Families with young children Malaysia, July 2, 2015
Not up to 5 star standard

one of the staff helped me to book baseball game ticket.
The staff didn't really understand English that well. But problem was they didn't ask but just assumed what we said. A misunderstanding happened during our ordering of food. During dinner time they told us they were too busy and we ended up had to eat at the lounge with dim light.
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Jane C. Couples Australia, June 15, 2015
Worth the trek.

Fabulous design and decor. Room size and design. The beauty of the surrounding area.
It was a bit of a trek up the mountain to get there, but well worth the trip. The hotel is stunningly designed and decorated. The rooms are huge and well equipped. All staff we encountered were friendly and helpful. The breakfast buffet was excellent, although quite busy being a weekend. We thoroughly enjoyed being spoilt in this beautiful setting after the bustle of Tokyo.
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Melanie R. Families with young children Australia, May 20, 2015
Excellent hotel across the board

Size of rooms, relaxing place, locatio
A relaxing and luxurious hotel with wonderful service.
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So H. Solo travelers Hong Kong, May 2, 2015
comfort and clean

comfort, friendly staff and clean
A very pleasant one
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Kanako O. Couples Japan, March 15, 2015
40 years old memorial stay

It's Hyatt but it's cozy and boutique. Service was very good. Spacious bath room area with a tub.
It was very nice relaxing stay overall. Great things are their well trained customer service, good bread at breakfast buffet. And shuttle bus service to Gora and cable car station was quick and convenient. Sad points was the birthday cake. It's my 40 years birthday and what I asked was a simple cheesecake but it tasted bad. Also the gentleman who delivered it to my room had aweful singing voice. Depressing. And they charged me more than 4,000 yen for it.
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Yiu M. Solo travelers Hong Kong, March 14, 2015
very good

room lobby dinner
good good
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Idan B. Families with young children Israel, March 10, 2015
Nice hotel in a good location

Nice big rooms, view, modern and clean
Very nice hotel not far from train station which also offer free pick up from Gora Station. Good size of rooms with nice view, Onsen for male and female in the hotel. We like the complimentary drinks hotel offer every day between 4-7pm.
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Yves M. Couples Switzerland, March 10, 2015
This customer has only rated this hotel and has not submitted any comments.
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Emily T. Couples United States of America, February 1, 2015
Amazing experience

The staff, the room, the food
It was a gorgeous stay. The entire staff was very attentive to our needs, and addressed us in English everywhere we went. That was a surprise as we are used to being greeted in japanese, or having to wait just a minute to find an English speaking staff member. It was so nice, and we really appreciated that. The happy hour was beautiful, and again the staff went above and beyond. They moved us close to the fire as soon as there was a seat available. Everything about this hotel was gorgeous, and nothing disappointed. I'll definitely stay again!
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< Previous page 1 - 10 of 61 reviews Next page >

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What's nearby? / Directions

The hotel is a 45-minute drive from JR Odawara Train Station, and offers free shuttles from the station at 12:15, 13:15 and 14:15 (shuttles from the hotel leave at 11:30 and 12:15). Seats on the shuttle must be reserved at least 1 hour in advance. Ashino Lake and Owakudani volcanic valley are both a 30-minute drive away, and the Hyatt provides free parking.

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Hotel Area: Kowakudani / Miyanoshita

Customers like this resort for:
Nearest transport:
  • Nakagora Train Station (0.3 Km / 4 min walk)
Area recommended for:
  • family fun
  • nature
  • romance
Customer comments:
  • "Helpful staff" , "Nice view" , "Spacious rooms"
Top attractions in the area:
  • Hakone Museum of Art (0.5 Km / 6 min walk)
  • Hakone Kowakien Yunessun (1.3 Km / 16 min walk)
  • The Hakone Open-Air Museum (1.4 Km / 17 min walk)
  • Pola Museum of Art (1.7 Km / 21 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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