arrow-up-icon Earn points on your loyalty program!

Up to 30% off with Agoda Insider Deals!

About Hyatt Regency Hakone Resort & Spa


Hyatt Regency Hakone Resort & Spa is an onsen resort located in Gora in the central region of Honshu, an area famous for museums, onsens, and the renowned views of Mount Fuji. The resort is easily accessible from major cities in Japan at just one and a half hours' drive west of Tokyo or a two and a half hour bullet train journey east of Osaka. The resort offers a total of 79 spacious Japanese-styled and Western-styled guestrooms and suites, all of which have a private sun terrace or balcony. Experience rich Japanese culture provided by the resort such as tatami mat flooring in some guestrooms, an onsen, and a yukata. Hyatt Regency Hakone Resort & Spa's dining room serves a combination of French and Japanese cuisines and offers an outdoor terrace and a sushi counter. Relax at the living room lounge with a fireplace. The modern and quiet bar offers the finest selection of beverages and quality cigars. Hyatt Regency Hakone Resort & Spa is your one-stop destination for quality hotel accommodations in Hakone.
Show more Show less


Hotel Facilities

  • 24-hour front desk
  • bar
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • smoking area

Sports and Recreation

  • garden
  • hot spring bath
  • massage
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Japanese
Show more Show less


Western-styled cuisine is available for guests booking Half Board rooms. Also, guests can choose Sushi dinner for an additional fee of 1,130JPY/person and pay directly at the hotel.

Dinner is served at 05:00 PM, 05:30 PM, 08:00 PM, and 08:30 PM. Guests are requested to inform the hotel of their preference in advance.

Various parts of the property will be undergoing renovation from May 9, 2016 to July 21, 2016.

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 AM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 2
Number of Rooms : 80
Room Voltage: 100
Year Hotel Built: 2005
Year Hotel Last Renovated: 2006
Show more Show less

Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 9.3
  • Facilities 7.6
  • Location 8.1
  • Room Comfort/Standard 9.2
  • Staff Performance 9.1
  • Value for Money 7.8
  • Food/Dining 8.2

10 Alexander T.
United States of America
May 15, 2016

8.4 Shlomo T.
April 29, 2016
So beautiful hotel, huge rooms and great place.
The rooms are HUGE and beautiful !! Very comfortable hotel, great location and great atmosphere. I think the places is a bit pricey, but it is really beautiful. Wish they had some deals that includes breakfast in the deal, it is always separate there (I suppose this is another way to get more money out of the guests...) Breakfast is very good.

9.2 Noor S.
United Arab Emirates
March 29, 2016
Beautiful design
We had a very pleasant stay. Spacious functional rooms, calm lighting throughout hotel. Only public onsen available.

7.2 wang X.
February 12, 2016
It's better
We stayed there to spent lunar New Year. In general is a very good experienced. There are 2 points regret. 1, Travel is not convenient. Hotel shuttle bus work time is short. Around 2, but inside the hotel, no dinner place at near. Actually, we felt sweet and quiet. It's better.

5.7 Kanako I.
December 19, 2015
Hot Spring in a beautiful hotel environment
Relaxing Atmosphere, Nice Onsen, Spacious Room
I stayed for one night, enjoying their spacious room and the hot spring public bath. I will come back with my family sometime.

9 WAI Y.
United Kingdom
November 12, 2015
A highly recommended hotel in Hakone
Very warm staff, provision of free shuttle service and free drinks during the hours 4-7 pm.
Very enjoyable.

9.7 Andrew B.
United Kingdom
October 09, 2015
Great relaxing hideaway
Rooms, spa and peace
We had a nice stay with our two year old and loved the rooms and views over mountains and forests. The food and service were excellent. There are notices around the seating area implying young children aren't entirely welcome unless they behave but in reality everybody is friendly and accommodating. We would not hesitate to stay again and the rooms are excellent with lots of space.

9 Laura D.
August 15, 2015
Fabulous hotel but a bit far from everything
Onsen guest room shuttle

6.7 CHONG K.
July 03, 2015
Not up to 5 star standard
one of the staff helped me to book baseball game ticket.
The staff didn't really understand English that well. But problem was they didn't ask but just assumed what we said. A misunderstanding happened during our ordering of food. During dinner time they told us they were too busy and we ended up had to eat at the lounge with dim light.

9.3 Jane C.
June 22, 2015
Worth the trek.
Fabulous design and decor. Room size and design. The beauty of the surrounding area.
It was a bit of a trek up the mountain to get there, but well worth the trip. The hotel is stunningly designed and decorated. The rooms are huge and well equipped. All staff we encountered were friendly and helpful. The breakfast buffet was excellent, although quite busy being a weekend. We thoroughly enjoyed being spoilt in this beautiful setting after the bustle of Tokyo.