Excellent 8.6
Based on 78 reviews

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About Hyatt Regency Hakone Resort & Spa


Hyatt Regency Hakone Resort & Spa is an onsen resort located in Gora in the central region of Honshu, an area famous for museums, onsens, and the renowned views of Mount Fuji. The resort is easily accessible from major cities in Japan at just one and a half hours' drive west of Tokyo or a two and a half hour bullet train journey east of Osaka. The resort offers a total of 79 spacious Japanese-styled and Western-styled guestrooms and suites, all of which have a private sun terrace or balcony. Experience rich Japanese culture provided by the resort such as tatami mat flooring in some guestrooms, an onsen, and a yukata. Hyatt Regency Hakone Resort & Spa's dining room serves a combination of French and Japanese cuisines and offers an outdoor terrace and a sushi counter. Relax at the living room lounge with a fireplace. The modern and quiet bar offers the finest selection of beverages and quality cigars. Hyatt Regency Hakone Resort & Spa is your one-stop destination for quality hotel accommodations in Hakone.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Car park

Fitness & recreation

  • Spa
  • Massage(s)

Swimming & soaking

  • Hot spring bath

Food & beverage

  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar


  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Newspapers
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Garden
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • 24-hour front desk
  • Safety deposit boxes

Business & money services

  • Currency exchange

Languages spoken

  • English
  • Japanese
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Western-styled cuisine is available for guests booking Half Board rooms. Also, guests can choose Sushi dinner for an additional fee of 1,130JPY/person and pay directly at the hotel.

Dinner is served at 05:00 PM, 05:30 PM, 08:00 PM, and 08:30 PM. Guests are requested to inform the hotel of their preference in advance.

Various parts of the property will be undergoing renovation from May 9, 2016 to July 21, 2016.

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 AM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 2
Number of Rooms : 80
Room Voltage: 100
Year Hotel Built: 2005
Year Hotel Last Renovated: 2006
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Verified traveler reviews

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  • Cleanliness 9.3
  • Facilities 8.2
  • Location 8.1
  • Room Comfort/Standard 9.2
  • Service 9.1
  • Value for money 7.8
  • Food/Dining 8.2

June 08, 2016
One word ... 'Execelant'

Shlomo T.
June 05, 2016
So beautiful hotel, huge rooms and great place
The rooms are HUGE and beautiful !! Very comfortable hotel, great location and great atmosphere. I think the places is a bit pricey, but it is really beautiful. Wish they had some deals that includes breakfast in the deal, it is always separate there (I suppose this is another way to get more money out of the guests...) Breakfast is very good.

jennifer H.
United Kingdom
June 04, 2016
beautiful hotel with lovely staff
Stayed for a couple of nights after a week in tokyo. The hotel is incredibly relaxing and the on site onsen makes it really special. There isn't much within walking distance so you're fairly restricted to eating in hotel. Happy hour is a really nice touch.

June 03, 2016
A nice and relaxing hotel
Very comfortable room space and facility, those thoughtful and skillful employees provide excellence services. We definitely will choose here for next visit.

Geoffrey G.
United Kingdom
June 01, 2016
So beautiful and relaxing!
We absolutely loved our stay at the Hyatt. It was incredibly relaxing. We made sure to use the onsen twice a day (at least) and we also enjoyed the public onsen (Tenzen). On our first night we ate at the sushi restaurant in the hotel because we had not seen the al a carte menu. It was ok but not amazing and was very expensive. The second night we ordered the wagyu beef from the al a carte menu and had it in our room. The meal was so delicious and the service incredible. They made up the table in the room with full table cloth and everything. It was a very enjoyable experience. Also, the complimentary drinks every evening from 4-7 was great and we drank a fair amount of champagne! The assistant manager of food and beverage was also incredibly helpful as he could see I was looking up things to do on my iPad and he came over and assisted and gave great suggestions. We will certainly be back and will probably stay longer than just two nights.

Alexander T.
United States
May 15, 2016

Shlomo T.
April 29, 2016
So beautiful hotel, huge rooms and great place.
The rooms are HUGE and beautiful !! Very comfortable hotel, great location and great atmosphere. I think the places is a bit pricey, but it is really beautiful. Wish they had some deals that includes breakfast in the deal, it is always separate there (I suppose this is another way to get more money out of the guests...) Breakfast is very good.

Noor S.
United Arab Emirates
March 29, 2016
Beautiful design
We had a very pleasant stay. Spacious functional rooms, calm lighting throughout hotel. Only public onsen available.

wang X.
February 12, 2016
It's better
We stayed there to spent lunar New Year. In general is a very good experienced. There are 2 points regret. 1, Travel is not convenient. Hotel shuttle bus work time is short. Around 2, but inside the hotel, no dinner place at near. Actually, we felt sweet and quiet. It's better.

Kanako I.
December 19, 2015
Hot Spring in a beautiful hotel environment
Relaxing Atmosphere, Nice Onsen, Spacious Room
I stayed for one night, enjoying their spacious room and the hot spring public bath. I will come back with my family sometime.


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