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Hyatt Regency Hakone Resort & Spa

1320,Gora,Ashigara-Shimo-Gun, Gora / Sengokuhara, Hakone, Japan 250-0408 (Show on map)

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Hyatt Regency Hakone Resort & Spa Hakone - Living Room (Lounge) Hyatt Regency Hakone Resort & Spa Hakone - Drawing Room Hyatt Regency Hakone Resort & Spa Hakone - Living Room (Lounge) Hyatt Regency Hakone Resort & Spa Hakone - Living Room (Lounge) Hyatt Regency Hakone Resort & Spa Hakone - Dining Room - French Hyatt Regency Hakone Resort & Spa Hakone - Dining Room - French Hyatt Regency Hakone Resort & Spa Hakone - Dining Room - French Hyatt Regency Hakone Resort & Spa Hakone - Dining Room - Sushi Hyatt Regency Hakone Resort & Spa Hakone - Patio Hyatt Regency Hakone Resort & Spa Hakone - Patio Hyatt Regency Hakone Resort & Spa Hakone - Hakone Room Hyatt Regency Hakone Resort & Spa Hakone - Spa
Area: Gora / Sengokuhara Number of Rooms: 80
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

based on
46 reviews

Value for Money
7.7
Location
8.0
Staff Performance
9.0
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.2
All reviews (46)
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Emily T. Couples United States of America, February 1, 2015
Amazing experience

The staff, the room, the food
9.7
It was a gorgeous stay. The entire staff was very attentive to our needs, and addressed us in English everywhere we went. That was a surprise as we are used to being greeted in japanese, or having to wait just a minute to find an English speaking staff member. It was so nice, and we really appreciated that. The happy hour was beautiful, and again the staff went above and beyond. They moved us close to the fire as soon as there was a seat available. Everything about this hotel was gorgeous, and nothing disappointed. I'll definitely stay again!
Yukari I. Couples Japan, January 25, 2015
Peaceful weekend onsen getaway

Being able to dine outside, late check-out
5
There was a lot of noise coming from upstairs and outside. Too far from room to spa. Probably need to upgrade the room if we decide to stay for a better weekend.
Cho W. Groups Hong Kong, December 17, 2014
Good mountain view

Good mountain view, spacious room, free happy hour drinks
8.7
Nice modern new design , spacious . Public bath is simple though huge. No onsen hot spring , just plain public bath . Recommended by reception staff to try a Japanese restaurant Itoh by Nobu, which is just 3 min drive away from hotel . It was nice .
Nutt W. Families with older children Thailand, December 9, 2014
Food, facilities

facilities, staff
10
excellent
Magdalene L. Couples Singapore, October 8, 2014
perfect stay

lovely staff and big room
10
stayed 1 night and it was great, staff were extremely helpful, room was huge, and onsen/spa was relaxing. the drinks in the evening/morning was nice, especially after visiting the onsen. will definitely stay here again.
Guanming Y. Families with young children China, October 4, 2014
It was my 2nd time stay and sure I will come back.

Room is so comfortable
9
Great, I will bring my families back next time.
Santi P. Families with young children Thailand, October 2, 2014
Excellent but a bit far

Roomy / clean / Far
8
Greg Y. Couples New Zealand, September 17, 2014
Beautiful resort with great facilities

Happy hour, onsen, quiet
10
We stayed for one night and were impressed with this resort. There is a free hotel shuttle that runs into town (the hotel is not walkable up the hill from Gora station) that drops you off at a gorgeous hotel with helpful staff. There is a happy hour between 4pm and 7pm where hotel guests have unlimited free alcoholic or nonalcoholic drinks and this was great. The onsen is clean and private and a relaxing experience. Loved it here.
Roli A. Couples United States of America, August 30, 2014
Nothing around

Hotel staff
5.7
Amy K. Families with young children Australia, May 23, 2014
Beautiful hotel with very helpful staff &happy hr!

Large luxurious room Free drinks in the afternoon Nice views although not that close to town
8.3
The room was large, clean & had a nice view. The staff made our stay very easy which was great as our son was sick.

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