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Hyatt Regency Hakone Resort & Spa

1320,Gora,Ashigara-Shimo-Gun, Gora / Sengokuhara, Hakone, Japan 250-0408 (Show on map)

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Hyatt Regency Hakone Resort & Spa Hakone - Spa Hyatt Regency Hakone Resort & Spa Hakone - Interior Hyatt Regency Hakone Resort & Spa Hakone - Guest Room Hyatt Regency Hakone Resort & Spa Hakone - Guest Room Hyatt Regency Hakone Resort & Spa Hakone - Guest Room Hyatt Regency Hakone Resort & Spa Hakone - Restaurant Hyatt Regency Hakone Resort & Spa Hakone - Restaurant Hyatt Regency Hakone Resort & Spa Hakone - Restaurant Hyatt Regency Hakone Resort & Spa Hakone - Coffee Shop/Cafe Hyatt Regency Hakone Resort & Spa Hakone - Interior Hyatt Regency Hakone Resort & Spa Hakone - Exterior Hyatt Regency Hakone Resort & Spa Hakone - Executive Suite Hyatt Regency Hakone Resort & Spa Hakone - Executive Suite Hyatt Regency Hakone Resort & Spa Hakone - Twin Hyatt Regency Hakone Resort & Spa Hakone - Twin Hyatt Regency Hakone Resort & Spa Hakone - Bathroom
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Area: Gora / Sengokuhara Number of Rooms: 80
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

from 60 reviews

Value for Money
7.7
Location
8.2
Staff Performance
9.1
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.3
All reviews (60)
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Chong J. Families with young children Malaysia, July 2, 2015
Not up to 5 star standard

one of the staff helped me to book baseball game ticket.
6.7
The staff didn't really understand English that well. But problem was they didn't ask but just assumed what we said. A misunderstanding happened during our ordering of food. During dinner time they told us they were too busy and we ended up had to eat at the lounge with dim light.
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Jane C. Couples Australia, June 15, 2015
Worth the trek.

Fabulous design and decor. Room size and design. The beauty of the surrounding area.
9.3
It was a bit of a trek up the mountain to get there, but well worth the trip. The hotel is stunningly designed and decorated. The rooms are huge and well equipped. All staff we encountered were friendly and helpful. The breakfast buffet was excellent, although quite busy being a weekend. We thoroughly enjoyed being spoilt in this beautiful setting after the bustle of Tokyo.
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Melanie R. Families with young children Australia, May 20, 2015
Excellent hotel across the board

Size of rooms, relaxing place, locatio
9.7
A relaxing and luxurious hotel with wonderful service.
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So H. Solo travelers Hong Kong, May 2, 2015
comfort and clean

comfort, friendly staff and clean
8
A very pleasant one
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Kanako O. Couples Japan, March 15, 2015
40 years old memorial stay

It's Hyatt but it's cozy and boutique. Service was very good. Spacious bath room area with a tub.
8.3
It was very nice relaxing stay overall. Great things are their well trained customer service, good bread at breakfast buffet. And shuttle bus service to Gora and cable car station was quick and convenient. Sad points was the birthday cake. It's my 40 years birthday and what I asked was a simple cheesecake but it tasted bad. Also the gentleman who delivered it to my room had aweful singing voice. Depressing. And they charged me more than 4,000 yen for it.
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Yiu M. Solo travelers Hong Kong, March 14, 2015
very good

room lobby dinner
9
good good
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Idan B. Families with young children Israel, March 10, 2015
Nice hotel in a good location

Nice big rooms, view, modern and clean
9
Very nice hotel not far from train station which also offer free pick up from Gora Station. Good size of rooms with nice view, Onsen for male and female in the hotel. We like the complimentary drinks hotel offer every day between 4-7pm.
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Yves M. Couples Switzerland, March 10, 2015
good
10
This customer has only rated this hotel and has not submitted any comments.
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Emily T. Couples United States of America, February 1, 2015
Amazing experience

The staff, the room, the food
9.7
It was a gorgeous stay. The entire staff was very attentive to our needs, and addressed us in English everywhere we went. That was a surprise as we are used to being greeted in japanese, or having to wait just a minute to find an English speaking staff member. It was so nice, and we really appreciated that. The happy hour was beautiful, and again the staff went above and beyond. They moved us close to the fire as soon as there was a seat available. Everything about this hotel was gorgeous, and nothing disappointed. I'll definitely stay again!
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Yukari I. Couples Japan, January 25, 2015
Peaceful weekend onsen getaway

Being able to dine outside, late check-out
5
There was a lot of noise coming from upstairs and outside. Too far from room to spa. Probably need to upgrade the room if we decide to stay for a better weekend.
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