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Hyatt Regency Hangzhou Hotel

28 Hu Bin Road, West Lake District – Hubin Area, Hangzhou, China 310006 (Show on map)

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Area: West Lake District – Hubin Area Number of Rooms: 390

Recent customer reviews

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Fantastic

8.6

based on
44 reviews

Value for Money
8.0
Location
9.1
Staff Performance
9.0
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.6
Food/Dining
8.3
Business travelers (44)
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Bin H. Business travelers United States of America, December 17, 2014
No taxi available

I could not find a taxi around 10am. This is my first experience for a five star hotel and I had to carry my suitcase and walk to subway station which does not have a working escalator.
7.7
Overall www ok. Excellent location and good facilities. But staff performance needs improving.
Vidhan B. Business travelers India, November 25, 2014
Worth the Stay!

Location, Cleanliness, Staff
9.7
I stayed for 2 nights during my business trip to Hangzhou. I was very happy with the overall stay. The location of this hotel is the best yo can think of. Right opp the west lake, where every night we can see the fountain show which is absolutely amazing. The staff was very helpful and polite. I will definitely recommend this hotel to everyone visiting hangzhou.
Mitchell K. Business travelers United States of America, November 16, 2014
Hyatt Hangzhou

Great service, food and feeling.
9
The hotel was terrific, only issue I had was slow wifi, which they told me they are addressing.
Cornelius D. Business travelers Netherlands, June 18, 2014
Good location

Location , koffie , near lake
7.3
All round good hotel, prefer nieuwer hotels in the regioen.
Wai K. Business travelers Hong Kong, April 9, 2014
nothing can share

good location, clean, comfort
6
good location, clean and comfort
David N. Business travelers United Kingdom, January 22, 2014
Hotel was excellent value for money and great loca

The restaurant, pool spa area, room
8.7
Our stay was very good the room was comfortable and the food in the coffee shop surprisingly very good!
Margaret L. Business travelers Canada, December 4, 2013
Comfortable and reliable quality

Good food comfortable room good service
8
Kwang J. Business travelers Singapore, August 13, 2013
Relaxing hotel and friendly hotel staff

Easy accessible and good location of the hotel
8.3
Desmond Y. Business travelers Singapore, July 20, 2013
Best location for viewing the West Lake

Location, Service, Room
9.3
Fantastic. 1st Class Hotel. Excellent Service. It has the best location in Hangzhou for viewing the West Lake. Gives an unforgetable experience.
Joanne S. Business travelers Malaysia, July 19, 2013
it was a nice and pleasant stay

good location, convenient access to shopping and restaurant and tourist area
9
it was a pleasant stay overall, strategic location if we are in Hangzhou for holidays

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Hyatt Regency Hangzhou Hotel HangzhouHyatt Regency Hangzhou Hotel Hangzhou - Swimming PoolHyatt Regency Hangzhou Hotel Hangzhou - Hubin 28Hyatt Regency Hangzhou Hotel Hangzhou - Fitness RoomHyatt Regency Hangzhou Hotel Hangzhou - Hubin 28Hyatt Regency Hangzhou Hotel Hangzhou - Executive LoungeHyatt Regency Hangzhou Hotel Hangzhou - RestaurantHyatt Regency Hangzhou Hotel Hangzhou - InteriorHyatt Regency Hangzhou Hotel Hangzhou - SpaHyatt Regency Hangzhou Hotel Hangzhou - SpaHyatt Regency Hangzhou Hotel Hangzhou - Pub/LoungeHyatt Regency Hangzhou Hotel Hangzhou - LobbyHyatt Regency Hangzhou Hotel Hangzhou - Hubin 28Hyatt Regency Hangzhou Hotel Hangzhou - CafeHyatt Regency Hangzhou Hotel Hangzhou - Swimming PoolHyatt Regency Hangzhou Hotel Hangzhou - Meeting RoomHyatt Regency Hangzhou Hotel Hangzhou - Garden


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