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Hyatt Regency Kinabalu Hotel

Jalan Datuk Salleh Sulong, Sabah, Kota Kinabalu, Kota Kinabalu, Malaysia (Show on map)

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Area: Kota Kinabalu Number of Rooms: 288
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
1706 reviews

Value for Money
7.9
Location
9.0
Staff Performance
8.7
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.6
All reviews (1706)
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Kai W. Couples United Kingdom, February 28, 2013
international hotel standard

convenient
7.3
The hotel is situated in the center of the city, so quite convenient to go arround to do some shopping in the mall next to it or eating the local food . The hotel is clean and the bedroom is in good size. However the breakfast is too much local food and should have more international dishes instead.
Chiu F. Groups Hong Kong, February 27, 2013
Nice service but facilities need upgrade

Great Location, good service
7.3
If you are looking for nice service guys, great location, this is hotel for you. However, even the hotel has finished refurbishment recently, but still are little out-dated. Breakfast is not as good as other 5 star hotel, so I think the room rate should reduce a little.
Suzyati M. Couples Brunei Darussalam, February 25, 2013
Good location with a difference

Location
5.3
We were welcome with a smile as usual. Our rooms are big and different from previous stay as it was renovated. There was an unpleasant musky smell and realised it was from the bed as the pillow smell of stale sweats as if it was not clean properly and puts us off. We had to spray perfume on it. And the pillow waa too soft. Breakfast was mediacore and we had to wait a long time for coffee, In comclusion, beside the sidebacks Hyatt is a great place to stay but they need to keep their standard for the rate they charge and the reputation.
Martin K. Couples Australia, February 24, 2013
Very pleasant and enjoyable. Fully Recommended.

Clean, Close to all amenities and staff are extremely helpful
8
Martin K. Couples Australia, February 24, 2013
Lovely covenient 5 star hotel

Proximity to city and shopping malls.
8
We had a wonderful time and stay at the Hyatt Regency Hotel. We were even upgraded to the Club Room. The staff were wonderful and very accommodating. The only downside was the daily breakfast and their bed linen. They do not carry or top up Yogurt and their bed linen are very old and torn. Very disappointing.
Shopping Tip: Merdeka Shopping Complex is just next door and you can get everything there.
Michael P. Groups Malaysia, February 24, 2013
Lovely hotel and great central location

Friendly staff and great facilities
8
We stayed in a club room for our stay and I would really recommend paying a little more for these rooms. The bonus of this is you get access to a club lounge which you can use from early in the morning till late in the evening. They serve a basic breakfast so if you want the proper full breakfast buffet then better to eat in the main restaurant in the morning. Throughout the day there is complimentary soft drinks, tea, coffee. From 5 to 7 pm you get complimentary wine, cocktails and a fantastic food buffet. The food is very good and lots of hot food so saves you having to go out and pay for dinner if you don't feel like it. Rooms are really good and nice and big. We recommend you got for a sea view room as the sunsets are to die for! Facilities pool and the gym and well worth using! On the negative side the cleaning is not always great in the rooms and they sometimes forget to replace the complimentary toiletries. Staff are fantastic here and super friendly and always happy to help.
Hotel Feature Tip: Fantastic pool and the gym is great as well. Also there is a great sauna, steam room and jacuzzi in each of the gym's changing rooms.
Alisa G. Families with older children New Zealand, February 24, 2013
Great location and superb hotel

Location
10
Had a great stay here again. Would definitely recommend this hotel for anyone coming to KK.
Ying H. Groups Taiwan, February 24, 2013
很漂亮的酒店

房間很新 設備其全
10
服務很周到,服務人員很親切。房間很新,東西其全。雖然只有一晚,但是很舒服。有健身房,游泳池,都蠻高級的。整體來説,是個很有水平的酒店
Nightlife Tip: 有Lounge bar在附近
Michael P. Groups Malaysia, February 21, 2013
Great Service and Location

Stunning Views from the hotel
8.3
well worth booking a club room rather than a standard room for your stay. the extra difference is so worth it as you get all day access to a club lounge which has amazing views over the bay towards the islands, complimentary drinks throughout the day and from 5-7 pm every evening complimentary wine, cocktails and fantastic food buffet. they offer so much food that it will save you having to go out for dinner. fantastic service at the hotel and the staff are great and happy to help with any advice etc. rooms are really nice and big and well worth going for a sea view club room. the views are amazing. facilities especially pool and gym are really good. negative side is that the cleanliness of the room was not fantastic and could be a bit better.
Restaurant Tip: Go to the seafood food stalls in the evening which is only a few minutes stroll along the promenade from the hotel. They offer a fantastic choice of fresh cooked seafood and at very good prices. Well worth making the effort.
Hoe K. Couples Malaysia, February 19, 2013
Great location and sizable rooms

Conveniently located to go anywhere and close to airport.
7
Room is clean but door of shower room cannot close. Water splits everywhere and have to use my luggage as stopper.

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Customer Reviews - Hyatt Regency Kinabalu Hotel, Kota Kinabalu

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