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About Hyatt Regency Kuantan Resort

Description

A 15-minute drive from Kuantan's center, the Hyatt Regency Kuantan Resort is set on the more secluded east coast of Malaysia. Residing next to the soft sandy beach of Teluk, the hotel commands panoramic views of the South China Sea. Bordered by rainforests and lush gardens, relaxation and tranquility are the true essences of the resort. Each of the well-equipped and spacious rooms are adorned with bright and breezy interiors to keep up with the resort's soothing ambience. The hotel's disco is a great way to unwind after some fine dining at one of the on-site restaurants. When you're ready to book a room at Hyatt Regency Kuantan Resort, please enter your travel dates into the secure online booking form and click.
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Policies

When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5.0 kmKm
Distance to Airport: 16.0 kmKm
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 6
Number of Restaurants: 3
Number of Rooms : 330
Time to Airport (Minutes): 20
Year Hotel Built: 1979
Year Hotel Last Renovated: 2008
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Recent customer comments

Filter by traveler type
All reviews (429)

Business travelers (45)

Couples (138)

Solo travelers (25)

Families with young children (147)

Families with older children (53)

Groups (21)

Very good
7.1
Hotel Condition/Cleanliness
6.7
Location
8.4
Room Comfort/Standard
6.9
Staff Performance
7.4
Value for Money
6.5
Food/Dining
6.9

4.3 KWAN Y.
Malaysia
August 16, 2015
Not worth the money
Near to beach, free parking, nice room view
Hotel going to be closed for a year for reno from 1SEP 15, many physical defects seen in room but not repaired. Probably waiting for reno. But should not charge the rate if they could not keep up with the standard. Closing down for reno is not the excuse. You promise the service, I pay the money and you should deliver your promise. In short, I was taken for a ride by paying 5 star rates but treated to 2 star services.

3.3 Chi F.
Malaysia
August 11, 2015
4-star Hyatt Kuantan going down
Pool, beach
Since the hotel will be shut for a year of renovation, there was nothing to say.

5.3 low K.
Singapore
August 10, 2015
good place to stay but could be better
location, near to breach and easy access
internet booking

8.3 Ruth Y.
Singapore
August 11, 2015
Pleasant Stay!
location, staff, comfortable rooms
We stayed in the seaview king rooms over the weekend despite reading reviews about how run down the rooms were, and was pleasantly surprised when we arrived. The hotel is not that bad really, but instead we found the place to be very well maintained for a hotel that old. We had no issues with our comfy rooms and had a great time during our two night stay. The view is really awesome! We loved the pools and the poolside dining, not to mention that the staff there were also friendly and efficient. Great place for a relaxing and beautiful weekend!

3.3 Noor Z.
Malaysia
August 06, 2015
hotel aim for money only
Hyatt Regency Kuantan Resort
this hotel is going to close for refurbish but still want to charge different rate for club room even though they know that they cannot provide club service.. ive been staying in many 5 starts hotel and expect this hotel have good service especially for club room customer but it this hotel can not achieve even 2 stars... never expect a customer service to question me back when i need a room service for a dusty room... am i paying 7- 8 hundred for dusty room... most of the staff is rude maybe since they know and have no mood to work because next month meaning no job for them but still no excuse when you are in service industry.. im traumatised by hyatt branding after this experience

5.7 Stanley D.
United States of America
August 02, 2015
Definitely should be closed for reconstruction
Staff, food and amenities
Location was perfect. I hope to re-visit when they re-open for business

9 khairul A.
Malaysia
July 27, 2015
worth the money!
1.location 2.staff services 3. facilities
kind of worried about the bad review beforehand but turns out the stay was marvelous. best hotel in kuantan area even with its deficiencies Pros 1. staff service was great.. been lots of hotel where staff are apple-polisher to foreigners only but here everyone same.. even CS call back to enquire if i had my order received.. never got this EVER!! thumbs up impressive. 2. Location : Hotel n our room (3514) ... as u know hotel location the best in kuantan if u are staying one night n lazy to drive around stay here. our room ( garden View) only 10 metres to lift area to GF and walla swimming pool n beach area.. so convenient. located at end of block 3, very quiet and the view is jungle with birds chirps luv it... and bats at night if u dont mind. even got to check out at club area ground floor. Beach area is clean Cons: overall hotel definately need furnishment.. old furnitures and bathroom but honestly its not that bad considering the money i paid... the bed is good and i like the pillow not too hard. the hot water is inconsistent but its still hot to bath. tips: swim in sea not recomend.. the tides are strong and heard yearly cases of drowning.

4 abdul A.
Malaysia
July 23, 2015
Bad to worst
Besides the location everything else was disappointing
From entry till our depature was dissatisfying

8 Ibrahim S.
Malaysia
July 26, 2015
The Relaxed Ambiance
The beach, the swimming pool, the landscape
Fantastic. Very serene, relaxing and comforting within the hotel compound.

3.7 Tengku M.
Malaysia
July 22, 2015
old hotel.. toilet leaking n flooded.old bed 💸👎
view..n location..
😐😐😐💸💸💸💸💸💸 not happy with my room condition...sincere from my heart..


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