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Excellent 8.2
Based on 314 reviews

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About Hyatt Regency Phuket Resort

Description

Well positioned in Kamala, Hyatt Regency Phuket Resort is the ideal point of departure for excursions in Phuket. Only 28 kilometers away, this 5-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The facilities and services provided by Hyatt Regency Phuket Resort ensure a pleasant stay for guests. The hotel provides a restaurant, dry cleaning services, tours, a business center, and valet parking to ensure guests the greatest comfort. The hotel provides a shuttle service to the public main Kamala Beach which is in very close proximity.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel's fitness center, outdoor pool, spa, and kids’ club are ideal places to relax and unwind after a busy day. With an ideal location and facilities to match, Hyatt Regency Phuket Resort is the perfect choice.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center
  • spa
  • massage

Swimming & soaking

  • outdoor pool

For kids

  • kids club

Food & beverage

  • 24-hour room service
  • room service
  • BBQ facilities
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • executive floor
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Thai
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Policies

The property is undergoing renovation from June 1, 2016 to September 15, 2016. There will be some areas affected by the noise from 09:00 AM to 06:00 PM. For further queries, please contact the property directly.

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 2000 THB
Breakfast Charge (when not included in room rate): 772 THB
Check-In From: 02:00 PM
Check-Out Until: 12:00 AM
Distance from City Center: 14 km
Distance to Airport: 28.2 km
Number of Bars: 1
Number of Restaurants: 2
Number of Rooms : 199
Parking Fee (per day): 0 THB
Reception Open Until: 12:00 AM
Time to Airport (Minutes): 36
Year Hotel Built: 2013
Year Hotel Last Renovated: 2013
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Agoda Verified Reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 7.2
  • Room Comfort/Standard 8.8
  • Service 8.6
  • Value for Money 8.2
  • Food/Dining 7.9

9.6 Claire S.
Australia
June 26, 2016
Fine times in Kamala
The Hyatt Regency in Kamala is a lovely property that delivers on all promises. I spent 8 nights there and found the staff to be friendly and helpful. We had an issue with an original room and this was resolved within 2 hours of the original email asking for assistance- change of room. The resort is built up a hill which can seem a problem until the buggy arrives at a moments notice. The only issue that caused some concern- the security deposit was far too high- 3000 baht per night which equates to $1000aud for 8 night stay. The staff were able to renegotiate immediately which leads me to believe I'm not the only person to believe the initial request to be excessive. A more general comment- June is low season so the property was at best 50% occupied- there was little company in restaurant or bar on most evenings.

7.6 Don S.
Singapore
June 19, 2016
Good Hotel but location is not ideal
Everything is good except for the location. It is tucked away in a remote location. Going anywhere outside the hotel requires a transport. This is ideal for people who just want a peaceful getaway. People who wants

8.4 Rachel C.
Canada
June 15, 2016
Great service.
Stayed at resort for my birthday. Staff left a birthday cake in my room with a signed card! The AC was broken in the other room and they were promptly upgraded to a suite. Perhaps we were unlucky but in the suite, the safe was broken and the shower light was also broken. Small issues, they were easy fixes. Location is great for people who want to be away from the busy city. The beach was much more of a getaway than patong beach.

8.8 Razwan M.
United Kingdom
June 09, 2016
Rizwan Mashkur
I stayed there 4 nights had great time there. Wonderful experience

9.2 Wuttipat M.
Thailand
June 06, 2016
Impressive stay
Nice to stay, very impressive

10 Wing C.
Malaysia
June 01, 2016
Nice location, hotel are worth for the price !
This location are far away from the city , so nice and relax . Food nice !

9.2 sven T.
United Kingdom
May 25, 2016
Great facilities
Facilities here were absolutely great - excellent gym, huge pool, several restaurants. The room was nice and clean, the staff were very nice. Slight problem that the room is so far from the lobby - best to take a buggy. The location is fine, nice and quiet but would be better if it was closer to a proper beach. Would recommend for couples/families looking for a quiet relaxing holiday.

7.6 Thierry L.
France
May 15, 2016
Buggie's driver missing
Hotel hanging on a hill,you must be transported by electric buggy to join your room.Funny! But...when you have to wait every time 5 or 10 minutes (the worst will be 15!),you count you loose every day more than 1 hour waiting a buggy because not enough drivers and bad organization. And you finally think it is not funny at all and will book another hotel next time!! Second problem:on their pictures,you think you book a room with a large illuminated terrasse but finally,your terrasse is great at day but unservicable at night because there are only few small lights and you are almost in the dark...

8 Nona N.
Malaysia
May 11, 2016
5 stars excellent Resort
We've checked in early...no extra charge, this is real 5 stars hotel! the staff very polite and we got our room on the top which is the best point view from our room, Thanks! Even the room not very big but it was so clean...love the king bed, very good mattress! The buggy service also good, helpful... grand swimming pool, amazing view from the resort... really beautiful resort in Phuket... so worthy! Breakfast buffet so variety & delicious... really2 love my vacation here, Thanks Hyatt Regency Phuket Resort! We'll be back again...

8.8 SHARON S.
United Kingdom
May 09, 2016
Quiet and peaceful
Quiet and peaceful. Good live entertainment on Friday and Saturday nights. Let down by the cheap choices of alcoholic beverages in the Regency Club lounge though


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