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Hyatt Regency Phuket Resort

16/12 Moo 6, Tambon Kamala,Amphur Kathu, Kamala, Phuket, Thailand 83150 (Show on map)

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Area: Kamala Number of Rooms: 199
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
74 reviews

Value for Money
8.3
Location
7.2
Staff Performance
8.6
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.9
Food/Dining
7.9
All reviews (74)
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Shehzad S. Couples Pakistan, July 31, 2014
Great place EXCEPT

spa, views, food
8.7
This is a great resort with one fatal flaw; NO STAIRCASES. Its built on a hill which means great views but somehow access was overlooked. The only way to between the rooms and the lobby is by golf-cart. You can walk it, but thats a significant and uncomfortable workout each time. The gradient is so sharp in parts that both uphill and downhill is a trek. So unless you're on the lowest level or you're Usain Bolt, you essentially call a cab every time you want to leave the room. When the resort is busy, that means long delays. They could fix this by installing steps going down the hillside.
Boon C. Families with young children Singapore, July 27, 2014
Overall staff and food is good but...

Food standard is good (both restaurants serve nice food) & staff is attentive and friendly
8
Overall stay is alright. However this resort might not be suitable fro children as there are many steps and curbs / platforms around the resort. As they are of the same colour as the floor, children tend to miss them, trip and fall. Both my son (3 yr old) and my dad (70 yr old) fell at the resort and injured. Do not go to this resort during July (monsoon season) as rain water will sip into the room through the main door. Hotel room materials are a bit worn out even though the hotel is new.
Deb J. Groups India, July 27, 2014
Excellent Hospitality, Nice Stay

Less Crowded Location, Staff Service, Rooms
9.3
Pleasantly, there's no negative thing I have to say about this resort. Yes, you need a buggy to move around the resort, but the buggy service was quite good, taking away any element of complain. The service is extremely good. The rooms are quite nice. The staff were careful in allocating the room, bigger room was allocated to the family, the couples room to the couples and a cosier room to the single guy. The view from the room is not magnificent as Patong, but quite nice. The sea comes upto the road in front of the resort in the morning,giving a pleasant excuse for a walk.
Kathleen A. Couples Philippines, July 24, 2014
Perfect for honeymooners like us

Hotel staffs were very friendly and accomodating
7.3
Hotel location was very far from patong beach. The hotel didnt provide any shuttle service to patong. The hotel though is perfect for honeymooners like us. Hotel staffs were very friendly and accomodating.
Meng K. Couples Singapore, July 24, 2014
Great Resort

1. The whole area, the room - everything is great
8
Fantastic
Wing K. Couples Hong Kong, July 22, 2014
My room is like a house

Excellent ocean view, super large pool, very big terrace
9.3
We enjoyed staying in our ocean view room with a big terrace. The room is clean, new and modern. The bed is very cozy and the shower ris spacious.
Wendy G. Couples Philippines, July 21, 2014
Great hotel

Big swimming pool, polite staff, clean hotel
9
Me and my husband enjoy our stay here, they will do everything you need and the staff is very nice. The food at the club is good it's just you have to arrive early so you can have a seat. Fast wifi, nice pool very big we enjoy it.
Kurt W. Solo travelers Austria, July 14, 2014
Awesome view

view, staff, club pool, room
9.3
very friendly staff, nice hotel layout, great view on the ocean, terrific terraces with room.
Ranji L. Couples South Korea, July 13, 2014
Large Pool, Kind staffs and chic/clean room

Large Pool, Kind staffs and chic/clean room
8.3
Large pool is the key of this resort. Pool room's pool is very smaill and unusuful. staffs ar very kind and they offed shower room after i checked out. room is very clean, chic and comfortable. Club room customers cannot use main breakfast restaurant, this was inconvenient.
Louie C. Couples Malaysia, July 12, 2014
Nice hotel with superb view!

Nice view, Value for money, Friendly & helpful staff
8.7
We enjoyed our stay very much! Superb view, large pool, friendly & helpful staff, clean & spacious room with comfortable bed and good air-conditioning! However, not much attractions nearby, but you can easily rent a bike at Kamala beach. It’s a very good place to relax or for honeymooners. Would definitely return!

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