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Hyatt Regency Phuket Resort

16/12 Moo 6, Tambon Kamala,Amphur Kathu, Kamala, Phuket, Thailand 83150 (Show on map)

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Area: Kamala Number of Rooms: 199
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

from 208 reviews

Value for Money
8.2
Location
7.2
Staff Performance
8.6
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.7
Food/Dining
7.9
All reviews (208)
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Shining H. Couples Singapore, June 29, 2015
Inconvenient location, expensive transportation

Comfortable, helpful staff and bugee
6
Joanne G. Families with young children United Kingdom, June 23, 2015
Excellent hotel

the Pool, the breakfast, the view
9
The Hyatt have excelled themselves with this hotel. The pool is incredible, the food is excellent and the view out to the ocean is breathtaking Staff were welcoming and knowledgable
Kenneth C. Groups Malaysia, June 7, 2015
Excellent getaway in hyatt!

The view, the food and the swimming pool
6
Very good. Will definitely return.
Bibiana T. Families with young children Singapore, June 4, 2015
Excellent Service

1. Comfortable 2.Clean 3.Staff
9.7
Awesome!I will definitely come again.Met with a friendly and staff was the 1st best impression I had (But it really depends on which staff you get to service you). Everyhing else got better.Overall excellent service.Super clean and comfortable room. Though it is not very convenient, and we had to take a cab or free shuttle to the nearest food/supermarket, or tourist attraction, we would still choose the Hyatt!:)
Kenneth W. Couples Singapore, June 1, 2015
Great service but poor location

Super Service
6.7
The service level of the staff was just excellent. Throughout the hotel, everyone is friendly, attentive and responsive. The rooms are spacious and clean. Breakfast is ok, with the basics covered but we were expecting a bigger spread since this was the Hyatt! Equipment in the gym were well maintained and pretty much state of the art. Packages in the spa were pricey but we were happy with what we got. The biggest drawback about the hotel is the location. Time to get to the Patong Beach area by taxi is just over 30min, and the fare each way is B500. The hotel provides a shuttle which costs B100 per person but it runs only 3 times a day. There is also no beach at the hotel. You have to cross a road to get to it and since it was very rocky, the hotel staff advised us not to use it as it was not safe. The hotel is built on a hillside so there is a lot of walking to get to places. This can be tough especially when going uphill but you can always call for a buggy which arrives rather promptly.
Wong L. Couples Singapore, May 18, 2015
Nice hotel with fantastic view

Very nice and comfortable rooms, nice pool and pleasant staff
8
Would be good if hotel provide more regular shuttle services to and fro from Patong beach. While it is reasonable for the paid shuttle to Patong area, would be good if there is return shuttle to the hotel as well. Other than that, everything else is perfect.
Sin T. Couples Hong Kong, May 14, 2015
Best price performance

super nice swimming pool, great sea view, nice staffs
8.3
Xiaolu C. Couples Singapore, May 4, 2015
Amazing but note location

Sea view, Club access, amazing pool,
6
Amazing. It was real good. We booked last min and had to get the room with access to the club house but it was SO worth it. Complimentary breakfast and then canapés in the evening with free flow alcohol and excellent views to top it up. Massage experience was expensive but worth it. Staff were professional and made it such a soothing experience. We went as a couple but the grounds are big and pretty accident free, would be good for families too
Ka Y. Couples Hong Kong, April 18, 2015
overall good

nice view, nice club lounge, service can be better
5.7
Rafael J. Solo travelers Venezuela, April 15, 2015
Isolated. No beach. Staff with poor English

Problem solvng by manager. The pool
6.3
The hotel is isolated. Bad experience

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