Excellent 8.4
Based on 3622 reviews

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About Hyatt Regency Sha Tin Hotel

Description

As the first international-class hotel in the New Territories, this glamorous accommodation boasts its superior facilities and direct access to Hong Kong's bustling center. Hyatt Regency Sha Tin Hotel enjoys being only half an hour away by car from the Hong Kong International Airport and with easy access to University MTR station, giving guests a choice to explore the city with ease. Tsim Sha Tsui, Hong Kong Island, Lo Wu, and Lok Ma Chau are close by along with the many shops, restaurants, and entertainment venues of these thriving districts. There are two excellent restaurants and a bar located on the premise, all providing upscale cuisine in a sophisticated atmosphere. For relaxation, head to the Melo Spa and indulge in a unique spa experience, combining several treatment techniques and natural ingredients in creating the best way to unwind. Corporate visitors are welcome to book indoor-outdoor meeting and event venues and enjoy exclusive access to the Regency Club Lounge located on the 24th to 26th floors. Whether for business or pleasure, book your stay at the Hyatt Regency Sha Tin Hotel to experience the best this wonderful city has got to offer.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Car park
  • Shuttle service
  • Bicycle rental

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Land sports

  • Tennis court(s)

For kids

  • children's playground
  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Garden
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • Currency exchange

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Japanese
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Policies

The property provides shuttle service to nearby areas. Kindly contact the property for more details.

Child and extra bed policy
Children 0-12 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 26
Number of Restaurants: 3
Number of Rooms : 559
Parking Fee (per day): 208 HKD
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2009
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 7.5
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.3
  • Food/Dining 7.8
Sort by

Wan T. from Hong Kong
Couples
Stayed one night in August 2016
Free upgrade to sea view suite
So grateful to enjoy Free Upgrade from mountain view room to sea view suite. The breakfast buffet is great. Worth to try
Reviewed August 25, 2016

Wei L. from Australia
Solo travelers
Stayed 3 nights in August 2016
great location, super service
will be my first choice while travel to Hong Kong
Reviewed August 20, 2016

Joao J. from Portugal
Couples
Stayed 2 nights in August 2016
Engaging Shatin
Peaceful and quite setting. Swimming pool is very nice. Metro and bus stations right there. Althought Shatin is a bit far from the usual city center, it gave us the opportunity to visit and explore another part of Hong Kong during the weekend, which was fun.
Reviewed August 19, 2016

YUN L. from China
Business travelers
Stayed one night in August 2016
very nice
very nice
Reviewed August 18, 2016

KA W. from Hong Kong
Couples
Stayed 2 nights in August 2016
Nice sea view of my room during stay
Free upgrade to sea view room during stay
Reviewed August 18, 2016

Yee C. from Hong Kong
Couples
Stayed 2 nights in July 2016
Pretty good. Quiet area
No USB pluging for phones. I think that is kinda obsolete for a hotel in HK.
Reviewed August 18, 2016

Sze C. from United Kingdom
Solo travelers
Stayed one night in July 2016
Spacious room, helpful staff
Nice experience here but the smell of washroom can be improved.
Reviewed August 16, 2016

Yuen C. from Hong Kong
Business travelers
Stayed 3 nights in August 2016
Very nice view and spacious rooms, feel like a resort
We attend an event in Wu Kai Shai and the service and breakfast are great! You feel so relaxing as you step in the lobby. Like the breakfast too!
Reviewed August 15, 2016

Wynner L. from Australia
Couples
Stayed 2 nights in August 2016
Check-in Arrangement
Check-in arrangement needs to be improved ! Check-in time is 2pm and I arrived at 1:40pm to check-in. I was informed the room is not yet available and would need to wait. The major problem was every time I need to check if the room is available I would need to line up at the Check-in queue. There should be a separate queue or counter for those who already checked-in and just waiting for the room to be available.
Reviewed August 13, 2016

LILY W. from Singapore
Couples
Stayed 5 nights in August 2016
Cold water tap very tight. Hot shower temperature not consistent.
Need improvement as compared to other 5 star hotel. Not many 5 star Hotel in Sha Tin.
Reviewed August 13, 2016



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