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Hyatt Regency Sha Tin Hotel

18 Chak Cheung Street, Sha Tin, Hong Kong

Recent customer reviews

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Excellent

8.4

based on 3474 reviews

1944 reviews in English

Value for Money
8.3
Location
7.5
Staff Performance
8.8
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.8
Food/Dining
7.8
All reviews (3474)
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Yuh T. Couples Singapore, May 10, 2014
Good value compared to town, nice stay

Easy access to MTR and new territories, good Chinese restaurant, Apple pie
8
Above average, comfortable bed, near to MTR, Shatin 18 has good Peking duck
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Lai K. Couples Hong Kong, May 9, 2014
Clean and comfort

Food, traffic easy, shopping
8
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Amit K. Families with young children India, May 5, 2014
A very confort stay

Comfortness, cleaness and approach to MRT
8.7
It was very pleasant stay and ease of MRt approach makes the trip far more hassle free and economical
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Foong T. Couples Singapore, May 4, 2014
Far from town but surprisingly good service

room size, quiet surroundings, room size
6.7
Much better than expected! Being a hotel from this particular international chain located in the outskirts of town, one expected a poorer cousin of the all-business cold international version in town. (I am not a fan of this hotel chain, by the way). But no - starting from the front desk and ending in the concierge, all the staff did a fantastic job making us feel at home. This is arguably the best Hyatt hotel in Asia. The front desk were efficient and spoke good English (I dare say better than the reception in town). The bellboys were not, they were good enough to all be concierges, with the gold quality service. There weren't very many of them, but each punched way above his weight. Lovely surroundings (next to a university), MTR next door, shuttle to the station to take the airport train, good sized rooms, what more could one want for a holiday stay? Perhaps slightly better housekeeping (but then, everyone wants that!). 5 stars! Well done.
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So S. Couples Hong Kong, May 3, 2014
Spacious room, good swimming pool, close to MTR

Room, Swimming Pool, Quietness
9
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Juliana R. Couples Singapore, May 3, 2014
Affordable 5 Stars hotel

Accessibility to MTR, Wide breakfast variety, nice peaceful surroundings
8.7
We upgraded our room for SGD$100 per night to get the Harbour View and buffet breakfast package. It was a pretty good deal since this is a 5 star hotel and I love the soft lush bedroom slippers! Being close to University MTR station makes travel very accessible. Even though it's not as centrally located as hotels near Jordan and Mong Kok areas, the accessibility to MTR stations work for us. They have wide variety of breakfast food and even ordering latte and decaffeinated earl grey tea is part of the buffet!
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Michael H. Business travelers United States of America, May 2, 2014
nice good location professional services

room, staff and professionalism
9.7
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Lai K. Couples Hong Kong, April 28, 2014
traffic easy

clean, fantastic food
9
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Narumon W. Families with older children Thailand, April 27, 2014
Great hotel

Large room, nice staff, free wifi
9
Large room with great services
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Ka H. Business travelers China, April 22, 2014
best great value in Hong Kong

good room , close to train station, nice view
8.7
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