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Excellent 8.4
Based on 3622 reviews

Recent customer comments

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Excellent



based on 3622 reviews
  • Cleanliness 9.0
  • Facilities 8.4
  • Location 7.5
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for money 8.3
  • Food/Dining 7.8

LILY W.
Singapore
August 13, 2016
Cold water tap very tight. Hot shower temperature not consistent.
Need improvement as compared to other 5 star hotel. Not many 5 star Hotel in Sha Tin.

Devendra R.
India
August 12, 2016
Good stay
It was a very good stay at this place.

Wing T.
Hong Kong
August 10, 2016
Not as good as expectation
Room is comfortable and clean. Food quality need to improve.

Wai L.
China
August 09, 2016
Facilities and environment
Convenient, tidy and quiet

YIN Y.
Hong Kong
August 09, 2016
Nice
Facilities of the hotel are good, especially the gym room and swimming pool, we enjoy our holiday there.

SOO W.
China
August 08, 2016
Good condition and service
Very nice and I sure will stay again

CHAN K.
Hong Kong
August 08, 2016
Comfotable
Clean and tidy

QING H.
Hong Kong
August 06, 2016
For business
I'm quite satisfied with Hyatt's service. Rooms at the higher floors are better.

Spencer L.
Hong Kong
August 01, 2016
Friendly service!
The staff were great with friendly service, memorable stay, will come back next time!

Anabel L.
United Kingdom
August 01, 2016
Tidy and clean rooms, near public transport
Excellent value,nice buffet,the staff are helpful.


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