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More about this hotel:
    Nearest transport:
  • Nishi Shinjuku Station (0.4 Km / 5 min walk)
    Area recommended for:
  • shopping
  • nightlife
  • restaurants
    Distance to airport:
  • Haneda International Airport (17.1 Km)
  • Narita International Airport (63.3 Km)
    Customer comments:
  • "Good location ", "Highly professional staff", "Lovely/clean rooms"
    Top nearby attractions:
  • Shinjuku Skyscraper District (0.2 Km / 3 min walk)
  • Tokyo Metropolitan Government Buildings (0.2 Km / 3 min walk)
  • Takashimaya Times Square (1.1 Km / 14 min walk)
  • Shinjuku Isetan (1.2 Km / 15 min walk)

Note: Distances are measured as a straight line.

Hyatt Regency Tokyo

2-7-2 Nishi-Shinjuku, Shinjuku, Tokyo, Japan 160-0023

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Features of Hyatt Regency Tokyo

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • bar
  • business center
  • chapel
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • elevator
  • executive floor
  • facilities for disabled guests
  • fax machine
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shrine
  • shuttle service
  • smoking area
  • vending machine

Sports and Recreation

  • fitness center
  • indoor pool
  • massage
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Japanese

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Hotel description
All 744 rooms at this 4-star hotel are tailored to satisfy guests' needs. All rooms have air...see more All 744 rooms at this 4-star hotel are tailored to satisfy guests' needs. All rooms have air conditioning, bathrobes, a work desk, hair dryer, internet access, as well as other amenities. Guests will enjoy the hotel's excellent facilities and services which include 24-hour room service, shops, an executive floor, elevator, coffee shop, bar/pub, laundry service/dry cleaning, and meeting facilities. Guests may make use of the hotel's excellent recreational and leisure facilities including an indoor pool, gym, and spa. This charming property has long been a favorite in Tokyo for both business and leisure travelers. To continue with your reservation at Hyatt Regency Tokyo, please enter your arrival date and the number of nights you wish to stay.
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Recent customer comments

Filter by Traveler Type
All reviews (446)

Business travelers (100)

Couples (131)

Solo travelers (80)

Families with young children (56)

Families with older children (57)

Groups (22)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews
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Wan L. Groups
United Kingdom, January 7, 2016
Very helpful staff, big rooms

Delicious food, comfortable rooms, helpful staff
arain S. Solo travelers
Australia, January 7, 2016
Very good and staff service is excellent

Friendly , clean and comfortable
Kristine B. Families with older children
Philippines, January 6, 2016
The stay in the hotel is pretty comfortable.

Free Shuttle Service from Hotel to Shinjuku St., Availability of Bus from Airport to Hotel, Friendly Staff
The room's size is good enough. There was enough space to walk around even with big luggage. The hotel is a bit older but clean and well maintained. The staff are friendly and easy to deal with.
Phing J. Families with young children
Indonesia, January 3, 2016
Old hotel, nothing surrounding

Food, staff, close to subway
Old property therefore generous room size. Nothing around hotel, very quiet at night, you wouldnt like it if u like supper. Train station is tochomae, u have to walk very far to different subway line most of the time, depending on where u go too of course
Tikno H. Families with young children
Indonesia, January 1, 2016
Nice location but the room is too old

Great location , good service
Its good stay in hyatt regency just need to renovated the bedroom ,its too old i think
sumiko E. Couples
United States of America, December 28, 2015
The furniture was unconfortable to sit.

shuttled services, cleaness, bag storage after checkout
is slightly over priced for the hotel condition while the hotel staff service was great.
Chris H. Couples
Australia, December 28, 2015
Tokyo Xmas 2015

Cleanliness, location and efficiency.
Anup A. Business travelers
India, December 19, 2015
Good lcation, excellent service in Shinjuku, Toky

Good location, very goid service, very courteous staff
Excellent, very happy
Raymond W. Couples
Indonesia, December 18, 2015

Location, cleanliness, comfortable
Veri good
Veronica A. Families with young children
Singapore, December 6, 2015
Suitable for family with kids

Service is excellent
1. Room - we were given a very "old"room which the carpet was dirty looking , it was very different from what we had seen on the website . We were very disappointed , but the staff was very nice to change our room for us which was renovated in 2012 . By the way we found out that the hotel was like 35years old .. 2. Location : everywhere we go we have to take the hotel bus to the shinjuku station . No family Mart but there a small 7eleven at the basement. 3. Service - I would say the service was excellent ! Overall a pleasant stay after they change our room for us .

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