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Customers like this hotel for:
    Nearest transport:
  • Nishi Shinjuku Station (0.4 Km / 5 min walk)
    Area recommended for:
  • shopping
  • nightlife
  • restaurants
    Distance to airport:
  • Haneda International Airport (17.1 Km)
  • Narita International Airport (63.3 Km)
    Customer comments:
  • "Good location ", "Highly professional staff", "Lovely/clean rooms"
    Top nearby attractions:
  • Shinjuku Skyscraper District (0.2 Km / 3 min walk)
  • Tokyo Metropolitan Government Buildings (0.2 Km / 3 min walk)
  • Takashimaya Times Square (1.1 Km / 14 min walk)
  • Shinjuku Isetan (1.2 Km / 15 min walk)

Note: Distances are measured as a straight line.

Hyatt Regency Tokyo

2-7-2 Nishi-Shinjuku, Shinjuku, Tokyo, Japan 160-0023 (Show on map)

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"Ease and convenience from check-in to check-out, which..."

Jedrek, Philippines November 16, 2015

Features of Hyatt Regency Tokyo

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • bar
  • business center
  • chapel
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • elevator
  • executive floor
  • facilities for disabled guests
  • fax machine
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shrine
  • shuttle service
  • smoking area
  • vending machine

Sports and Recreation

  • fitness center
  • indoor pool
  • massage
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Japanese

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Hotel Description
All 744 rooms at this 4-star hotel are tailored to satisfy guests' needs. All rooms have air...see more All 744 rooms at this 4-star hotel are tailored to satisfy guests' needs. All rooms have air conditioning, bathrobes, a work desk, hair dryer, internet access, as well as other amenities. Guests will enjoy the hotel's excellent facilities and services which include 24-hour room service, shops, an executive floor, elevator, coffee shop, bar/pub, laundry service/dry cleaning, and meeting facilities. Guests may make use of the hotel's excellent recreational and leisure facilities including an indoor pool, gym, and spa. This charming property has long been a favorite in Tokyo for both business and leisure travelers. To continue with your reservation at Hyatt Regency Tokyo, please enter your arrival date and the number of nights you wish to stay.
Hotel Policies
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Recent customer comments

Filter by Traveler Type
All reviews (417)

Business travelers (99)

Couples (120)

Solo travelers (76)

Families with young children (50)

Families with older children (53)

Groups (19)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (417)
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Jedrek L. Groups
Philippines, November 20, 2015
Vacation at Hyatt Regency

Ease and convenience from check-in to check-out, which results to great value for money, accessible location provided the shuttle/transportation to Odakyu station
Could not have been any better!
Celine O. Solo travelers
Singapore, November 11, 2015
Hyatt Regency Hotel, Shinjuku, Tokyo

Excellent service and staff. Clean and comfortable. Availability of shuttle bus to Shinjuku station.
Very satisfied with service standard and cleanliness.
John B. Couples
United States of America, November 09, 2015
Refurbishing needed...

1. Attentive staff 2. Location 3. Clean
We enjoyed our stay, however the room we stayed in needs refurbishing. The carpet was stained and threadbare and the mattress needs to be replaced. On the positive side, it's a great location from which to experience Shinjuku.
Greg P. Business travelers
United States of America, November 08, 2015
Good Deal in Shinjuku

Location, Value, Clean
While the room I stayed in was quite outdated, Istill enjoy this hotel and have stayed here on multiple occasions. Good option if you want to stay in Shinjuku
aswin W. Families with older children
Indonesia, November 06, 2015
4 nights at hyatt shinjuku

Location is quite ok, there is shuttle bus to shinjuku station. Foods are great japanese as well as french resto, quaality is great
AVA S. Families with young children
Philippines, November 02, 2015
Comfortable hotel

Food, location, service
Food was good but very expensive. It's an old hotel, and guests were mostly western people which takes the vibe of being in Tokyo. If you are on holiday wanting to experience Japan, this is probably not the place for you. If you are a business traveller wanting the monotony of a good business hotel, then this place is perfect.
Lai P. Families with older children
Singapore, October 28, 2015
Good Value for money

ambience, service, spacious
Nathvara K. Families with older children
Thailand, October 23, 2015
Great Service

Free Shuttle Bus, Service, Location
It was a great stay. The staffs went out of their way to make sure we were comfortable. The room itself feels a little dated but it was clean and comfortable. There is a free shuttle bus running every 20 minutes to Shinjuku station so it is very convenient.
THIAN Y. Families with young children
Malaysia, October 19, 2015
Hotel stay in Tokyo

Airport limo bus, shuttle to shinjuku station, staff service & attentiveness
It was an enjoyable stay and we like the transport link to airport & subway station. The hotel was clean and the staff was efficient, warm and attentive
Michael R. Families with young children
Philippines, October 12, 2015
Great hotel in Shinjuku

Convenient Airport Transfers due to Airport Limousine, Free shuttle service to Shinjuku Station, Next to Metropolitan Govt Office where the Observatory is.
Our 4-night stay at Hyatt Regency Tokyo was great. I travelled with my wife and 2 young sons (4 yr old and 2 yr old). We stayed at a twin bed room. The room was spacious as our 2 sons kept running around the room. The reception and concierge were very helpful especially to guiding us how to get to the tourist destinations we wanted to go. They also gave us options as to which train transfer were most convenient for us given that we were travelling with kids. The hotel is 1 train station away from the Shinjuku station but it's not a problem. The hotel provides for free shuttle service to the shinjuku station every 20 minutes. The hotel is located beside the Metropolitan Government Office where tourists are free to go up their Observatory. They have the North and South Observatory where you can see almost the whole of Tokyo. You can even see Mount Fuji from afar. There is also a small park at the back of the hotel if you want to go for a run in the morning.

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