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Hyatt Regency Tokyo

2-7-2 Nishi-Shinjuku, Shinjuku, Tokyo, Japan 160-0023 (Show on map)

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Formerly : Century Hyatt Tokyo
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Area: Shinjuku Number of Rooms: 744

Recent customer reviews

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Fantastic

8.1

from 376 reviews

Value for Money
7.6
Location
8.2
Staff Performance
8.5
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.5
All reviews (376)
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Jeni A. Families with older children Indonesia, July 18, 2015
Staff were good

Good hotel, clean room, helpfull staff
8.7
Good
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Andrew D. Solo travelers Australia, July 16, 2015
Great stay

Service were friendly. Facilities were fantastic. Room was very comfortable.
8.7
Stayed at the Hyatt for 2 nights. Fantastic hotel. Friendly service. Room was comfortable. However, a fair walk to shinjuku station.
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Susan T. Families with older children United States of America, July 14, 2015
Old school business hotel

Location efficiency cleanliness
7.7
No surprises here, this was the typical business oriented hotel of the 1970s. Enormous crystal chandeliers in the lobby take you back in time and give the hotel a worn feeling. Still the staff was professional and efficient and our room was comfortable but still felt like a step back in time.
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Yuval R. Families with older children Israel, July 5, 2015
Tokyo visit

Convenience of location, view, outstanding concierge
10
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Ryan L. Business travelers Hong Kong, July 3, 2015
one of the best hotel in Tokyo

good price good service and nice room
9.7
the room is nice and staff is very efficient, the location is a bit far but there is a very frequent shuttle bus.
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Robert F. Families with young children Philippines, July 3, 2015
comfortable stay/ big rooms

location, room size, price
7.3
our stay was very pleasant. it was right on top of the subway station and on top of 2 convenience stores 7-11 and family mart. Rom size was decent and could fit a single bed. Clean as well
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Bryan M. Families with older children United States of America, July 2, 2015
One last night before departing.

Staff, room comfort, free shuttle.
8.7
It was our final night before departing. We enjoyed our stay. Nice hotel. My parents who were with me thought the food was too expensive for quantity received.
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Corrinne L. Business travelers Singapore, July 1, 2015
Hotel situated near hip Shinjuku

Location, grand lobby and 7-11 nearby.
7.3
Furniture and some of the older rooms should be refurbished. Overall, it wasn't too bad.
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Tracy H. Couples Canada, July 1, 2015
Clean and helpful

Management staff wonderful, concierge was helpful and pleasant area
8.7
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Lye K. Families with older children Singapore, June 29, 2015
Great stay at Hyatt Regency Tokyo

The rooms were of a good size, the pillows and beds were comfortable, proximity to station is good and shuttle service is great, except that it could have been extended to later than 9.00pm.
8
It was pleasant and enjoyable.
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