Enter your dates to check availability and book this hotel

Hyatt Zilara Cancun Hotel

Blvd. Kukulcan Km. 11.5, Hotel Zone, Cancun, Mexico 77500 (Show on map)

Book now!

"The staff was super attentive and friendly, the evening..."

  • Trevor, United States
  • February 2, 2015
  • Area: Hotel Zone
  • Rooms : 307
  • Free Wi-Fi

  • Save money with
    our Best Price Guarantee
  • Great choice from
    over 600,000 properties
  • Here to help in
    English & 12 languages
Room Types
Max
Rates
Zilara Jr Suite Double
Premium Ocean View Jr Suite Double
Premium Ocean Front Jr Suite Double
Premium Swim Up Suite King
Presidential Suite
Premium Ocean Front Jr Suite Double
Premium Swim Up Suite King
Presidential Suite
Zilara Jr Suite Double
Premium Ocean View Jr Suite Double
Premium Ocean View Jr Suite King
Zilara Jr Suite King
Zilara Jr Suite King
Premium Ocean Front Jr Suite King
Premium Ocean Front Jr Suite King
Premium Ocean View Jr Suite King
Premium Ocean Front Deluxe Suite King
Premium Ocean Front Deluxe Suite King

 

When would you like to stay at this hotel?

Features of Hyatt Zilara Cancun Hotel
Facilities

24-hour front desk

24-hour room service

ATM/cash machine on site

bar

business center

car hire

car park

coffee shop

concierge

currency exchange

elevator

facilities for disabled guests

meeting facilities

poolside bar

restaurant

room service

safety deposit boxes

salon

shops

smoking area

tours

Sports and Recreation

fitness center

garden

golf course (on site)

golf course (within 3 km)

hot tub

massage

outdoor pool

sauna

spa

steamroom

table tennis

tennis courts

water sports (non-motorized)

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 
Languages Spoken

English

Japanese

Spanish

Book now!

Sale ends soon!

Situated in Hotel Zone, Hyatt Zilara Cancun Hotel is the perfect place to experience Cancun and its surroundings. Only 12KM away, this 5-star hotel can be easily accessed from the airport. Also within easy reach are Playa Langosta, Playa Delfines, Hospital Americano.

The facilities and services provided by Hyatt Zilara Cancun Hotel ensure a pleasant stay for guests. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, Wi-Fi in public areas.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, air conditioning, desk. The hotel's recreational facilities, which include hot tub, fitness center, sauna, golf course (on site), golf course (within 3 km) are designed for escape and relaxation. Whatever your reason for visiting Cancun, the Hyatt Zilara Cancun Hotel is the perfect venue for an exhilarating and exciting break away.
Situated in Hotel Zone, Hyatt Zilara Cancun Hotel is the perfect place to experience Cancun and its ... see more
Children and extra beds:
Children 0-1 year(s)
Not allowed to stay

Minimum age of guests is: 16 year(s).

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Check-In From
03:00 PM

Check-Out Until
12:00 PM

Distance from City Center
11.5 KM

Distance to Airport
12KM

Non-Smoking Rooms / Floors
YES

Number of Bars
8

Number of Floors
8

Number of Restaurants
8

Number of Rooms
307

Room Voltage
120

Time to Airport (Minutes)
20

Year Hotel Built
2007

Year Hotel Last Renovated
2013


Recent customer comments

Filter by Traveler Type

 

Superb

9.2

from 23 reviews

Value for Money
8.5
Location
9.4
Staff Performance
9.1
Hotel Condition/Cleanliness
9.7
Room Comfort/Standard
9.6
Food/Dining
8.7
All reviews (23)
Sort by:
Sean M. Couples United States of America, March 2, 2015
Great service, mediocre food

service, beach,
8
The Hyatt Zilara Resort was a nice experience that I will remember for excellent service and a beach but the food (dinner options especially) were mediocre at best. For $700 per night, the food should be much, much better! In fairness, the breakfast and lunch and snack options were very good but the dinners (all of them) were less than desirable and as a result, I would not go back unless pricing were optimal. Again, at $700 per night the food should be much better so if you enjoy food as part of the all inclusive check list, look for other options. Last bit, if you book through a 3rd party, you will not get Hyatt points for your stay.
Report this review
Kristen N. Couples United States of America, February 9, 2015
Great Long Weekend

Service, Staff, Location
9.3
The Hyatt Zilara completely exceeded our expectations. My husband and I stayed for 4 days and everything was just perfect. The services - all staff that we encountered - were amazing and friendly. The hotel and grounds are beautiful. We hope to return and recommend for couples of groups of adults who want to relax and enjoy the beauty of the beach.
Report this review
Trevor E. Couples United States of America, February 2, 2015
Overall good experience

The staff was super attentive and friendly, the evening restaurants were very good and the location was ideal
9.3
Really thought the staff was great. Had a great time
Report this review
Ryan C. Couples United States of America, February 2, 2015
Exceeded expectation

Clean, Quiet and Comfortable
9.3
The hotel is very well maintained. It's clean and not so crowded. Various events and shows every day added entertainment to the guests, and the food was fine. It's not the best food but given it's all inclusive, they were good enough. The only downers were lack of water activities (e.g., jet ski) available at the beach, and transportations to and from other local areas.
Report this review
Kunwarjit D. Couples United States of America, December 1, 2014
great getaway

beach, pools, swim-up suite
9.7
fantastic! highly recommended
Report this review
Bruce T. Groups United States of America, November 20, 2014
Great All inclusive Adult Property

Service,value,dining
10
This was the best all inculusive adult only property that we have ever stayed at. The staff here are amazing. They are there when you need them without being intrusive. The food is truly amazing for this kind of property.
Report this review
Stephen B. Solo travelers Australia, August 8, 2014
awesome

room, location, bar & food
10
Report this review
Stephen B. Solo travelers Australia, August 6, 2014
awesome

location, rooms, food & bar
10
Report this review
Abram O. Couples United States of America, May 16, 2014
absolutely fantastic vacation

Amazing Staff, Good Food, Great Beach
9.7
This place is amazing, great beach, great hotel, amazing staff and great food, fantastic vacation.
Report this review
Elyse L. Couples Australia, May 31, 2013
perfect and amazing

pool food staff
10
The Royal Cancun was so amazing i would go there again and again. everything was wonderful and the best service i have ever had anywhere in the world.
Report this review
< Previous page 1 - 10 of 23 reviews Next page >

Book now!

Sale ends soon!

Customers who looked at this Resort were also interested in......

Secrets The Vine Cancun All Inclusive - Adults Only

Secrets The Vine Cancun All Inclusive - Adults Only

Hotel Area: Hotel Zone

Situated in Hotel Zone, Secrets The Vine Cancun All Inclusive - Adults Onl is the perfect place to...

Casa Magna Marriott Resort Cancun

Casa Magna Marriott Resort Cancun

Fantastic 8.3

from 17 reviews

Hotel Area: Hotel Zone

Surrounded by the turquoise sea, white sandy beaches, and beautiful gardens, this 4.5-star hotel...

Hard Rock Hotel Cancun All Inclusive

Hard Rock Hotel Cancun All Inclusive

Hotel Area: Hotel Zone

Designed for both business and leisure travel, Hard Rock Hotel Cancun All Inclusive is ideally...

What customers say:
Area recommended for:
  • beaches
  • nightlife
  • sightseeing
Distance to airport:
  • Cancún International Airport (15.5 Km)
Top attractions in the area:
  • La Isla Shopping Village (1.3 Km / 16 min walk)
  • Playa Langosta (3.8 Km)
  • Playa Delfines (6.8 Km)
  • Mercado 28 Market (9.3 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Customer Support


Agoda.com is part of The Priceline Group, the world leader in online travel & related services.

AM-AGWEB-4E05