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Recent customer comments

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Very good

based on 7610 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.6
  • Location 8.0
  • Room Comfort/Standard 8.3
  • Staff Performance 8.3
  • Value for Money 8.2
  • Food/Dining 6.7

7.3 ANDY T.
April 07, 2013
A reaonably priced hotel in an expensive city
Hotel is new. Room is clean. Fast check-in and check-out
It was a comfortable stay though the walk to the nearest MTR station needs at least 5 minutes or more. Nevertheless, the tram station is just outside the hotel. Hence, getting to anywhere in Hong Kong is a breeze.

7.7 Michael L.
April 04, 2013
The place was adequate, comfortable and clean.
Location, cleanliness, affordability
It was great and way better than the other hotels we stayed previously. We are usually out the whole day and night, so I don't want to spend too much on hotels. The location was superb; I can find restaurants conveniently, plus commute anywhere in the island. I will recommend Ibis to my friends, if they are on a budget.

7.7 JongWoo J.
South Korea
April 04, 2013
Good for short time journy
Location from airport, downtown, tour places such as Macao, Lantao, etc.

8.7 Pin O.
April 05, 2013
clean, no frills note
clean, no frill, friendly staff

7.3 NEIL K.
April 04, 2013
Good location, reasonable price for HK Island
Location, Price, Staff
A well located IBIS with the usual basic but comfortable standard. Chosen for access to HK Island business and shopping. Good access to public transport. The staff were helpful and have reasonable local knowledge and good language skills. I would stay again.

7 Peter M.
United Kingdom
April 04, 2013
Centrally located for f Hong Kong's attractions
Location, staff, internet
A comfortable stay and very well located within walking distance of Soho, Sheung Wan and Peak Tram. Room quite small but nice size for Hong Kong.

6 Jason F.
April 07, 2013
Accommodation ok but service not ok
Quiet surrounding, fast wifi, free local calls
I booked a city view room but got a free upgrade to harbour view room when I asked for it. This is the best gesture the hotel had given me. Other than that, the service was below standard. The staff was not friendly, proactive and approachable. For example, I bought wines from airport which I intented to chill out abit with my local friends there in my room. I rang up to ask for wine opener and a few wine glasses. But they told me that there is no room service. I had no choice but to go to the cafe on level 5. I was there early at ten plus in the morning whereby the cafe was not opened yet. The receptionist asked me to go to level 6 restaurant. I went up but the staff told me that the wine opener was on level 5. Instead of getting the wine opener from the cafe for me, they told me to go back to the cafe on level 5 whereby they had instructed someone to be there. After getting the task done, I asked for wine glasses buts they refused to. In the end, I had to drink with the normal cups in my room. :((

7.7 Chew C.
April 08, 2013
Convenient location with a view of Victoria Harbor
Accessibility to main shopping areas and public transportation

6.3 Matthew B.
United Kingdom
May 30, 2013
Basic and simple...did a job
It was available
Needed accommodation for 3 guys for the Hong Kong Sevens, having left it a little late. We watned something simple, not too expensive, in a fair location and ultimately, something that was just "available". Intention was that the hotel would be somewhere just to sleep comfortably and to get ready to go out. The staff were not the most courteous I've encountered, the room was very basic and even though I'd requested a twin room, we were given a double so had to "top and tail" as the hotel was fully booked out for the weekend but I guess that's what you get for leaving it last minute. Would I go back? No. Would I recommend...only under the above circumstances but it did the job I suppose.

7 Suzie L.
South Korea
June 10, 2013
Great location to all my favorit brands
clean, afordable price