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Ibis Shanghai Yu Garden Hotel

No 85.Zhoujin Road, The Bund & North Bund, Shanghai, China (Show on map)

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Hotel Area: The Bund & North Bund Number of Rooms: 130
Free Wi-Fi

Recent customer reviews

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Good

7.1

based on
219 reviews

Value for Money
7.4
Location
8.3
Staff Performance
6.9
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.0
Food/Dining
5.8
Guest reviews are written by our customers after their stay at Ibis Shanghai Yu Garden Hotel.
All reviews (219)
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Anna S. Solo travelers Russia, March 24, 2014
good location is the only advantage

location, location, location
4.3
That was one of the worst hotels I have ever stayed. I arrived almost at midnight and the receptionist told me there was only one room available near the elevator which would be a bit noisy. I had no choice so had to agree, however after 10 minutes they told me the room was still dirty so I couldn't stay there.. And they upgraded me to a family room (1 big bed and 1 small) saying that was the best room in their hotel. After I saw the best room I understood that my hotel choice was really bad... The furniture was very old, there was no fridge (I brought some food with me so it was wasted on the next day), horrible wi-fi speed, no safe box, and every day somebody threw cards under my door with advertisements.. There was only one or two English speaking staff (not in the restaurant though so ordering food was a bit of challenge), the barman didn't know the difference between whiskey and cognac ha. Will never stay there for future. The central location doesn't beat the other disadvantages.
Roberto O. Couples Chile, March 12, 2014
Not clean & not friendly staff

Cheap - compared to other similar hotels and close to the Bund.
4.7
Not all staff speak English and they are not friendly at all. The rooms are ok, but not very clean e.g the sheets and shower with hairs, etc.
Eng G. Solo travelers Singapore, February 24, 2014
nice place

ok room
7.3
Guan C. Couples Singapore, January 2, 2014
good

location , staff and price
8
It was a short but good stay. the staff were great people and the location is great too! thanks
Herry H. Couples Indonesia, December 28, 2013
Near Yu Garden and walking distance to The Bund

Close to Yu Garden and The Bund, near Metro station (Yu Garden Stn), Easy access to main attraction
7.7
Hotel is just 5 minutes walk from Yu Garden. Close to local restaurant. Staff could speak english.
Ooi A. Families with young children Malaysia, December 18, 2013
Nice

LOCATION, Price & Room Size
6.7
Need to strengthen the security control. Need to prevent non-in house guest acees t hotel easily.
Zhi C. Solo travelers Malaysia, December 15, 2013
A very basic hotel but nearby is tourism place.

Location, English speaking staff, renovation
6.7
Ok but if next time can inform there is windows next to corridor would be great.
John M. Business travelers Australia, December 11, 2013
Good value for money.

Clean room, although there were some dust underneath the beds. Comfortable and no frills.
7
Generally quite pleasant. Cannot ask for more for the price I paid.
Kang W. Couples Singapore, December 7, 2013
Clean Comfortable Stay

Location, Price, Comfy Room
10
Near to Yuyuan gardens and also walking distance to the Bund. For the price, I will not complain much.
Yi H. Solo travelers Taiwan, December 6, 2013
comfortable recommendation

people at clean department are friendly, good location, the price is reasonable
8

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