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Ibis Singapore on Bencoolen Hotel

170 Bencoolen Street, Bugis, Singapore 189657 (Show on map)

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Ibis Singapore on Bencoolen Hotel Singapore - Driveway Ibis Singapore on Bencoolen Hotel Singapore - Ironing Ibis Singapore on Bencoolen Hotel Singapore - Exterior Ibis Singapore on Bencoolen Hotel Singapore - Laundrette Room Ibis Singapore on Bencoolen Hotel Singapore - Handy Smartphone
Area: Bugis Number of Rooms: 538
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
441 reviews

Value for Money
7.6
Location
8.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.1
Food/Dining
7.0
Families with older children (441)
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Jean P. Families with older children United States of America, June 28, 2014
Amazing staff!

Attentive staff, excellent value for money, convent location for shopping, MRT, restaurants
9.3
I was impressed on checkin by the excellent value Ibis provides. Rooms are small but clean and comfortable. I also appreciated that they did not try to add on extra costs for Internet and parking. But what really set them apart was the excellent service. My daughter was on a school trip and stayed in a different hotel with her classmates for our first 4 nights. On the last night, she came to ibis bencooler to stay with us in an separate room (could have squeezed in but opted for comfort). She got sick suddenly , just before her checkin to ibis bencoolen and was running a high fever. I asked if we could have a room for her close to the one my son and I were staying in so that I could keep a good eye on her overnight. That was not possible in the regular roo. We had stayed in. So the manager changed us to a different floor where we could be next to each other. Turned out it was an upgraded floor! He was so nice and considerate, even sent a little get well gift up to my daughter. I have stayed in many 5'str hotels, like,Ritz Carlton and Four Seasons. I would say, especially in our time of need, we felt extremely well taken care of, better than almost any other hotel and comparing favorably with RC and FS. Thanks Ibis, we will definitely stay again!
Hartono T. Families with older children Indonesia, June 28, 2014
It is a great hotel to stay for family

Near shopping centre, MRT station and public acess
8
It was a great time to stay at Ibis Bencoolen Hotel
Sze M. Families with older children Malaysia, June 12, 2014
Nice

Near to Bugis, OG, Guan Ying temple.
9
Room is small but all you need is included. I booked a twin beds room, the beds can be adjust easily with wheels attached to them. Fridge and iron is provided. Bathroom is small but well designed. 7-eleven and guardian are next to the lobby. OG is nearby, just turn right when u step out the lobby and walk straight. Foods are cheap around the hotel.
Stevie D. Families with older children Indonesia, June 10, 2014
it is a fabulous stay

great location, easy access, clean
7.3
it was a short stay there as i was there for a business trip. However I can experience many things that i would like to do. the Kwan-Im temple is just behind and the local hawker center next door serves great local food too.
Voon Y. Families with older children Malaysia, June 9, 2014
The hotel stay did not meet my minimal expectation

I can only name one - close to local eatery.
4.7
The room is very small with little floor space and the housekeeping was poor. The used coffee cups and glasses are not washed daily and the wet towels are not replaced.
Mardiana S. Families with older children Indonesia, May 28, 2014
Very Nice Hotel

The Room, Location and Service
8
The staff were friendly, the room is very nice although a bit small. Location very near the Bugis Street market, Sim Lim Square and Burlington mal. Overall this is a very good Hotel
Ing I. Families with older children Malaysia, May 19, 2014
Good location, easy to get transport

Free wifi, near dining area, easy to get around
7.7
Not bad, second time to stay there.
Siau W. Families with older children Indonesia, May 12, 2014
best experience

the best, comfort, cheap
6
Hong I. Families with older children Indonesia, April 21, 2014
i like stay in this hotel, especially my mom...

the room is very clean, the air shower is good, good location for shopping and find any food
8
Very satisfied, and recommended. I always stay in this hotel when i go to singapore. Maybe be you must give a lot of promo and voucher for loyalty customer.
Suzanne M. Families with older children Australia, April 20, 2014
comfortable

great location, comfrotable beds, close to public transport
8.7
Fine except for some inconsiderate guests listening to their TV full blast late at night- we could hear everything rather clearly

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Customer Reviews - Ibis Singapore on Bencoolen Hotel, Singapore

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